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Shipping Rules can be calculated by Price Range or Weight Range. In addition, you can add a Handling Fee to all purchases.

 

To add Shipping Rules: Click your Product Gallery to select it > from the pop-up menu, click Manage Store > click the Shipping tab > under Shipping Fee Calculation Method, select Price Range or Weight Range.

Click Add Shipping Rule > under Shipping Destination, enter the country that the rule applies to > under Price Range/Weight Range, enter the shipping rule for each price/weight range > click Add Range to add another price/weight range.

Repeat this process to add Shipping Rules for different countries.

 

To add a handling fee to all purchases: Under Handling Fee > enter the amount.

 

Note: If you have set up shipping and tax options on your merchant account, you will need to remove these settings before using the Store Manager shipping and tax settings.

 

For more information, click here, or watch the tutorial below.

Replies(115 replies total)

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  • missykirei

    Replied by missykirei 14 hours ago

    Hi I will have to offer either normal mail or registered mail for my customers, which cost differently. Can I add in the option for customers to choose which mailing method they want?

    • Miki- Wix Team Wix Team

      Replied by Miki- Wix Team 11 hours ago

      Hi,

      Unfortunately this isn't possible at the moment.

       

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.
       

      Feel free to add your feature request to our Wish List by posting here.


      To read about our feature updates, please click here.

      Best regards, Miki- Wix Support Team
  • susansnails

    Replied by susansnails 4 days ago

    Hi,

     

    I have a couple of questions to you regarding to online store.

    If i want to give the option to my clients to collect their goods how can i indicate it on the website? Shall i just set up a coupon for this?

    The other question is, the courier company i am using at the moment charges extra if i want to put signature or extra insurance on the parcel. How can i indicate this on the website please? It is set up as if their parcel is between 0-1kg, the delivery charge is £4. But how can i add another delivery charge to this? like parcel is between 0-1kg with extra insurance ??

    Can you help me please?

     

    Thanks, Susan

    • Marina Wix Team

      Replied by Marina 4 days ago

      Hi Susan,

      In order to allow customers a pick up option, please use the offline payment method on your online store.

       

      Regarding your second question, if you use the offline payment method - you can settle this when contacting your customer (as in order to complete an order you must contact the customer).

       

      However, if you wish to add additional charges to the online payment method, please add the insurance option as a product option - this means that when customers wish to select a specific product with extra insurance, they will be able to select this within the product page. 

      Please be sure to add a short explanation in your online store regarding this option.

       

      Please let us know if you have any additional questions! 

  • paulgdyson

    Replied by paulgdyson July 13, 2014

    Can I add another shopping cart API from Australia Post to enable me to send by weight as Paypal only ships by percentage or set amount.

    • Etti Wix Team

      Replied by Etti July 13, 2014

      Hi,

       

      Thank you for contacting us.

      You can set shipping and tax rules for your online store through the editor.

      If you have set up shipping and tax options on your merchant account, you will need to remove those settings before using the Store Manager shipping and tax settings.

      This will allow you to set a shipping rule according to weight/price.

      For information about adding shipping rules, click here.

       

      Let us know if you need further assistance.

       

  • kerrisedgwick

    Replied by kerrisedgwick July 10, 2014

    Hi, 

    I'm wondering if there is an option for the customer to choose to 'Collect' any products purchased using the Online Store? 

    Regards

    • Niv Wix Team

      Replied by Niv July 10, 2014

      Hi,

      Thank you for contacting Wix support.

      Unfortunately at the moment Wix doesn't offer such features. If you want to create shipping or tax rules that are not currently available in the Wix online store, please post your requests in this thread.

       

      If you have any further questions, please let us know.

       

      Kind regards, 

      Niv, Wix Support
  • affashionado

    Replied by affashionado July 9, 2014

    Hello,

    My name is Shana. I see the shipping rules you have. However, the way UPS is set up there is no way to determine how much shipping cost will be per state (domestic-U.S.). UPS will let it's customers link their access key to their website to determine how much shipping will cost. Does Wix have this capability? Its' called a 'Developers Kit'. Please look it up.

     

    Thanks,

    Shana

    • Tal Wix Team

      Replied by Tal July 10, 2014

      Hi Shana,

       

      Thank you for contacting Wix support team.

      Currently this feature is not available.

      What you can do is to add shipping and tax rules to your store by following the steps here.

      If you have set up shipping and tax options on your merchant account, you will need to remove those settings before using the Store Manager shipping and tax settings.

       

      You are more than welcome to add your suggestion to our wishlist at this thread.

       

      Please inform us whether you need any further assistance,

      Tal, Wix Team
  • thebestsculpt

    Replied by thebestsculpt July 8, 2014

    hi I am using the premium service,

     

    my question : how customer indicate or write their actual shipping address rather than the address in their paypal address.

     

    sometimes, customers' shipping address are different from paypal's shipping address.

    • Hudson Wix Team

      Replied by Hudson July 8, 2014

       

      You can add product options from the Store Manager under Options and Inventory. For step-by-step instructions, click here.
       

      Please note: At the moment, you can add up to 2 product options for each product and up to 10 fields under each option. You can find a thread about this wishlist in this thread.

      You can add product options from the Store Manager under Options and Inventory. For step-by-step instructions, click here.
       

      Please note: At the moment, you can add up to 2 product options for each product and up to 10 fields under each option. You can find a thread about this wishlist in this thread.

       

  • boldhearts

    Replied by boldhearts July 3, 2014

    adding shipping methods

    how do I add a regional shipping to South Australia

    • Helle Wix Team

      Replied by Helle July 3, 2014

      Hi boldhearts,

       

      Please refer to the Best Reply herein above.

      To add shipping rules to South Australia: you first insert Australia, and afterwards you can click on Australia to add the region.

       

      Please let us know if you have any additional questions.

      Thanks,

       

      Helle, Support-Team Wix
  • ashjaushahydas

    Replied by ashjaushahydas June 30, 2014

    how can i add my local currency to my site

    • Hércules Wix Team

      Replied by Hércules June 30, 2014

      Hey,

       

      Currently we offer, in Payment Offline Method, 134 currents.

      Please verify if one of them is not your country´s one.

       

      In order to do so, from the editor, click on one of your Online Store products > Manage Store > Payment & Currency > Under Currency, pick one of the Drop Down Menu´s option.

       

      Should you require any further assistance, do not hesitate to contact us.

      Hércules
  • trgovinamokca

    Replied by trgovinamokca June 30, 2014

    Hello,

    how can I add an option for no shipping charge (beside country selection) in the offline payment mode, so the buyer has an option to take over finically the order in the real store?

    Also waiting to have the ability to translate the whole page of offline payment. Any news on that?

    Is it possible to select more payment methods? i.e. Paypal and Offline payment in the same store?

     

    Come on Wix, we have the Biggest-Premium package of the Wix store, please help us ASAP!

    HAND,

    Igor

    • Or Wix Team

      Replied by Or June 30, 2014

      Hi Igor,

       

      Currently, we don't have a self pick-up option in the online store. Therefore, you cannot set shipping for it.

      It is also not currently possible to have to have more than one payment method in the store. You can choose only one payment option for your online store.
      For more information, about the payment options click here.

       

      Unfortunately, we can't provide an ETA for the release of our new features.

       

      I apologize for the inconvenience this may cause.

      Please feel free to vote for this feature in our Wix Online Store feature requests thread.

       

      All the best, Or - Wix support team.
    • trgovinamokca

      Replied by trgovinamokca July 2, 2014

      If I am a ordinary buyer in the store, then I would need this things first (even before some coupon options):

      - the option of selecting payment methods (pay in advance via a invoice - sent after a finished order, or the option to pay e.g.. at least over paypal if not master card, visa, etc.)

      - the option to self pick up in the store or at least an option under shipment for Free shipment

      - the option for calculate several VATs related to the product. As known in a lot of countries for different articles there is different VAT %.!

      - the option to ship the order in a different location as the payment data

      - confirmation email of things that I have ordered over the web store

      Since this is not covered Wix looses a lot credibility in the web store market. This are the key elements to make a web store at the basic level functional.

      Please, don't provide a nice feedback that don't contain just the confirmation of the lacking features, better to invest in the quick development of the missing things.

      We are very disappointed - esp. because we took a 1 year plan.

    • Etti Wix Team

      Replied by Etti July 2, 2014

      Hi,

       

      The option of adding a certain % of vat to each country is available.

      You can add shipping and tax rules to your store by following the steps hereThis also includes instructions on how to add a shipping or tax rule to a specific state within a country.

       

      As to the other features you have mentioned, they on our development roadmap and will be built in order of priority. Priority is based on the popularity of our Wishlist items, which is full to overflowing with your good ideas and feedback!
       

      To read about our feature updates, please click here.

      You can also suggest and vote for new features on the Wix wishlist here.
       

       

    • trgovinamokca

      Replied by trgovinamokca July 4, 2014

      True, but normally there can be at least 2 different % of vat tax in one country. I.E. in UK you have standard (20%), reduced (5%) and zero (0%). Also in Slovenia we have 9,5% for reduced and 22% VAT rates.

    • Etti Wix Team

      Replied by Etti July 4, 2014

      I Understand, this is something for our wishlist.

      There is an option of setting up taxes with the payment gateway you use, perhaps they offer this kind of tax selection.

      You can add your tax criteria through your PayPal or Google Checkout account. When your customers click Check Out on your Wix site they are directed to your PayPal or Google Checkout page. The tax information that you set is then added to the total amount of their purchase.

      You can find instructions for how to add taxes to PayPal here. For more information about adding taxes to Google Checkout (also known as Google Wallet), click here.

      Thank you for the feedback.

  • clownfishwa5

    Replied by clownfishwa5 June 24, 2014

    Hi, we are wanting to use your ecommerce site - however are we able to have shipping calculation on zipcode/postcode?  Ship of items in Australia are dependent on distance, weight, size and the cost varys considerably from point of pick up to point of delivery.  Can you advise??

    • Tal Wix Team

      Replied by Tal June 24, 2014

      Hi,

       

      Currently, you can only choose a destination inside Australia and combine it with a weight range (as I can see you've done) or a price range.

      Unfortunately, It is impossible to add zipcode or postcode to your shipping rules.

       

      Please inform us whether you need any further assistance,

      Tal, Wix Team

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