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Stats 435,728 topics posted 7,110 include Best Reply by Wix Team
Replies(66 replies total)
Replied by jon9488 April 7, 2014
So let me understand, one a customer orders, they are sent to pay pal to complete the transaction including shipping info and charges. Those rules are set up in Wix but completed in Pay pal. Once Pay Pal notifies me of a sale, then I need to fulfill, and check my order tab, correct?
Replied by puzzled1 April 7, 2014how do you get notified of orders
i finallu went live and i tried to do a test order by buying one of my items but the purchase went through and everything but i didnt get notified at all how am i supposed to know if i got an order?
Replied by nicolasma April 5, 2014
how I can do my product zoom or more bigger when already click to my product ...
Replied by walhir April 3, 2014
Wix team wrote: "While it is not currently possible to receive email notifications from Wix, this is certainly a feature that we are working on."
I was receiving notifications about orders regularly on my email address. Here's an example:
An order was placed on your online store (vapewest.com.au) and is ready to be fulfilled.
Click here to review the order.
Need help? Visit the Support Center.
All of the sudden they stopped coming.
So what's the story: it was possible and now it isn't?? What's going on?
By the way, the email address I was receiving it from was: firstname.lastname@example.org
Replied by aliciamillan3 March 28, 2014
why cant wix send customers an email confirming that their order has been received?
and why doesnt wix offer any kind of reporting for people who have online stores?
come on wix, step up your game. your online store is bloody expensive compared to other sites and offers less!!
Replied by ittybittysheep March 27, 2014
Is there any way that wix can send customer's emails stating that their order was placed? Is there an option to create that on the back end of the shop? Or do we have to manually email people?
Replied by rachelprince March 24, 2014
agreed -I switched from 3dcart and kinda regretting the move. wix cart has bare bones of features for carts, compared to what I was already paying $19/mo for! PLEASE EVOLVE THIS. this is CRUCIAL.. thx
Replied by traceycrokeroars February 10, 2014
Is there anyway to get a customer's phone number? It has the delivery address in your order page but not much else. Sometimes customers don't put their correct email and we can't contact them.
Currently it is linked to pay pal.
Replied by martap1398 February 7, 2014
I move my website from another place here... I am not anymore until you fix the email notifications. That is just ridiculous. It is impossible to make it work unless you only have one order a week.