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wix Wix Team

To add discount coupons: Click your Product Gallery to select it > from the pop-up menu, click Manage Store > select the Coupons tab.

Click Add Coupon > enter the coupon details > click Save.

 

Your customers will have the option to add and apply the coupon in their Shopping Cart.

 

Note: If you created an Online Store before January 24th, 2013, your Shopping Cart may not support the new coupon feature. To use coupons, please delete your old shopping cart and checkout button and them again.

 

For more information about adding coupons, click here.

Replies(76 replies total)

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  • cheersjeers

    Replied by cheersjeers 18 hours ago

    Hello! 

    The unlimited coupon feature allows you to obviously allow that coupon to be used unlimited amounts of times. BUT does it limit a returning customer from using it multiple times? 

    • Or Wix Team

      Replied by Or 17 hours ago

      Hi,

       

      At the moment, you cannot limit the number of times a customer can use a coupon.

       

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.

      Feel free to add your feature request to our eCommerce Wishlist by posting here.

       

      If there is anything else you need help with, please let us know!

      Kind regards, Or - Wix Support Team.
  • raineandrileys Premium VIP

    Replied by raineandrileys August 9, 2014

    Hi,

    I wanted to see if there is a way to apply a coupon rule of say:

    If the total cost is OVER $75, then the 10% discount coupon becomes active, and it's possible to apply it. If however it is UNDER $75, then of course, the coupon is inactive. 

    It doesn't look like this is possible....is it? 

    Thanks!

    • Alina Wix Team

      Replied by Alina August 9, 2014

      Hey,
       

      Unfortunately this isn't possible at the moment.

      You can add your feature request to our Wish List by posting here.


      To read about our feature updates, please click here.


      Please let us know should you require any further assistance. 

      Alina, Wix Support Team
  • ali479

    Replied by ali479 August 7, 2014

    hi there,

    i have trouble with our coupon code.

    we have a promotion today until august 10th 2014. but the client can't use the BDAY20 coupon code at the check out. it always says "sorry the coupon code is not valid.(1020)"

    http://www.aliceincupcakeland.com.au/#!cart/cxo1

    the coupon code was added proper to the online shop coupon section last week and is online.

    could you please help URGENTLY to fix the issue?

    many thanks.

    alice

    • aaron Wix Team

      Replied by aaron August 8, 2014

      Hi Alice,

       

      I have checked your store and the coupon appears to work fine, as you can see in the screenshot below.

       

      In order for us to help you solve this issue, please give us more information about it, whether this problem occurs to a specific user or to several users.

       

       

      Aaron

      Wix support

       

  • pinkpanthersamanth

    Replied by pinkpanthersamanth August 7, 2014

    My coupons aren't working. They show up but don't give any discount. Can you please look into this- bibsandbunting.com

     

    Thanks

    • Or Y Wix Team

      Replied by Or Y August 7, 2014

      Hello,

       

      I noticed that you have posted multiple questions on the forum.

       
      In order to receive a more accurate response and to avoid any confusion with overlapping material, please post your question only once.
       
      This will also speed up our response time to you since you will not have to repeat your issue multiple times and explain it to multiple representatives.
       
      Please refer to our response in this thread.
      All the best, Or
  • hairdecorhouston

    Replied by hairdecorhouston August 6, 2014

    I would like to add a "Buy 1 Get 1 Free" coupon code to my site. Is this a possible feature? 

    • Yotam Wix Team

      Replied by Yotam August 6, 2014

      Hi hairdecorhouston,

      Unfortunately this isn't possible at the moment.

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.
       

      Feel free to add your feature request to our Store Wish List by posting here.


      To read about our feature updates, please click here.

      Yotam Wix Team
  • zedder221

    Replied by zedder221 August 2, 2014

    I have an ecommerce site and cant add coupons. I go to manage store but no coupon option available.

    • Itamar Wix Team

      Replied by Itamar August 2, 2014

      Hi,

       

      Thank you for contacting us.

       

      Please provide us with a screen shot of the Manage Store section of your site, so we could better understand the issue. For instructions on how to take a screenshot, please use this link.

       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      Itamar, Wix team
  • easturban

    Replied by easturban July 30, 2014

    I noticed there is a setting for the quantity use of each coupon. Is this for all users or limiting usage to each customer?

     

    Thanks in advance for your help,

    Melinda

    • amitn6 Wix Team

      Replied by amitn6 July 30, 2014

      Hello easturban,

      Thank you for contacting Wix support.

      The quantity of the coupon is set for all users, meaning that each coupon will be available for use x times without regard to the user who is using that coupon.

      Feel free to contact us should you require any further assistance.

      Kind regards, Amit
  • george5655

    Replied by george5655 July 26, 2014

    Isn't it RETARDED that you can't track who uses what coupon code? How come wix answers every question with "unfortunately this feature is unavailable, we are working on it"?

    • Gat Wix Team

      Replied by Gat July 26, 2014

      Hi george5655 ,

      I will have to ask you to refrain from using foul language.

      Currently it is not possible to track the usage of codes in your store. If you like to see it as a feature we welcome you to post it on our Wish list by posting here.. 

      To read about our feature updates, please click here.

       

      If you require further assistance, feel free to contact us again. 
      Gat Wix Team.
  • abigailsykes0

    Replied by abigailsykes0 July 21, 2014

    Hi I have a customer who has a coupon code (the first) and she says that when she goes to pay with PayPal the amount changes back to the original amount. How can I help her ?

    thanks 

    • Nitzan Wix Team

      Replied by Nitzan July 22, 2014

      Hi Abigail,

       

      Thank you for contacting Wix Support regarding this issue.

       

      I have visited your site and went through an order process, applying the indicated coupon ($1 discount). The discount was applying in the PayPal payment page.

       

      If you could please check with your customer at which stage of the PayPal process did the purchase amount revert back to the original amount.

       

      Once we receive this information we will be able to further investigate and assist you in finding a solution.

       

      Thank you for your cooperation and we await your reply.

      Have a great day! Nitzan - Wix Support Team
  • mail4divani

    Replied by mail4divani May 8, 2014

    voucher app or print button

    hi,

    i am looking for a voucher app I can plug into my ecommerce site 

    which enables users to print and come to the store to redeem.

    is there such an app? or is there any feature of a button that pressing will print the page 

    (instead of the standard google chrome print menu button)

    kind regards.

    • Anat Wix Team

      Replied by Anat May 8, 2014

      Hey,

       

      Thank you for contacting Wix support.

      I've merged your query with the relevant thread. Please see the best reply at the top of this page and let us know should you require further assistance .

       

      Anat - Wix Team
    • mail4divani

      Replied by mail4divani May 8, 2014

      hi,

      is there any way to add a "print" button into the wix site pressing will lead to printing the page (instead of the google chrome menu)?

      kind regards,

    • Anat Wix Team

      Replied by Anat May 8, 2014

      Hey,

       

      Unfotunately, we do not have such an option at the moment.

      We apologize for the inconvenience. 

      You are welcome to add your request to the wishlist thread here

      Please let us know should you require further assistance. 

      Anat - Wix Team

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