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Nicole Wix Team Wix Team

Offline payments enable you to accept payment options other than credit cards (i.e. cash, check, bank transfer, wire transfer, etc.). When a customer places an order from your online store, you will receive an email containing the order information and their contact details. Contact them to finalize the order and arrange the method of payment.

To select the Offline Payments method: Click the Product Gallery to select it > from the pop-up menu, click Manage Store > click the Payment & Currency tab.

Under Payment Method, select Offline Payment > fill in the relevant information > click Save.

For detailed information on the Offline Payment method, click here.

Thanks, Nicole,

Replies(218 replies total)

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  • ahmedfouad8000

    Replied by ahmedfouad8000 March 27, 2014

    That is very goregous Wix Support,



    Thanks for the usual support, Appriciate what you did.




    Thanks in advance,





    Ahmed Fouad,


    • Niv Wix Team

      Replied by Niv March 28, 2014

      Hi Ahmed,

      Thank you for the positive feedback!


      If you need any assistance or have any questions, please let us know and we will be more than happy to further assist you.


      Kind regards,

      Niv, Wix Support
  • fatsoulslimkitchen

    Replied by fatsoulslimkitchen March 25, 2014

    Do you still have to pay ecommerce fee if not accepting payments online? I want the store-look, and people can click on items, and then just add them to an order form and "check out" but that just sends the order form to me so I can prepare. I only accept in person payment.
    I just want people to fill an order form but have it look like a store.


    • Ben Wix Team

      Replied by Ben March 25, 2014

      Please note that the offline payment feature is only available if the site has an eCommerce premium plan assigned to it. 



  • powmetals

    Replied by powmetals March 20, 2014

    Can I add Paypal AND Offline payment as options? Please advise!

    • Hudson Wix Team

      Replied by Hudson March 20, 2014

      This option will be available soon, but we are not able to give an exact ETA on this, but we are working on it.

  • cstev1642

    Replied by cstev1642 March 20, 2014

    Store Shipping and in-store pick-up.

    As a local store, If I want to allow in-store pickup of items bought online, how do I provide that option?

  • pinkrosie8713

    Replied by pinkrosie8713 March 18, 2014

    WIX team,

    Can you advise a time when this window can be changed? I would need to rewrite theset texts to my language. I don't need language settings just to rewrite them. Please reply asap, I would need a time

    Thank you

    • pinkrosie8713

      Replied by pinkrosie8713 March 18, 2014

      I mean the offline payment checkout window, where customers should give their details

    • Dean Wix Team

      Replied by Dean March 18, 2014



      Unfortunately this is not possible at the moment.


      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.


      Features are built in order of priority. Priority is based on the popularity of our Wishlist items.


      Please add your feature request to our Wish List by posting here.



      All the best, Dean - Wix Team
  • tonynelvis

    Replied by tonynelvis March 17, 2014

    Thank you so incredibly much for adding South African Rand to Wix!!! I love your site and I will recommend it to everyone!!

    • Yoav Wix Team

      Replied by Yoav March 17, 2014

      Thank you for your kind words - it's great to receive such feedback :)

      We'll be sure to constantly keep doing our best, in order to improve and enhance your Wix experience.


      Let us know if you need anything else - we'll be happy to assist!

  • crystalkitchens

    Replied by crystalkitchens March 13, 2014

    Is there an option for in-store pick through a wix merchant site?

    Is there an option for in-store pick through a wix merchant site?

    I have physical location for my business and I am setting up an online store. I am trying to figure out how to add an in-store pickup option as well as a shipping option. How can I accomplish that with wix?

    • HIRO Wix Team

      Replied by HIRO March 13, 2014

      You can have an option for in-store pick up by using Offline Payment option.
      You will receive an email notification with your customer's information as well as purchase details. Then you can contact your customer and discuss further details such as pick up method, shipping options, etc.
      Should you require further assistance, please let us know.
      Thank you.

      -HIRO, Wix Team
  • xtas58

    Replied by xtas58 March 13, 2014

    Thank you Wix, great news!

    I'd also appreciate this option to be a bit more configurable (CoD, wire-transfer with generated information for payment etc) but this is a great start, at least it is now somehow possible to make the order without CC - thanks

    • ilan-t

      Replied by ilan-t March 14, 2014

      Thanks for the feedback!


      Best regards

  • wezzo0

    Replied by wezzo0 March 11, 2014

    Hi Guys Please add a South African Gateway we are believe it or not a 1st world country ;)

    Payfast & PayU are both great gateways for us.

    Thanks !!

    • Hudson Wix Team

      Replied by Hudson March 12, 2014


      With this off line payment you will be able to allow your customers to make a purchase. Also please keep your eyes open in the near future for PAYU

      Please feel free to add this wish to our dedicated wish list thread for currencies here

  • i66931

    Replied by i66931 March 11, 2014

    Thank you WIX! Thank you Thank you Thank you! An offline payment method and a currency update! WOW thank you!

    Even though it doesn't effect me that much, I do feel for the guys needing payment "options".

    And seeing as I got my wish, id like to add that to the wishlist for those still waiting...

    • Eileen Wix Team

      Replied by Eileen March 11, 2014

      Hey i66931

      Thanks for the kind words and for the feedback!

      Eileen, Wix Team.

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