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wix Wix Team

To manage the inventory for a specific product: Click your Product Gallery to select it > from the pop-up menu, click Manage Store > click the relevant product to open the Product Details page.

Under Options and Inventory, check the box next to I want to manage inventory > next to Number of items in stock, enter the number of items.

 

Note: If you have multiple product options (ie. you have checked the box next to I want to add product options like size and color), after checking the box next to I want to manage inventory, click the Manage Options and Inventory button > edit the number of items in stock > click Done.

 

For more information about managing your Wix Online Store click here
 

We would love to hear your suggestions and feedback. Feel free to add your requests and suggestions on this thread.

Replies(99 replies total)

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  • haircandytreats

    Replied by haircandytreats July 11, 2014

    I would like to add "quantity" as an option to my items in the store. Also is there a way to offer different shipping methods I.E. Regular, Express, Overnight? My clients need to be able to order more than 1 of the same product without it adding shipping each time.

    • Marina Wix Team

      Replied by Marina July 12, 2014

      Hi haircandytreats,

      You can add quantity to your products by using the 'product options' feature. There, you can add a drop down menu with suggested product quantities.

       

      To do this, please go to your store manager via the editor --> click a product from the 'my products' list --> scroll down and tick the 'I want to add product options like size and color' --> click 'manage options and inventory' --> 'add option' --> 'drop down menu'. Now, under the 'Title' type 'Quantity' and add the relevant values for the wanted quantities and the relevant surcharge for each:

      Regarding different shipping options, i'm afraid this is currently not possible with the regular checkout. However, you can use the offline payment method in order to contact users before the completion of a payment and decide on the relevant shipping. 

       

      Please let us know if there's anything else we may assist you with! Thanks for contacting Wix.

  • micahjrob89

    Replied by micahjrob89 June 26, 2014

    Where is inventory stored?

    This may be an obvious question, but I'm only looking for clarity. I was curious about where the inventory for orders is stored. Is it stored and kept by Wix? And if so, how does the inventory replenished?

    • Tal Wix Team

      Replied by Tal June 26, 2014

      Hi,

       

      I've merged your query with the relevant thread.

      For instructions, please refer to the Best Reply at the top of this page.

       

      As for your second question, the inventory is updated once a transaction has been completed.

       

      Please inform us whether you need nay further assistance,

      Tal, Wix Team
  • olguya

    Replied by olguya June 19, 2014

    Help! Under Store button on my site, when you click on a product nothing happens, I have no idea how I screwed it up...

    many thanks!

    • gills2 Wix Team

      Replied by gills2 June 19, 2014

      Hey,

       

      Please refrain from posting the same questions in multiple threads as this can only delay our assistance.

       

      Your question has been answered in this thread.

       

      Thanks,

      Gill, Wix Team
  • vik-per

    Replied by vik-per June 15, 2014

    Hi, Is there an option where i can show to customers how many items per product is in stock?  I dont want to have customers buy products I dont have.

    Cheers

    • Marceline Wix Team

      Replied by Marceline June 15, 2014

      Hey!

      In order to manage your inventory please refer to the best reply in this thread. Products that are out of stock will not be displayed to your buyers when they visit your store.

      Feel free to contact us should you require any further assistance.

      Best regards, WIX Team.
  • ch5330

    Replied by ch5330 June 11, 2014

    Aloha,

     

    I have the E/commerce monthly package and can not seem to manage inventory. Does this package allow for inventory management? I can not find the inventory management links/buttons within the editor. Thank you.

    • Or Y Wix Team

      Replied by Or Y June 11, 2014

      Hello,

       

      Yes, absolutely - the eCommerce plan is the one that allows you to publish your Online Store, and one of the features is managing product inventory.

      Please follow these step-by-step instructions and let us know should you have further questions.

      All the best, Or
    • ch5330

      Replied by ch5330 June 11, 2014

      Thx, I read through those instructions before my email. Can;t find those feature and/or tabs. Specifically where will i find the 'STORE MANGER TAB'? When I click in 'edit site' i see no such option, 

    • dinamiso Wix Team

      Replied by dinamiso June 11, 2014

      Hi,

      I apologize for the misunderstanding.

      I checked your Wix account and I saw you have build your sites using the Flash platform.

      Unfortunately, the instructions on the ' best reply ' are referring to the HTML editor.

       

      If you build the store on the Flash platform, the inventory is updated once a transaction has been completed.

       

      You can create your HTML site now by clicking 'Create' and choosing an HTML template. For more information on how to get started, click here .

       

      Dina-Wix Team.

  • vincentleeel

    Replied by vincentleeel June 10, 2014

    Hi, is there anyway for me to display an out of stock product in my store and have a message saying it's out of stock. Or a size that is out of stock can be seen as out of stock?

    • Daniel Wix Team

      Replied by Daniel June 10, 2014

      Unfortunately this isn't possible at the moment.

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.

      Feel free to add your feature request to our eCommerce Wish List by posting here

      Daniel - Wix support team
  • bwsportwear

    Replied by bwsportwear June 3, 2014

    Hi there, I presume when items are added to the store on my website that the stock number is stored in a database. Is there any way I can access this database through a URL? I am trying to use an Epos till in my shop and want to be able to reduce stock numbers online if something is bought in-store or vice versa.

    • Ilia Wix Team

      Replied by Ilia June 4, 2014

      Hi,

      Unfortunately this isn't possible at the moment.

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.
       

      Feel free to add your feature request to our Wish List by posting here.


      To read about our feature updates, please click here.

      Ilia - Wix Support
  • do2787

    Replied by do2787 May 20, 2014

    How can I add the option 'quantity'

    Hi,

    I am very happy with the WIX site so far, still working in the free mode. We sell wines, can I add the function 'quantity' to my product page? I see it in the templates, maybe it is something only possible in the eCommerce plan. If so, can you tell me? I would like to purchase that.

    Best regards,
    Don de Bruijn
    The Netherlands
    don@bacchantes.nl

    • Bender Wix Team

      Replied by Bender May 20, 2014

      Hi!

       

      In order to manage the inventory:

      1. From the Wix Editor, click your product gallery to select it.
      2. From the Product Gallery property panel on the right of the Editor, click Manage Store.

      3. From your product list, click a product to edit it.

      4. Under Options and Inventory, check the box next to I want to manage inventory

      5. Under I want to manage inventory, next to Number of items in stock, type the number of items currently in stock.

      For more information please click here.

       

      If you want to add Product options, please click here

       

  • ragstoraches

    Replied by ragstoraches April 23, 2014

    Is it possible to download my current inventory to a spreadsheet?

    • Keren Wix Team

      Replied by Keren April 23, 2014

      Hey,

       

      Thank you for contacting Wix support! 

      Unfortunately, it is impossible to dowload the inventory to a spreadshit.

      Feel free to add your feature request to our ecommerce Wish List by posting here.

      To read about our feature updates, please click here.

      Feel free to contact us should you require any further assistance. 

      Keren, Wix Support
  • minnieschildrensbout

    Replied by minnieschildrensbout April 10, 2014

     

    hello, we run a online childrens boutique and online store, we have a number of products and have recently been getting customers complain that they can't add items to cart keeps coming up with an error this is resulting in lack of orders and loss of money! Need to resolve ASAP! error message is the follwoing

    Insufficant Stock

    reached the maximum avaiable quantity for this product

     

    can you help please??

     

    many thanks

    • Hudson Wix Team

      Replied by Hudson April 10, 2014

      Hi

       

      I have just viewed your site, which looks lovely and I was able to add items to the cart with out an issue, 

      Now the only reason that users may get this message is if the item in the size/colour is out of stock. 

      Can you please find out which items this is happening with? As you can see from the image below, I was able to add products 

       

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