- Back to Search Results
Stats 435,727 topics posted 7,110 include Best Reply by Wix Team
By Wix KnowledgeBase March 19, 2013
Locked by moderator
Main Category : Wix Online Store
Sub Category : Managing Your Store Products
Ticket # : 611010994
Ticket Status : Closed - best reply
Replies(35 replies total)
Replied by shiocrist Yesterday
I am desperate for help here. The site I am referring to is zoecristknives page. I have entered quantities for all three of the products listed: black hawk, woodgrain and movement, but only movement is showing up in the gallery. I have included a screenshot of the manage store page and both the black hawk and woodgrain page where I entered quantities. I do not understand why the other items do not show up on my gallery page. Please help! I would love to upgrade my account ASAP but want to make sure I am able to make the store work. Thank you so very much for your time!!
Replied by funkymarque August 6, 2014
My site only has one product currently and the site seems to work fine while on PC. But when I try the site on my phones the product never displays on my shop page. I get a spinning wheel and the product never loads. I tried using the mobile view and without mobile view with the same result.
Replied by modeldecor1 August 6, 2014
Hello. I am having a problem with not seeing one of my new collections. I have added 'fairies' in my collections and all the products set ups have been done. It is not managed inventory items. They are however not showing as a page and not an option for online shopping. Can you help please?
Replied by info47673 August 1, 2014
My issues with this are getting worse.... To begin with only 2 of the 6 weren't working when you went into our actual webiste, so I tried rectifying this by creating new pages and copying the goods onto those new pages for the 2 that weren't working. Now only 2 of the 6 are working when you go straight into the website (not through Wix's edit site website) For those 4 that aren't working, when you click on the product headings nothing happens.....
No products in the store have ever had inventory connected to them (because we aren't selling on line) and they used to work - so I don't think that's a problem.
Please help, I've spent too much time trying to solve this issue.
Replied by lillisa1126 July 31, 2014
This is to anyone who can't see their collections... I just had the same problem.
What you need to do is add a new page name it whatever collection you want and check if you want it to be a sub page or not then go to one of your collections and right click it to copy, then go back to the new page you added and, right click and then paste. Just repeat until you've done all of your collections.
* If you have more than one page in a single collection, when you copy and paste it, it will copy and paste all the pages at once. You might have to just redo the columns even though the numbers appear set the way you want it just to reconfigure I guess.
Replied by texashouseandhom7 July 24, 2014
No, the problem I am having has nothing to do with whether or not I've checked the box next to inventory. I'm saying that only some of my items have shown up in my online store and others have not. I've done everything that you've mentioned and none of it has fixed the problem.
Replied by oraclenaturabeauty July 14, 2014Can't add more than 7 items in online store
Im only able to add seven (7) product images from my Best Sellers Collection to my product gallery in my wix online store and I have 15 items Im trying to add. How do I add more than seven product images?
Replied by texashouseandhom7 June 15, 2014
Hi ... all of my items are in stock and I have selected to show how many, however, my collections are still not showing in my online store ... I don't know what else to do to fix this! I've been all through your help pages and nothing gives me the answers I need. I would really like to get this resolved so that I can publish.
Replied by fordcd88 June 4, 2014
Hi wix team,
I am trying to create a new layout for a current site. (going from lpslamps.com to lampsnew (both on wix))
I want to transfer the online store collections over from lpslamps to lampsnew since I don't want to rework the days I spent inputting data. Is this possible?