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wix Wix Team

You can manage your orders from the Orders tab of the Wix Store Manager. This tab shows you a list of all of your orders.

 

To access the Orders tab: Click your Product Gallery to select it > from the pop-up menu, click Manage Store > select the Orders tab.

 

Note: You can also see your latest orders from your site's dashboard without having to open the Editor!

 

You can find more information about the Orders tab of the Wix Online Store here.

Note: It is not currently possible to receive email notifications when an order is placed in your Online Store, but this is certainly a feature that we are working on. You can vote for this feature in this thread.

Replies(66 replies total)

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  • tabit47

    Replied by tabit47 July 1, 2013

    Hi I have set up online store but want to have the "Add to Cart" button (specifically on workshop page) to make shopping cart pop up and not be static on another page. How can I do that? This is for the site therealhealing.com

    Thank you,

    Tabitha

    • Nir - Wix Team Wix Team

      Replied by Nir - Wix Team July 1, 2013

      Hey  Tabitha,

       

      Unfortunately this isn't possible at the moment.

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.
       

      Feel free to add your feature request to our Store Wish List by posting here.

       

      If you require any further assistance please don't hesitate to contact us.

      Thanks,

      Nir

      Wix Team

  • sparrowandb

    Replied by sparrowandb July 1, 2013

    I have just had the same query myself, and attempted to follow the instructions listed on this site - the ones wix have posted above.

    Paypal no longer has these same notification options available under 'my account' once logged into one's own paypal account.

    I have just been on the telephone to their support team and they have informed me that while they used to provide notification emails with payment + order details, now they only provide payment details via email, and it is up to the website provider/developer (in this case Wix) to arrange how items are listed through the online store so that order notification is sent through to the store owner.

     

    • Tom Wix Team

      Replied by Tom July 1, 2013

      I answered you here. Please reply on that thread if you require any further assistance.

  • vickileeallen

    Replied by vickileeallen June 29, 2013

    I can't seem to find where I can ask for a notification from Paypal when I receive an order? The only notification is: 
    Send me alerts when I change my account information, or when I receive discounts or special offers.

    Also, I have set up the online store but I have no way of knowing who the money came from, their address, contact details???? How can I ask for customer information when they are making a purchase?

    Thanks

    • Itamar Wix Team

      Replied by Itamar June 29, 2013

      You can set up your PayPal account to send you notification emails when a customer makes a purchase.

      To receive notification emails from PayPal:

      1. Log into your PayPal account at   https://www.paypal.com 
      2. Under the   My Account tab, click   Profile
      3. In the   Account Information column, click   Notifications
      4. On the   Notifications page, under   Payment Notification, checkmark the box next to   I receive PayPal Website Payments and Instant Purchase.

      Your account is set up to receive notification emails.

       

      Itamar, Wix team
  • pacificcrestwine

    Replied by pacificcrestwine June 17, 2013

    Linking payment method to products

    Is there a way to link products to a checkout page so that when we receive their payment method and information we can see what they are trying to purchase from us? 

    • Michal

      Replied by Michal June 17, 2013

      Hi, 

       

      • You can set up your PayPal account to send you notification emails when a customer makes a purchase.

        To receive notification emails from PayPal:

        1. Log into your PayPal account at  https://www.paypal.com
        2. Under the  My Account tab, click  Profile.
        3. In the  Account Information column, click  Notifications.
        4. On the  Notifications page, under  Payment Notification, checkmark the box next to  I receive PayPal Website Payments and Instant Purchase.

        Your account is set up to receive notification emails.

         

         
      • Thanks,
      Michal - Wix Team
  • alexthompsonincion

    Replied by alexthompsonincion April 25, 2013

    Thank you for posting this good information..

    • Katie Wix Team

      Replied by Katie June 17, 2013

      No Problem :)

       

      Thank you for using Wix!!

       

      Katie
  • Eileen Wix Team

    Replied by Eileen March 11, 2013

    Hey bleuvenue 

    Which of your sites are you referring to?

    Ayal

    Wix Team.

     

    Eileen, Wix Team.
  • bleuvenue

    Replied by bleuvenue March 11, 2013

    I have double and triple checked I have a merchant account. When I click on purchase now the box closes and nothing happens. I have my merchant account info in the appropriate place. Not sure what is wrong

  • Jo Wix Team

    Replied by Jo February 14, 2013

    Hi orszulikova,

    You should see this information in your PayPal account. Please note that PayPal states that it does send an email every time you receive a payment.

     

  • orszulikova

    Replied by orszulikova February 13, 2013

    Hello, I would like where the information about new order made by customer appear? Will it arrive to my mailbox? How do I pre-set it?

    Thank you

     

  • dinamiso Wix Team

    Replied by dinamiso February 3, 2013

    Hi csa446,

    Unfortunately, it is not possible to connect your Wix shopping cart to external merchant account.

    Currently, you can connect your shopping cart only to Google checkout/ Paypal.

    Thank you,

    Dina.

     

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