Wix Answers

Do not post confidential info such as passwords or financial information.
Post Question
wix Wix Team

You can use Authorize.net or PayPal to accept direct credit card payments!

1. Authorize.netAccepts all major credit cards including Visa, MasterCard, Discover and American Express in your Wix Store.

2. Paypal.com: You can set up your shopping cart to accept direct credit cards payments from users without prompting them to sign into their PayPal account. The user would still be directed to a PayPal page, however, they would not be prompted to sign in.


Note: The ability to allow customers to pay via PayPal through Guest Checkout is determined by your local PayPal organization. For some countries, the customer will be required to create a PayPal account before they will be able to pay. For more information, click here.


To set up your Online Store payment options: Click your Product Gallery to select it > from the pop-up menu, click Manage Store > select the Payment & Currency tab.

Under Payment Method, click the drop down menu to select a method > enter the required information > click Save.


Note: Make sure that the Paypal Account Optional feature is turned on in your Paypal account. To learn more, please click here or contact Paypal directly.

Note: In order to use PayPal as the merchant account for your online store, you will need to have a Business or Premier PayPal account.
For more information please click here.


For more information on updating your Online Store payment methods, click here.

Replies(139 replies total)

Show my replies first
  • WixSEO | WixPros.com

    Replied by WixSEO | WixPros.com December 30, 2013

    I have another possible solution for the HUGE SSL eCommerce Problem with Wix not allowing SSL page creation..  As you can see on www.CatExerciseToys.com  ,Credit Card Info. IS TAKEN on the the Wix page... using PayPal.   If you would like the direct contact for who handles security for PayPal, I would like to contact your business development department.

    At present, this is allowing designers to provide an almost illegal option considering PCI compliance requirements..  Can't think of one singe thing Wix would prioritize over this issue with the growing list of Apps!!  Wild!!  

    Hampton Fillingame   WixPro Designer Question!?

    Hampton Fillingame WixPros.com WixPros@Outlook.com 770.431.162
    • Hudson Wix Team

      Replied by Hudson December 30, 2013


      I noticed that you have posted multiple questions on the forum. To receive a more accurate response and to avoid any confusion with overlapping material, please post your question only once.

      This will speed up our response time to you since you will not have to repeat your issue multiple times and explain it to multiple representatives.

      We will be able to consolidate all the tickets details in to one message and therefore help you resolve the problem faster.


  • MagicIF

    Replied by MagicIF December 4, 2013

    I too thought that with a 'premium' package I could set up store. So I spend 2 days making it. I too then got the (WOS2034) message and after an hour of searching found it was because I actually needed to upgrade to commerce - having already found the screenshot below, ensuring me how easy it was to accept credit card payments. So I purchase it! Well you do don't you? When you're running out of time and sick of frustration. But now, does your easy step guide help? No - stuck at step 3. Step 3 does not exist! Grr

    Please tell me how I can accept credit and debit card payments.

    Please tell me how I can checkout on my website?

    As I was told by Wix that I could before I made my purchase and wasted so much time.


    • Hudson Wix Team

      Replied by Hudson December 4, 2013



      1) in order at the moment to be able to accept credit card payment you must set this up in your paypal account.

      You can set up your shopping cart to accept direct credit cards payments from users without prompting them to sign into their PayPal account. The user would still be directed to a PayPal page, however, they would not be prompted to sign in.

      PayPal has just made some changes to their settings and packages, to allow your buyers to pay by PayPal you need to get a business account.

      For more information please click here.  For more information about the Wix Online Store click here.


      2) when you add a cart to your site, the user then clicks on the check out where they will be re directed to the merchant you have set the account up with.

      If you can please let us know the name of the site you are referring to that would be great so we can give you a more detailed answer.

  • ktboli4

    Replied by ktboli4 November 28, 2013

    There have been several entries regarding allowing the customer to stay on a website and complete their shopping experience by paying directly without being linked to a PayPal page. PayPal has done their homework and provide a seamless way for the customer to stay in one place. The only answer I see from WIX is it has been put on the wish list. I have not been able to see any timeline when this will be available. I have spent a good part of the year developing my website and recently upgraded to ecommerce to launch my store only to find this hiccup. I would like more definitive answers and timeline.

    • Gat Wix Team

      Replied by Gat November 28, 2013

      Hi ktboli4,

      Please note:  Your customers can also purchase with a credit card without having a PayPal account. For instructions on how to set this up with PayPal, click here

      Gat Wix Team.
    • ktboli4

      Replied by ktboli4 November 28, 2013

      I understand this...why can't the customer stay on the ecommerce site to complete the sale...to have the transaction be seamless- the billing and shipping details, and credit card information is handled on the WIX site, and the payment processing is handled behind the scenes at PayPal rather than switch to another page. When will this be available?

    • gills2 Wix Team

      Replied by gills2 November 28, 2013

      Hey  ktboli4 ,


      You will have to connect your Wix online store to a Merchant account. It is not possible to allow the payment process to be handled inside your Wix site.

      Feel free to add your comments and votes here for feature requests related to the online store.




      Gill, Wix Team
  • zolkarnain

    Replied by zolkarnain November 27, 2013

    This is the 2nd day using WIX for my eCommerce site.  From the start I have issues setting up the Domain and now I'm finding more hidden costs:

    1) Emails with mydomain.com - I have to pay for every mailbox.  Which other providers such as Anet give for free.

    2) With the eCommerce Premium package, I can NOT select my own merchant banks and limited to PayPal where the charges is not competitive.  My clients in the Asia Pacific regions only want to use the regional banks but WIX don't have.  Also, my company not able to adjust the code at Store/ Merchant to use local merchants.

    WIX truly got a lot to offer if the website is only for a front and not to do business.  Also, I feel that the company is squeezing too much in making money and not offering features that are key for the customers such as free email boxes and flexibility to determine their own merchant banks.

    I would like to thank WIX for the services so far and am very sad that my company will have to cancel our Premium eCommerce package with WIX.  If WIX can give me the flexibility to use my own merchant banks or payment methods and also free email using our purchased domain from WIX, we will give consideration.  

    Thank you for your time.

    • Hudson Wix Team

      Replied by Hudson November 27, 2013


      I am sorry to see that you have been having trouble with your Wix site.

      We have already started integrating with additional payment solutions - WebMoney (mainly for Russia) and Skrill for European Merchants. We are in the process of integrating with more solutions. Authorize.net is the next in line.

  • hezalnut

    Replied by hezalnut November 23, 2013

    actually i am runnig an apparel online store but paypal dont support my country please me the alternative ways how i can have direct payments from customers crad to my bank account

    • Gat Wix Team

      Replied by Gat November 23, 2013

      Hi hezalnut,

      Please note that I was unable to locate any sites associated with your account.

      When setting up the Shopping Cart on your site, you are required to connect the site to your Business Paypal account. This means that all transactions and purchases made from your site are being processed and sent to your Business Paypal account. Remember, Wix is a platform that allows you to connect your site to your external Paypal Business account. We do not process or handle any of the payments made through the platform. For this information, please contact Paypal directly here .

      Gat Wix Team.
  • hezalnut

    Replied by hezalnut November 23, 2013

    can any any help me out on this please... what are the possible ways to have have online payment solution and direct credit card payments for the countries who dont have paypal yet???


  • mjenkin0

    Replied by mjenkin0 October 8, 2013

    4 hours to set up this 'FREE' site only to find that I DO HAVE TO PAY to upgrade if I want anyone to be able to buy my products!!  You could put this at the beginning and saved me 4 hours of work for nothing.  Any one else done this!

    • mjenkin0

      Replied by mjenkin0 October 8, 2013

      Why do I keep getting the following message when I try to buy something?


      This store is temporary unavailable. Please visit us again soon. (WOS2026)

    • Ron Wix Team

      Replied by Ron October 8, 2013



      To use the online store, you will first have to upgrade your site to the eCommerce package.
      For more information about upgrading, click here.  

      If you have already upgraded and your store still doesn't work, please elaborate here.

      For instructions about the Wix Online Store click here.



      Ron, Wix Team
  • sunandbeachco

    Replied by sunandbeachco October 7, 2013

    Everytime I go to "Profile" in Paypal, I dont get that list of options as everyone says I should get. The only options to update and edit my information…. How do i get to receiving preferences???

    • Hudson Wix Team

      Replied by Hudson October 7, 2013

      Your customers can also purchase with a credit card without having a PayPal account, for instructions on how to set that up with PayPal, click here.

      You can find more information on the PayPal page here.

  • fredabaybee

    Replied by fredabaybee September 16, 2013

    Check out this site guys; fredapreneur.com

    • Michal

      Replied by Michal September 16, 2013

      Hey fredabaybee, 


      The site you mentioned is not a Wix site. 

      I have closed your message, as it is not related to Wix. 

      We will be happy to provide help regarding your Wix site. 



      Michal - Wix Team
  • huiwen25

    Replied by huiwen25 September 3, 2013

    Hello I am interested in purchasing one of the plans with you all for my ebusiness. However, as not all my customers are going to pay via credit card, I'd like to ask if there is any system in the paid package that is a shopping cart> allows customers to check out at a list(with screenshot or print function)> for payment upon meetup(confirmation by email or phone)  

    This is very needed in my business so hope you guys could help thank you

    • Gat Wix Team

      Replied by Gat September 3, 2013

      Unfortunately,  currently you can only use PayPal or Google Checkout with your eCommerce shopping cart.

      We document and learn from every feature request brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.


      Feel free to add your feature request to our Wish List by posting here.

      Gat Wix Team.

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply