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Replies(69 replies total)
Replied by courtsinger February 6, 2014
Please help, my 15% off coupon for the DVD of Out of the Fire is not working. www.outofthefirefilms.com. Coupon code is NCECA. I added a new shopping cart but it did not fix the problem.
Replied by luxpuffco January 23, 2014
I have tried to upload coupon code #LPSALE and it is not working. This is the second time this has happened.
It says that there is an Error 1020 then it will show no amount being deducted. This is a one day sale only today and again I am loosing sales due to this error. Could someone please help asap.
Replied by t30gym January 13, 2014
My coupons are not working either, I Run a gymnastics club and want the staff to get free hoodies so i put a 100% discount on the coupons but when i try it out it doesn't work it says theres no discount?
Can you please help
Replied by jud408 January 9, 2014
My last two coupon codes are not working - can you please help?
They have both going out to partners' client bases tomorrow (GMT) and they really really need to work as I CANNOT change them before they are broadcast to '000000's of potential customers
Replied by jacquibphotograph6 January 5, 2014
Dear Wix Team
I have sold gift vouchers, which I entered into the coupon area, not realizing that It can't be the same value as the product or it won't work. How can I rectify this problem. I need the christmas vouchers to redeemable for a product of equal value.
Jacqui B Photography.
Replied by i42679 December 27, 2013
THe coupons will add but after the select check out, the coupons will not apply. THe total balance is applicable.
When we hit apply coupons, it applies but the balance beside it is $0.00.
We really need to get this in order, my customers are stating false advertisement. I have had this issuer before with Wix and this should not be an issue every five seconds.
THis is bad for business and needs to be fixed asap!
Replied by puckerlipcare December 27, 2013
I have the same problem! My discount code deducts ZERO! I'm having a one-day promo going on and this is making me lose sales!
Website is www.pucker-lipcare.com
Coupon code: luvhurraw
Replied by elliottlabel December 23, 2013
Coupons are not working on my online store….. I have deleted and re set my online store and checkout button as well as deleted the coupon and re set it…. it still comes up as $0.00 and no % is deducted from the sale….. PLEASE HELP ASAP!!!!! I HAVE SET A HOLIDAY SALE LIVE AND NOW I HAVE A HEAP OF EMAILS COMING IN FROM ANGRY SHOPPERS!!!