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Shipping Rules can be calculated by Price Range or Weight Range. In addition, you can add a Handling Fee to all purchases.

 

To add Shipping Rules: Click your Product Gallery to select it > from the pop-up menu, click Manage Store > click the Shipping tab > under Shipping Fee Calculation Method, select Price Range or Weight Range.

Click Add Shipping Rule > under Shipping Destination, enter the country that the rule applies to > under Price Range/Weight Range, enter the shipping rule for each price/weight range > click Add Range to add another price/weight range.

Repeat this process to add Shipping Rules for different countries.

 

To add a handling fee to all purchases: Under Handling Fee > enter the amount.

 

Note: If you have set up shipping and tax options on your merchant account, you will need to remove these settings before using the Store Manager shipping and tax settings.

 

For more information, click here, or watch the tutorial below.

Replies(128 replies total)

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  • missyelain2

    Replied by missyelain2 4 days ago

    Hi,

     

    As well as adding a standard shipping rate for the UK. Is it possible to add an option of next day delivery as some customers may prefer this option if they order before the cut off time. Thanks

    • Nati Wix Team

      Replied by Nati 3 days ago

      Hi missyelain2,

       

      Unfortunately this is not possible at the moment.

       

      As the Best Reply suggests, Shipping Rules can be calculated by Price Range or Weight Range only at this time.

       

      Please feel free to suggest this option in our Wix Online Store feature requests thread.

       

      We are here should you have any further questions.

      Best Regards, Nati - Wix Support Team
  • pettyhome

    Replied by pettyhome August 16, 2014

    I have been really impressed with wix.com and I've been setting up my website for almost 2 weeks now. I have been trying to clarify the shipping before I bought the ecommerce package and went live. I've just discovered this shipping arrangement does not work. Everything else seems so perfect. I assumed when I was entering the weights of the items that it would calculate rates based on the weight of the item. This will not work for me as I do have items that weigh 7lbs and it may cost $10 to ship to the nearest state and it may be $20 to ship across the USA. I can not come up with a way to make this work. Please come up with a solution to this. I have been really impressed with everything else. I am so disappointed that I will not be able to make my website live immediately.

    • Nikolai Wix Team

      Replied by Nikolai August 16, 2014

      Hi pettyhome,

      Thank you for contacting us.

       

      You can personalize the Shipping Rules by Weight to every single state within the USA.

      You can do so by accessing the Shipping Tab of your Wix Store Manager and clicking the Edit option as seen in the screenshot.


      Once you access the Edit option, click on top of the option United States - All sates and there you can select the states closer to you and set the shipping prices by weight, as seen in the screenshot below.

       

      Please repeat the second step to add the weight price ranges for the different states.

      Please note: you can select more than one state at once.

       

      If these instructions do not answer your question, please elaborate as to what you are trying to achieve in order for us to better assist you.

       

      Please contact us if you require any further assistance.

      Nikolai, Wix team
    • pettyhome

      Replied by pettyhome August 16, 2014

      Ok, if I understand this correctly then, I have to set the shipping to each individual state instead of having USPS calculate those rates for me? 

    • pettyhome

      Replied by pettyhome August 16, 2014

      Wait, USPS, calculates rates based on zip codes. How do I do that?

    • rotemc Wix Team

      Replied by rotemc 5 days ago

      Hi,

      Please note that it is currently impossible to automatically calculate shipping fees through the Wix Online Store. You will need to add a shipping rule manually to each state you wish to ship to. Therefore, it is impossible to calculate shipping to each individual order, at the moment.

       

      Alternatively, you can add your shipping criteria through your PayPal or Google Checkout account. When your customers click Check Out on your Wix site they are directed to your PayPal or Google Checkout page. The shipping that you set is then added to the total amount of their purchase.

      You can find instructions for how to add shipping to PayPal here. For more information about adding shipping to Google Checkout, click here.

       

      Please let us know should you require any further assistance.

      Rotem, Wix Support Team
  • aquarius49

    Replied by aquarius49 August 15, 2014

    Hi,

    I don't ship outside Australia ( where I live ) and I need to have different shipping costs for some new items I want to add to my store. When I change the shipping cost of one item it changes all the other items in my store to the same shipping price. How can I fix this please to have one item at one shipping price and another at a different price. For example to ship a bird feeder to anywhere in Australia is $15. To ship a different item in my store to anywhere in Australia is $12. I don't want to change my merchant settings until I have this problem sorted as the postage cost is set up in there and I can only sell one item atm.  Regards, Stephanie.

    • Nikolai Wix Team

      Replied by Nikolai August 15, 2014

      Hi aquarius49,

      Thank you for contacting us.

       

      You can add Shipping Fees to different price ranges in the Shipping Rules of your Wix Store. You can do that by following the instructions here.

       

      When you access the Shipping Rules editor you can change the Price Range as well as the Fee for them, as seen in the screenshot.

       

      Please note: this will affect all your Store Products within the same Price Range.


      Please contact us if you require any further assistance.

      Nikolai, Wix team
  • gerda5

    Replied by gerda5 August 14, 2014

    Where do I edit the required shipping details and text messages on the shipping page?

    • Gan Wix Team

      Replied by Gan August 14, 2014

      Hi Gerda5,

      Thank you for contacting us.

       

      Please note that I have merged your question with the relevant thread. Please refer to the best reply at the top.

       

      I could not find the page in your site. Please send us the link to the specific page you would like us to test.

       

      Thank you for your cooperation in resolving the issue. 

      Best, Wix.
    • gerda5

      Replied by gerda5 August 15, 2014

      The answer was that the page is only visible when using offline payment - and can be configured there. Not a great deal to do with configuring shipping rules - but my memory was jogged by the Barrios entry below. So thanks Barrios.

    • dinamiso Wix Team

      Replied by dinamiso August 15, 2014

      Hi,

      As you can see on the best reply, the shipping settings are located on a different tab via the store manager.

      Please don't hesitate to contact us again, if you will need additional assistance.

      Dina-Wix Team.

  • drquinndsa

    Replied by drquinndsa August 12, 2014

    NOTHING WORKS! I need to apply a higher shipping for when people buy more than one book but it won't let me!!! HELO! It is $2.99 to ship one book but someone just bought 5 and only added 2.99 in shipping! 

    • Or Wix Team

      Replied by Or August 12, 2014

      Hi there,

       

      I apologize for this inconvenience. As the Best Reply suggests, Shipping Rules can be calculated by Price Range or Weight Range only, currently.

      Please feel free to suggest this option in our Wix Online Store feature requests thread.

       

      Thank you.

      Kind regards, Or - Wix Support Team.
  • shmargad

    Replied by shmargad August 12, 2014


    You just made a sale!
    Chih Mike Kung  purchased a product (via eCommerce) | 5 hours ago
    You made a new sale in the amount of $39.00
    The customer left you the following message: Paypal wont let me insert foreign shipping address. Please ship to: Mike Kung, Skadden Arps, 42F Edinburgh Tower, Landmark, 15 Queen's Road Central, Hong Kong . Thanks!
     please advise that is a feedback from a customer
     

  • jmahoney Premium VIP

    Replied by jmahoney August 11, 2014

    Hello,

     

    How can I add Shipping Options for FedEx, USPS, UPS, DHL, etc. You Must have these Options to be a Real Store.

     

    Jim Mahoney

    • Ritti Wix Team

      Replied by Ritti August 11, 2014

      Hi,

      You cannot directly integrate UPS or Fedex within your online store. you will need to find out how much the shipping fee is and add that amount in your store manager under the shipping tab as a shipping rule.

       

      To add an Online Store to any template, click Add > Online Store > Product Gallery > Add to Page. 

       

      Please note that this a Premium eCommerce package feature. You can try it out for free in the Wix Editor, but to start selling you'll need to upgrade to the Wix eCommerce package. For upgrading instructions, click here.

       

      To receive a coupon for the eCommerce Yearly package, click here.

       

      For general information about the Wix Online Store, including FAQ's, click here.

      Best, Ritti
    • jmahoney Premium VIP

      Replied by jmahoney August 11, 2014

      I already have a Premium eCommerce package.

      So to get this right Wix is the Only eCommerce shopping Cart on the Planet that does not allow the inclusion of FedEx, UPS. USPS, DHL Shipping?  Are you Serious about eCommerce? You need to get these Shipping Options as soon as possible. Everything else is so perfect about Wix but you need to realize that you supply customer what they want and need Not what you Think they should have!

      Anybody that I know would not even look at you if you don't have these shipping options, its good Business.

      Jim Mahoney

    • Or Y Wix Team

      Replied by Or Y August 11, 2014

      Hello Jim,

       

      Thank you for your feedback.

       

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.

      Feel free to add your feature request to our eCommerce Wishlist by posting here.

       

      Please let us know in case you need further help.

      All the best, Or
    • jmahoney Premium VIP

      Replied by jmahoney August 11, 2014

      I can use your website until you have proper Shipping arrangements!  I did a quick survey of business that I do business with and they all say the same -  No Shipping links to FedEx, UPS, USPS ( Post Office ) or DHL, they would not use Wix either. This is too bad as you have done such a good Job otherwise. I will use all Social Media to help see that Shipping is a very important item for eCommerce - Just Like Linking to PayPal or Credit Cards for Payment.

      In my previous website adding Shipping options was a simple linking operation, so whats the problem? I know you are Technically more than advanced enough to do this by far. Try to set up a business selling Products that need shipping and see how you do with your current system.

       

      Jim Mahoney

    • jmahoney Premium VIP

      Replied by jmahoney August 11, 2014

      Hello Or,

       

      My Last Message should have Read " I Can Not use your website ... "

       

      Jim

    • Or Y Wix Team

      Replied by Or Y August 11, 2014

      Hello Jim,

       

      Thank you for your pieces of advice.

      We forwarded this information to learn more for future updates.

       

      We appreciate your time. In the mean time, please keep track of our feature updates here.

      All the best, Or
  • vapormaxesmokes Premium VIP

    Replied by vapormaxesmokes August 10, 2014

    I would like to be able to add more than one shipping option per country, and name them i.e.: First class, Priority, Overnight etc. is this an option?? if not PLEASE add it

    • dinamiso Wix Team

      Replied by dinamiso August 10, 2014

      Hi,

      Currently, you can add only one type of shipping option.

      You can choose to set the shopping either per price or per weight.

       

      Please check the best reply above.

       

       

      At Wix, we are constantly working on releasing new and updated features. Since, at any time, we are working on a number of new features, it’s important for us to know what you think should take priority. We do this by creating a Wishlist for each requested feature.

       

      To view and add to our current Wix Wishlist threads, please click here. If you see a feature that you’re interested in, you can add your vote and click Follow to be updated on the feature’s progress.

       

      To read about our feature updates, please click here.

       

       

      Dina-Wix Team.

  • rda97444

    Replied by rda97444 August 9, 2014

    i check the states i want; however, when i preview, the drop down list shows the entire list including states i did not check.  the states i check properly reflect the shipping rule, however the problem is the uncheck states also are on the drop down list and if i select one of them the shipping comes up zero.  i only want the states i have checked to show up on the drop down list.  Is this possible?  If not, what good ios the drop down list?

    • Yotam Wix Team

      Replied by Yotam August 9, 2014

      Hi  rda97444,

      Thank you for contacting Wix support.

       

      I'm sorry to hear you are experiencing difficulties.

       

      This issue is occurring due to the fact that you have chossen to add a tax fee to all the states in the USA.

      This means that they are all relevant but that only Alabama will bey a shipping fee.

      Please also add the tax fee only to the relevant states.

       

      If you require any further assistance, feel free to contact us again. 

      Yotam Wix Team
  • 459111

    Replied by 459111 August 5, 2014

    We have a product that requires freight shipping.  Is there any way to add the functionality for the customer to obtain the shipping price based on their destination?  Or anyway for a customer to easily obtain pricing and add it to the amount they are to pay?  We only use FedEx for shipping if that helps any.

     

    • Dean Wix Team

      Replied by Dean August 5, 2014

      Hi,

       

      Currently shipping Rules can be calculated by Price Range or Weight Range. In addition, you can add a Handling Fee to all purchases.

       

      To add Shipping Rules: Click your Product Gallery to select it > from the pop-up menu, click Manage Store > click the Shipping tab > under Shipping Fee Calculation Method, select Price Range or Weight Range.

      Click Add Shipping Rule > under Shipping Destination, enter the country that the rule applies to > under Price Range/Weight Range, enter the shipping rule for each price/weight range > click Add Range to add another price/weight range.

      Repeat this process to add Shipping Rules for different countries.

       

      To add a handling fee to all purchases: Under Handling Fee > enter the amount.

       

      Note: If you have set up shipping and tax options on your merchant account, you will need to remove these settings before using the Store Manager shipping and tax settings.

       

      For more information, click here.

       

      Let us know if you require additional assistance.

      All the best, Dean - Wix Team
    • 459111

      Replied by 459111 August 5, 2014

      Is there going to be a way to add it by region any time soon?  It seems to be all or nothing for the US.  Why isn't there an option to add individual states?

    • Or Y Wix Team

      Replied by Or Y August 6, 2014

      Hellp,

       

      It is possible to select specific states in the US by adding the United States, clicking on the name and checking the boxes that suit you. You cannot currently add regions.

       

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.

      Feel free to add your feature request to our eCommerce Wishlist by posting here.

      All the best, Or

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