Wix Answers

Do not post confidential info such as passwords or financial information.
Post Question
wix Wix Team

Currently this option isn't possible. We do however already have this request in our wishlist!

You can vote for this feature in this thread.


To read about our feature updates, please click here.

Replies (133 replies total)

Show my replies first
  • attilavacsi

    Replied by attilavacsi April 11, 2014

    Hi, I have two problems, one of them is that the sold out banner is missing, and the other one is that in the unit section there are only kilograms and pounds can be found, I would prefer to add grams instead, thanks

    • Ella Wix Team

      Replied by Ella April 11, 2014


      Thank you for your vote on the "sold out" banner.

      Regarding the unit section, we do not offer such a feature at the moment. However, you can use the kilogram unit and mark the weights respectively (0.5 kg instead of 500 g).

      Thank you for your input,


  • hrshucksmith

    Replied by hrshucksmith April 9, 2014


    I've just seen that an item that is out of stock has been taken off view from my website - especially as I'm starting with a limited product range this concerns me as I need my shop to show all the items available even if they're not about.


    I see that this is something people have wanted added for a year - I see you are all working hard and getting things done. I look forward to your prompt action with this function.


    Please do inform me if there are any ways to go around this? All I can think of is photoshoping the image with OUT OF STOCK over the top and adding 1 to the inventory so that people will still see the item but hopefully not click to buy it?


    More profesional thoughts welcome.

    Also, paypal is not loved by my customers, have you any plans to make the checkout system more flexible or use something more professional like Sage Pay? I'd really like funds to go direct to my business account.



    • oryi Wix Team

      Replied by oryi April 10, 2014

      Currently we cannot provide a specific ETA, though we are constantly examining our users' reviews.


      As to the payment methods, click here for further details.


      Please let us know should you need any further help. Thank you for voting.

      All the best, Or
  • alexandra1401

    Replied by alexandra1401 April 8, 2014

    How hard can it be for an item's inventory to remain at ZERO & allow us to write on the ribbon "OUT OF STOCK" ???

    I really believe this feature could help drive sales & let customers see that the store is busy.




  • ryanwplante

    Replied by ryanwplante April 8, 2014

    This has been going on for over a year.  This should not be a hard fix.  How long is it going to take?  If there is no end in site then I will just use another website to do this.

  • mercyfoods

    Replied by mercyfoods April 7, 2014

    yet another option not available right now and seems to be going on for over a year. This is getting silly now. Come on Wix! If you've got money to purchase new business's then you've got money to sort this stuff out. Please......



  • jcvc68

    Replied by jcvc68 April 6, 2014

    I would like to be able to show the items that I are sold out on the site. 


  • mercyfoods

    Replied by mercyfoods April 6, 2014

    Out of Stock


    Can you tell me if there is an option in the store that will still show the products on the website even if they are out of stock. But it will say 'Out of Stock'. 

    The problem is our customers might think we don't stock them any more as they don't show up when out of stock. 





    • Keren Wix Team

      Replied by Keren April 6, 2014

      Hey Stefan,


      Thank you for contacting Wix support! I merged your post to the Wishlist thread raised for this request. Please make sure to vote for this feature and keep yourself updated.


      Keren, Wix Support
  • ned15

    Replied by ned15 April 3, 2014

    My company builds all our products "to order" after receipt of order. While we occasionally have a few units "in stock", it is more likely that a product is not currently in stock.

    I would like to be able to mark a product "temporarily out of stock" ideally with the additional text that reads when the product will ship like "ships in 2 weeks ARO)".

    This question was essentially asked in the second post to this thread above (and I think a couple of times after that) and as far as I can tell it has yet to be answered.

    • CarleyS Wix Team

      Replied by CarleyS April 3, 2014

      Hi ned15,

      We do have a Wishlist thread for this feature and I have merged your post here. Please see the Best Reply above.

      This thread will be updated when there is news on this feature.

      - Regards, Carley
  • Lynsey's Boutique

    Replied by Lynsey's Boutique April 3, 2014

    I would like my products to appear as 'out of stock' when sold out, the product is still there and it is only when added to cart the message appears, even then the message is terrible, I would like it to say this item is currently out of stock not You reached the maximum available quantity for this product. Becoming more irritated daily with the lack of options for various things with Wix including shipping, invoices, links and now this. 

    • CarleyS Wix Team

      Replied by CarleyS April 3, 2014

      Hi lynz91,


      Thank you for your feedback. I understand why this is frustrating and this feature is on our Wishlist. Your vote has been counted and you will receive updates on this feature via this thread.

      - Regards, Carley
  • alexandra1401

    Replied by alexandra1401 April 1, 2014

    "Sold Out" (online store)


    I'm really glad Wix tracks my products' inventory.

    I do see that once a product is "sold out" - that product is no longer visible to the public though the item pages.

    BUT  - what if I want the product to still be visible but have a SOLD OUT ribbon across it?

    How can I do that??

    Thanks so much!



    • Keren Wix Team

      Replied by Keren April 1, 2014



      Thank you for contacting Wix support! I merged your reply to the Wishlist thread explaining your question. Please make sure to read through the best reply and vote for this feature. Feel free to contact us should you require any further assistance. 

      Keren, Wix Support

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply