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wix Wix Team

To add discount coupons: Click your Product Gallery to select it > from the pop-up menu, click Manage Store > select the Coupons tab.

Click Add Coupon > enter the coupon details > click Save.

 

Your customers will have the option to add and apply the coupon in their Shopping Cart.

 

Note: If you created an Online Store before January 24th, 2013, your Shopping Cart may not support the new coupon feature. To use coupons, please delete your old shopping cart and checkout button and them again.

 

For more information about adding coupons, click here.

Replies(68 replies total)

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  • abigailsykes0

    Replied by abigailsykes0 2 days ago

    Hi I have a customer who has a coupon code (the first) and she says that when she goes to pay with PayPal the amount changes back to the original amount. How can I help her ?

    thanks 

    • Nitzan Wix Team

      Replied by Nitzan 2 days ago

      Hi Abigail,

       

      Thank you for contacting Wix Support regarding this issue.

       

      I have visited your site and went through an order process, applying the indicated coupon ($1 discount). The discount was applying in the PayPal payment page.

       

      If you could please check with your customer at which stage of the PayPal process did the purchase amount revert back to the original amount.

       

      Once we receive this information we will be able to further investigate and assist you in finding a solution.

       

      Thank you for your cooperation and we await your reply.

      Have a great day! Nitzan - Wix Support Team
  • mail4divani

    Replied by mail4divani May 8, 2014

    voucher app or print button

    hi,

    i am looking for a voucher app I can plug into my ecommerce site 

    which enables users to print and come to the store to redeem.

    is there such an app? or is there any feature of a button that pressing will print the page 

    (instead of the standard google chrome print menu button)

    kind regards.

    • Anat Wix Team

      Replied by Anat May 8, 2014

      Hey,

       

      Thank you for contacting Wix support.

      I've merged your query with the relevant thread. Please see the best reply at the top of this page and let us know should you require further assistance .

       

      Anat - Wix Team
    • mail4divani

      Replied by mail4divani May 8, 2014

      hi,

      is there any way to add a "print" button into the wix site pressing will lead to printing the page (instead of the google chrome menu)?

      kind regards,

    • Anat Wix Team

      Replied by Anat May 8, 2014

      Hey,

       

      Unfotunately, we do not have such an option at the moment.

      We apologize for the inconvenience. 

      You are welcome to add your request to the wishlist thread here

      Please let us know should you require further assistance. 

      Anat - Wix Team
  • johnsonlee0509

    Replied by johnsonlee0509 May 6, 2014

    About my products pricing

    Hello,

    I want to know if it is possible to make some discount on my products such as, when you purchase a product individually will be like $18. But if my customer purchase 4 at the same time can the on-line store charge my customer with discount price like just $60 for 4. Thank you

    • rony Wix Team

      Replied by rony May 6, 2014

      Hey, 

      Please refer to the best reply.

      All best,

      Rony WixTeam
  • shinehandmade

    Replied by shinehandmade May 1, 2014

    Hi, I'm just wondering how the coupons work? I've made one up and tested it out, BUT the percentage does not show anything? so when you check out your still charged the full price? I don't know, understand it?

    • Hudson Wix Team

      Replied by Hudson May 1, 2014

      Please clear the cache on your browser and try the coupon again. 

      You can find step by step instructions here.

       

  • lindafam

    Replied by lindafam April 22, 2014

    Hi,

    I would like to know if many coupon codes can be captured and if yes, up to how many? Eg if I do a tie up with Groupon, they churn out different codes for each customer. So there could be a few hundred codes churned out. Am I able to key in few hundred codes? Thanks.

    • Hudson Wix Team

      Replied by Hudson April 22, 2014

      Hey

       

      You can have as many coupon codes added to your site as you need, there is not limit.

       

  • patrik181

    Replied by patrik181 April 10, 2014

    Regarding payment selection

    Dear support,

    I am thinking about making a website with you at WIX. I have two questions:

    1. Payment options regarding e-commerce:

    You have paypal which is great BUT is it also possible to add credit card payments?

    2. Possible to make discount / VIP codes for customers?

    If yes, could you tell me some more about these options?

     

     

    Thanks in advance.

     

    Best wishes

    Patrik

    • CarleyS Wix Team

      Replied by CarleyS April 10, 2014

      Hi Patrik,

       

      I'm glad to hear that you're considering making a website with Wix.

       

      1. Wix offers the following payment options for the Online Store: PayPal, PagSeguro, Skrill, WebMoney, Authorize.net and Offline Payment. Customers can pay through Paypal with credit card. In addition, the Offline Payment option allows for a wide variety of payment options. To learn more about this option, please see this thread.

       

      2. You can indeed create coupon codes for your customers. Please click the link in the Best Reply above to learn how to do so.

       

      If you have any further questions, please do not hesitate to contact us again.

      - Regards, Carley
  • thepillowplus

    Replied by thepillowplus April 4, 2014

    I love how all of the Wix Team's responses are 'Unfortunately this isn't possible at the moment.' or 'We don't have...'.

    I'd love to see improvements on any of the user suggested store options. These are basic functions I can get ANYWHERE else. Why is Wix so far behind on offering customers simple checkout solutions.

    I created a nice new website and looks like I'm headed back to Squarespace. My fault for not doing a little research on these non existing store features. 

    If you solve any of these issues, I might come back (since I've paid for a premium site). However, I'd like to see more uplifting, positive responses. Telling customers 'No' isn't doesn't make me want to stick around while your team is still in beta.

    Here's what I need:

    1) Allow me to create a coupon code for 'Buy 1 Get 1' and limit it to 1 time use per customer. 

       - Currently I need to create a code with a full discounted price of the item I am selling. Without ANY limit to the customer. I'm going to loose money if I launch this coupon.

    2) Allow me to track what coupons customers use at checkout.

       - Currently I have NO idea what coupon was used and by whom. This severely hurt and customer service, invoicing and reports I have to create and save for financial and tracking purposes.

    3) Much more...I don't have time. I need to relaunch my site elsewhere by this weekend.

    Thanks for letting me pay for a site I cannot use.

     

    • Miki- Wix Team Wix Team

      Replied by Miki- Wix Team April 5, 2014

      Thank you for the input!!

       

       

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.
       

      Feel free to add your feature request to our Wish List by posting here.


      To read about our feature updates, please click here.

      Best regards, Miki- Wix Support Team
  • mummyslittleessentia

    Replied by mummyslittleessentia March 25, 2014

    How do I add free shipping for a certain product?

    Hi,

    Can you please tell me if it is possible to make a certain product free shipping? For example my gift vouchers, these are emailed to the customer so there are no shipping costs but the checkout automatically applied the flat rate shipping cost.

    Thanks,

    Amy

    Mummy's Little Essentials

    • Darth V.

      Replied by Darth V. March 25, 2014

      Hello Amy!

       

      Unfortunately it is not possible to add special shipping cost, if the user does not require to choose the country. 

       

      But you can add a coupons to your Store. For more information please check the best reply. 

      Best regards, WIX Team
  • joeleez04

    Replied by joeleez04 February 18, 2014

    Hello,

    About the coupon, is it possible for me to set restriction on coupon? For instance, specific coupons only works on specific item. What if I do not wish my coupon to work on all items. Is that possible? Thank you.

    • Jonathan Wix Team

      Replied by Jonathan February 18, 2014

      At this time a coupon cannot be limited to a specific product. You can only limit a coupon in validity or limit the number a times a coupon can be used.

  • modestprincess

    Replied by modestprincess February 3, 2014

    Hi I would like to know is it possible to do offers on my wix site such as 3 items for £10, and how can I do this? Thankyou

    • Jonathan Wix Team

      Replied by Jonathan February 3, 2014

      We don't have a special feature for selling 3 for 10 but you can do one of two things, either designate a cheaper price for those who buy above a certain sum on the store (you can set this up through the product gallery) or create a new product which is actually 3 products for a certain price.

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