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wix Wix Team

Yes! From your Wix Store Manager, you can set shipping and tax rules per destination, add a flat handling fee or include tax in your product's price.

 

To set Shipping or Tax Rules: To add Tax Rules: Click your Product Gallery to select it > from the pop-up menu, click Manage Store > click the Shipping or Tax tab.

 

For more information on setting Shipping Rules, click here.
For more information on setting Tax Rules, click here.

 

Note: If you have set up shipping and tax options on your merchant account, you will need to remove these settings before using the Wix Store Manager shipping and tax settings.
 

If you want to create shipping or tax rules that are not currently available in the Wix online store, please post your requests in this thread.

Replies(34 replies total)

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  • satinebow

    Replied by satinebow June 28, 2013

    So my client has given me a price list and wants the shipping calculated by how many items purchased. Example.. 1 item $3.00 shipping... 2 items $5.00 shipping and so forth.. is there a way for me to set up shipping this way?

    • Sheila Wix Team

      Replied by Sheila June 28, 2013

      Hi satinebow,

       

      Currently, the shipping fee in the Online Store can be set up by the price or weight range only. 

       

      Regards,

      Sheila - Wix Support
  • Sqweels

    Replied by Sqweels June 27, 2013

    Sorry...  I can't find my previous post about this:
    Regarding shipping and weight calculation.

    When a customer selects the quantity they need - in the grams or kg options available for sale - from a drop down menu on a product page...

    ...I need that weight of the item selected to enter into the weight calculation box in the same way that the product price goes into the cart and adds up as you add more items.   I need the weight calculator box to behave the same way as the price so that the weight selected from a drop down menu gets tallied for the total shipping weight.

    Or SOME way of totaling the weight of products!

    I need assistance and advice for this issue pleeeeease....
    Many thanks,

    Ali Again

    • Hudson Wix Team

      Replied by Hudson June 27, 2013

      In order for you to do this you need to build your site in the HTML editor as we offer shipping by weight there

       

      Please follow the steps here to add shipping details.
       

      You can also add your shipping criteria through your PayPal or Google Checkout account. When your customers click Check Out on your Wix site they are directed to your PayPal or Google Checkout page. The shipping that you set is then added to the total amount of their purchase.
       

      You can find instructions for how to add shipping to PayPal here. For more information about adding shipping to Google Checkout, click here.
       

      Visit our Online Store Learning Center and check out our video tutorial  here.

      The Online Store is available now for all users!
      Please note that this is a premium feature and you will have to upgrade to the eCommerce package to use it.
       

      You can find it in your HTML editor- click on  "Add" -> "Online Store".

      For more information and FAQs about the new Online Store click here or check out this video:
       

       

    • Sqweels

      Replied by Sqweels June 27, 2013

      Thanks for answering Clair but...
      I HAVE! - built an html site. I'm referring to the HTML shipping.

      The drop down menus in the product pages only link the price with the cart but not a weight value to the weight calculator.

      I have multiple purchase options for one item e.g.

      500g

      1kg

      2.5kg

      5kg

      10kg

      20kg

      Whole bag

      and they each have their respective prices.  The customer selects the size they need and then the price enters automatically in the cart but I need a way for the weight selected to enter automatically into the weight calculator...

      What can I do?
      ___________________

      PayPal unfortunately doesn't offer the weight calculation for NZ - only America.
      I paying premium (I still need to transfer it from the flash site but there still isn't any indication that the html site is going to work either) and I'm totally stuck for a solution and I don't know if Wix are onto making a solution for this or not.
       

    • Hudson Wix Team

      Replied by Hudson June 27, 2013

      hey unfortunately this is not possible at the moment.

      As this is a new feature please add this to the wish list as we are always looking at ways of improving it

       

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.

      Feel free to add your feature request to our eCommerce Wishlist by posting here

    • Hudson Wix Team

      Replied by Hudson June 27, 2013

      You can however add a separate  product for each different weight and then add the weight size in the weight size in edit product

    • Sqweels

      Replied by Sqweels June 28, 2013

      I did think of that thanks, but I can't there are HUNDREDS of products all with their own big list of different weights sold - it would make a terribly UN-user friendly site!  Horrid...

      I did add this to the wish list over a month ago but have no idea if it's been picked up by Wix or not and I need a solution for this.  I'll add it again...

    • Elia Wix Team

      Replied by Elia June 28, 2013

      Please note that the eCommerce feature is growing rapidly, and this feature, as well as many others are already on our development roadmap, and will  be built in order of priority. Priority is based on the popularity of our Wishlist items, which is full to overflowing with your great ideas and feedback!


      You can keep up to date with what features are coming soon here.
      You can also suggest and vote for new features on the Wix wishlist here.
       

      Elia - Wix Support
    • Sqweels

      Replied by Sqweels June 29, 2013

      There is no indication that it is coming in the 'coming soon' list.  So I only have your word that it is planned to be developed.  How many months is it likely to be?  Should I be cancelling my premium payments?

      My website is UNUSABLE without being able to calculate shipping by weight!

    • ariadned Wix Team

      Replied by ariadned June 29, 2013

      Hi Sqweels,

      We can assure you that we are constantly working to improve the Wix Online Store. Unfortunately, we cannot provide an ETA for this feature, but appreciate your patience in this matter.

      Ariadne - Wix Team
    • Sqweels

      Replied by Sqweels July 8, 2013

      This ticket just closed didn't it?  Are the other shipping issues still on the agenda? 

      1.  Linking the weights of a products in a drop down menu to the cart or total weight for weight calculation and 

      2.  Adding the shipping destinations I need for New Zealand... ?

    • Nat

      Replied by Nat July 9, 2013

      The ticket is closed, but you can add your requests so they will be documented.

      Feel free to add your feature request to our eCommerce Wishlist by posting here

      Please don't hesitate to contact us again. Nat
  • Sqweels

    Replied by Sqweels June 1, 2013

    PayPal only does it for Americans!  New Zealanders don't get those options of weight and destination...

    • Ori Wix Team

      Replied by Ori June 1, 2013

      Please check our new released shipping feature! Click  here  for more information.

      Regards, Ori Wix Team
    • Sqweels

      Replied by Sqweels June 1, 2013

      Yes thanks, I'm familiar with that but I need to calculate shipping based on the different areas within NZ - all with a different charge:

      NZ Destinations: (we need)

      Wellington Urban

      Wellington Region

      Lower North Island

      North Island

      South Island      

      ___________________

      We need to charge the appropriate different freight prices per destination with variations according to weight...
       

    • Ori Wix Team

      Replied by Ori June 1, 2013

      Hi Sqweels,

      Unfortunately this isn't possible at the moment.

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.


      You can keep up to date with what features are coming soon here.

      Regards, Ori Wix Team
    • Sqweels

      Replied by Sqweels June 1, 2013

      Thanks!  You're the first person that's given any indication that it's being prioritised!  I'm paying for eCommerce I can't use.

    • Tom Wix Team

      Replied by Tom June 1, 2013

      Thanks for your feedback. Did you add this feature request to our Wishlist yet?

      Adding the feature request to our Wishlist will ensure that it doesn't 'get lost' in a big thread such as this, and we will do our best to provide this feature as soon as possible.

       

      If you require any further assistance in the future please don't hesitate to contact us again.

      Thanks,

       

      Tom

      Wix Team

    • Tom Wix Team

      Replied by Tom June 4, 2013

      Hi,

       

      I'm happy to inform that as per your request, this feature has been added!

      You can add shipping rules to specific states in New Zealand by clicking on Manage States in the New Shipping Rule window.

       

       

      If you require any further assistance in the future please don't hesitate to contact us again.

      Thanks,

       

      Tom

      Wix Team

    • Sqweels

      Replied by Sqweels June 4, 2013

      HALLELUJAH!   Superb!!!!  The way some of were answering I was worried you were pulling my leg.  This is brilliant.

      *  When I go into my account the option isn't there yet - is that to be expected?  I've emptied the cache etc.

       

      THANK you Tom!

      *  What about for the Flash website?  This is the site that is paid for and ready (rebuilding it in html is going to take ages due to a huge amount of products and product detail etc that needs re-creating).  Is there any simple reliable 3rd party thingy that can integrate with the Wix cart and PayPal to handle the shipping calculation?

      I'm struggling to understand how it all works.
      (I was looking at some that PayPal mention but they all seem ridiculously elaborate/ extensive - I don't need 95% of what they do and they cost the earth!!!)

      Ali

    • Hudson Wix Team

      Replied by Hudson June 5, 2013

      Hey

       

      Not at the moment re a3rd party to integrate flash store to HTML, unfortunately as explained these features are for HTML.

       

      At the moment PayPal is the only option, but again this is something that we are developing and should be relapsed in the next few months.

    • Sqweels

      Replied by Sqweels June 5, 2013

      Damn.  Ok, thanks Claire!

    • Hudson Wix Team

      Replied by Hudson June 5, 2013

      lol no probs.

       

      Let us know if you need any more assistance.

    • Sqweels

      Replied by Sqweels June 6, 2013

      Is the html shipping still being worked on?  When I try to select New Zealand it unselects itself as I move the curser away to click 'save'. I can't save using the enter key either - doesn't have any effect.  If I succeed in typing 'New Zealand' into the selection field it disappears as I click save...

      I'm using Firefox (I'm in not hurry for this I have my entire site to rebuild before I can use it, just letting you know it's behaving badly and could do with some discipline).

       

    • Hudson Wix Team

      Replied by Hudson June 6, 2013

      I can just manged to add New Zealand with out re creating the issue, please clear your cache again if this does not work would you be able to send us a screen cast. so we can see how this happens

      Thanks

       

    • Sqweels

      Replied by Sqweels June 6, 2013

      Hi, Yeah - still happening (I had tried clearing the cache, 4x and again this time to re-try).

      First screenshot:  showing how NZ won't actually load into the selection box when I click it and if I move my curser off NZ at all it unselects (returns to white).

      _______________________________________________

      2nd & 3rd screenshots:

      If I type in NZ into the selection field and then click save it just disappears again from the box.

      ________________________________________

      3.

    • Tali Wix Team

      Replied by Tali June 6, 2013

      Hey  Sqweels

      I've also tested the Shipping option in your site and was unable to recreate this issue on my end. Please delete the current Shipping Rule from the Shipping tab, create a new Shipping Rule and try to add New Zealand again.

       

      If the issue persists, please try using another updated browser, such as Chrome or IE (9 and above).

       

      Please let us know should you require any further assistance.

      Tali, Wix Team
    • Sqweels

      Replied by Sqweels June 6, 2013

      Yes!  That worked!  - deleting the shipping rule.  Cool...  Thank you Tali!
      These are the

      NZ Destinations: (we need)

      Wellington Urban

      Wellington Region

      Lower North Island

      North Island

      South Island      

      ___________________

    • Adam E. Wix Team

      Replied by Adam E. June 6, 2013

      Glad to hear it!

       

      Thank you for your feedback.

       

      Should you require any further assistance please let us know.

      Thanks,

      Adam, Wix Support
    • Sqweels

      Replied by Sqweels June 6, 2013

      Will the required destinations be added?

    • Tali Wix Team

      Replied by Tali June 7, 2013

      Hey  Sqweels

      I have forwarded your request to our  developers and they will look into it.

       

      Thanks,

      Tali, Wix Team
    • Sqweels

      Replied by Sqweels June 7, 2013

      Thank you!!...

  • visionarytechnologi6

    Replied by visionarytechnologi6 June 1, 2013

    My vote for or wish for a shipping and tax management system ASAP aswell. Seems common sense on an E-Commerce site.

    Sure paypal does it, but not until you put all your details their system.

    • Ori Wix Team

      Replied by Ori June 1, 2013

      Thank you for your vote !

      Regards, Ori Wix Team
  • Sqweels

    Replied by Sqweels May 24, 2013

    What can I do? - my website is in Flash and shipping needs to be calculated by weight and destination.  PayPal only provides a flat price or percentage of price option (nothing for weight or destination) and even if I converted the entire website to html5 I still don't have destination options?!

    The whole country is the only 'destination' option selectable - there is no option for the shipping destinations within NZ available to select.

    * Is there a way to refer people's 'checkout' purchase info/order to the company's email address where they can calculate shipping details, send a return email to the purchaser with links to the paypal checkout?  Or something like that?

    Thanks,

    Ali

    • Sqweels

      Replied by Sqweels May 24, 2013

      Is there any way we can get the shipping calculator for flash?!!!  PLEEEASE  - Except one that works - where I can choose destinations within my country as well as weight calculation.

      Desperate here!!!!!  

      Immediate needs are shipping for flash (PayPal shipping is inadequate) or an email option that forwards the purchase/shopping cart summary to the merchant where they can calculate shipping themselves.

    • Elia Wix Team

      Replied by Elia May 24, 2013

      This feature is on our development roadmap and will be built in order of priority. Priority is based on the popularity of our Wishlist items, which is full to overflowing with your good ideas and feedback!

      You can keep up to date with what features are coming soon here.
      You can also suggest and vote for new features on the Wix wishlist here.
       

      Please note that I strongly recommend that you start building a new HTML5 site (alongside with the one you currently have, and you can switch your premium package between them when you're done editing).

      You can try to convert it, but please note that it will be imperfect and will need further editing.

       

      Elia - Wix Support
    • Sqweels

      Replied by Sqweels May 24, 2013

      I have already done a conversion to html5 - the eCommerce doesn't convert at all!  And the html5 shipping doesn't work!  The entire country is the only 'destination' option selectable - there is no option for the shipping destinations within New Zealand available to select.

      I need to be able to calculate shipping to different regions!

      As well as by weight.

      Why on earth isn't shipping of multiple products of the UTMOST priority for an eCommerce site?  You cannot sell a thing without shipping?!  Please help, this is urgent.

      Ali

    • Leah Wix Team

      Replied by Leah May 24, 2013

      Hey Ali,

       

      Unfortunately the eCommerce store will not convert together with the rest of the site, but will need to be recreated.

       

      Unfortunately it is not possible to set shipping rates to different regions within countries. 

       

      Shipping can be determined through weight - please click here for more information.

       


      I hope this helps! Please let us know if you have any further questions

       

      Sincerely, Leah Wix Team
    • Sqweels

      Replied by Sqweels May 24, 2013

      Hi,  thanks for answering Leah!!

      I don't understand how anyone anywhere in the world can make their business tally with one flat shipping rate for the entire country when the delivery costs differ for every region.  How do all the other eCommerce sites do it?  Is this ever going to be cured or is this likely to be a permanent problem?

    • Dror - Wix Support Wix Team

      Replied by Dror - Wix Support May 24, 2013

      Hi,

      As we've said - we're constantly learning. 

       

      You can suggest and vote for new features on the Wix wishlist here.

       

      Dror - Wix Team
    • Sqweels

      Replied by Sqweels May 24, 2013

      Thank you Dror...

      Is that an "I don't know" answer?  So I'm to continue paying fees and waiting an indeterminable amount of time for a shipping destination solution that may or may not even be tackled and I don't get to know whether I'm waiting (and paying) for nothing or not?

      This is a basic website functional need - not a fun little app or add on embellishment.  Surely if you're selling a working eCommerce site and I'm paying fees - it should be working!  Surely this is a priority for everyone using eCommerce regardless of your Wishlist.  


      Could someone clarify this for me please:  Within html5 Shipping set up -  it states that you can choose regions and states if required?  Can that same coding not be adapted  to enter our own country's regions for the customer to select with the appropriate shipping costs to that region?

      We need the destination list (and their appropriate shipping rates) to be customisable by the owner of the website.
      Ali

    • Dror - Wix Support Wix Team

      Replied by Dror - Wix Support May 24, 2013

      Ali,

       

      As we've said, this is currently 100% not possible. (Part for the US. where you can choose a specific state) Please note that Paypal don't offer this specific feature as well (and you can also manage shipping via your paypal account, our shipping feature is relatively new).  

       

      We understand that shipping to different regions will cost more or less based on the location inside the country, and we apologize for any inconvenience this might be causing you - however, as all features that don't currently exist - this feature will be prioritized based on users' demand, which I can't predict. There is a wish list full with great ideas - the ones that most users agree that are urgent will receive more priority. 

       

       

       

      Dror - Wix Team
    • Sqweels

      Replied by Sqweels May 26, 2013

      No I CAN'T manage shipping via my Paypal account!  And you just said that too - "Please note that Paypal don't offer this specific feature as well"

      That's the problem!  There's no shipping solution, I can't just charge everybody incorrect shipping up and down the country.

       

      Is there no-one over-seeing things who is able to make common sense prioritising choices to help prevent abuse of people?

       

      Wix gives the impression we're buying into something that gives us a working eCommerce website but it's unusable due to their being no shipping solution, then we're left to join a cue of Wishes from all and sundry of indeterminable length for even being looked into and we don't even know IF they'll ever be resolved?

      I have no idea if I should keep paying fees, I have no idea whether rebuilding the site in html5 (extensive work!!!)  is ever going to become something usable .  I've invested so much time and effort into this and money, only to get a dead end.

      Surely basic functions to enable an operational website can be at the top of the list?  

       

      Isn't this automatically a priority just because the eCommerce isn't usable but I'm paying for it?

       

      Is ANYone able to use it?? 

    • Sqweels

      Replied by Sqweels May 26, 2013

      Other idea:

      Is there anyway to get the shopping cart info onto some sort of summary page - like the paypal checkout but without paying so that the customer then confirms their order which will be sent as an email to the merchant for calculating and adding shipping onto the order... ?

    • Ben Wix Team

      Replied by Ben May 26, 2013

      Please note that the feature you are describing is not possible at the moment. Please feel free to add it to our Wishlist, linked to previously.

       

      We appreciate your feedback, and I can assure you that we are constantly working to improve the Wix Online Store. Your suggestion has been noted and will be taken into consideration. We cannot provide an ETA for this feature, but appreciate your patience in this matter.

    • Sqweels

      Replied by Sqweels May 26, 2013

      Thank you.  I think.

  • fsgiss

    Replied by fsgiss May 16, 2013

    Really need a tax management feature.

  • mattheweilert

    Replied by mattheweilert April 22, 2013

    I vote for a tax and shipping management system immediately.

  • i4599

    Replied by i4599 April 22, 2013

    My vote for or wish for a shipping and tax management system ASAP.

    • Ori Wix Team

      Replied by Ori April 22, 2013

      Thank you for your vote. We will take it into consideration

      Regards, Ori Wix Team
  • kfurlonger

    Replied by kfurlonger April 17, 2013

    When can we expect to have a pick up option in the shipping section?

    • Elia Wix Team

      Replied by Elia April 17, 2013

      Currently, shipping rule for self-picking is not available.

      You can add it as a product option instead, from the Store Manager under Options and Inventory. For step-by-step instructions, click here.

       

      Elia - Wix Support
  • shellstreasures

    Replied by shellstreasures April 8, 2013

    Agree a multi product shipping management needs to be developed please

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