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To use the online store, you will first have to upgrade your site to the eCommerce package.
For more information about upgrading, click here.  
 

If you have already upgraded and your store still doesn't work, please elaborate in this thread.
 

For instructions about the Wix Online Store click here.

Replies(476 replies total)

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  • IdoWix

    Replied by IdoWix November 11, 2012

    @fyresbuttonbox, it appears as if you did not upgrade to the eCommerce premium package. You must upgrade your website in order to allow buyers to purchase from your store. Please contact us if needed.

  • IdoWix

    Replied by IdoWix November 11, 2012

    @missyjo85, I see you have a shopping cart on every page. Maybe there is a problem with a specific one because every checkout attempt works for me.

     

    Please let me know what you are doing exactly in order to reproduce this problem. Please be specific regarding every click so we can follow your steps.

  • IdoWix

    Replied by IdoWix November 11, 2012

    @mistybl0, it looks like you solved the problem. To set your PayPal account you need to open the Store Manager (click on any product gallery and select "Manage Store"), then open Store Settings (link on the top-right) and set your payment method details.

     

    Please let us know in case the problem is not solved.

  • fyresbuttonbox

    Replied by fyresbuttonbox November 11, 2012

    Hi, I have upgraded to the eCommerce package, set up my online store and the checkout button STILL does not work. People can purchase items individually but clicking 'buy-it-now' but a lot of my customers buy in bulk so they need the checkout/cart buttons to work. I am finding it difficult to run my business from Wix....

    If this problem persists and does not get sorted out i will be wanting a refund on the money I have paid. 

  • missyjo85

    Replied by missyjo85 November 10, 2012

    Thanks.

     

    t does not work for me at all or someone else I have asked to look it just takes me to the home page :-(

  • mistybl0

    Replied by mistybl0 November 10, 2012

    URGENT HELP needed. i'm having problem with checkout button. there's no LINK TO at settings. can't link to my paypal account!!!!!!! help pls... www.mymistyblu.com 

    thanks!

  • IdoWix

    Replied by IdoWix November 10, 2012

    Everything seems to be fine when I try it. I added a product to the cart, clicked the View Cart button - which took me to the shopping cart page. I then clicked the checkout button and was sent to the Google Wallet checkout page.

     

    Note that you must have at least one product in your cart in order to check out. Could that be the cause of the problem you are seeing?

  • missyjo85

    Replied by missyjo85 November 10, 2012

    its the couturecoco one that dosent seem to work.

    When you click view cart and it takes you to that page and i click the checkout button from there nothing is happening at all

  • IdoWix

    Replied by IdoWix November 10, 2012

    @missyjo85, which one of your websites is having this problem?

     

    couturecoco.co.uk works fine for me. I'm getting to Google Checkout and it looks fine.

  • missyjo85

    Replied by missyjo85 November 10, 2012

    i am on the ecommerce package already but the checkout does not wotk

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