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Nicole Wix Team Wix Team

You can add an Online Store to any Wix template or a site that you've built from scratch. It's free to try out in the Wix Editor, but you will need to upgrade to the eCommerce plan to start selling. For instructions on how to upgrade, click here.


To add an Online Store: From the left side of the Editor, click the Add icon > click Online Store > click Product Gallery > click Add to Page

From the Choose Collection window, select one of the collections > click OK.


Note: You'll be able to add additional collections or edit your existing collections, at any time, from the Wix Store Manager.

To access the Wix Store Manager: Click the Product Gallery to select it > from the pop-up menu, click Manage Store.


Don't forget to add a Shopping Cart to your site!

To add a Shopping Cart: From the left side of the Editor, click the Add icon > click Online Store > click Shopping Cart.


To receive a coupon for the eCommerce yearly plan, click here.


For detailed information about the Wix Online Store, including FAQ's, click here or view the interactive tutorial below:



Thanks, Nicole,

Replies(348 replies total)

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  • veryrucky

    Replied by veryrucky 5 days ago

    store issues

    I am having customers complain that my site isn't allowing them to checkout. I cannot seem to replicate the problem. 

    Is there anyone familiar with ecommerce that might be able to point me in the right direction?


    • Rony Wix Team

      Replied by Rony 5 days ago


      Thanks for contacting Wix Support.

      I have accessed your site and couldn't replicate the issue. Please, in order to assist you, specify the error your customers are experiencing. 

      Rony WixTeam
  • millhousebooks25

    Replied by millhousebooks25 August 7, 2014

    hi i have a online store which i cannot use my domain name on as the management company who i have the store with i dont know what it means as asked this question can you help regards karen


    Your bookstore is ready for use, but your Domain Name Server (DNS)
    settings need to be updated.  When the DNS settings for your domain
    name have been updated and the changes have propagated throughout the
    Internet you will be able to use your store.

    Here are the DNS settings for your domain name to work with the store we built.

    Secondary DNS = NS1.LINKOPOLY.COM

    You will need to change these settings through your domain name
    registration company.

    Again, thank you for signing up with us!


    Jaymes Sorbel
    ChrisLands Inc.

    • dinamiso Wix Team

      Replied by dinamiso August 8, 2014

      Hi Jaymes,

      Do you want to connect your domain: millhousebooks.org to a site hosted on external host?


      Please note that it is not possible to change the name servers of a domain name purchased from Wix. You may either transfer the domain away from Wix, or point the domain to a different IP address.
      * If you have purchased a Wix domain, but have decided to transfer it away from Wix, you can do so easily by following the instructions here.


      Important note: In accordance with ICANN rules, you cannot transfer your domain to another provider until 60 days after you register or transfer your domain.
      * To point your domain to a different IP address, you will need to modify the domain's A records. You will need to contact your new host and request for the relevant IP address. For more information about how to edit your A records, click here.


      Dina-Wix Team.

  • erlinglunde

    Replied by erlinglunde August 5, 2014


    When there's only one item in my cart - the buy button is functioning. If I add a second item to my shopping cart - it is no longer possible to proceed to checkout. How do I resolve this issue?

    • Nati Wix Team

      Replied by Nati August 5, 2014

      Hi erlinglunde,


      Thank you for contacting Wix support.


      I have visited your site and I am unable to replicate the issue reported. I have added two items to the cart and I am able to checkout without encountering any issues:

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

      Should the issue persists, please specify what happens when you try to checkout. If you receive an error message, please provide us with a screen shot. For instructions on how to take a screenshot, please use this link.


      To upload the screenshot, simply click on the "Upload" button and follow the steps.

      Best Regards, Nati - Wix Support Team
  • Joey Beninghove

    Replied by Joey Beninghove August 4, 2014

    If you're looking to sell digital downloads in particular you can use the CloudSwipe Digital Downloads app which includes built-in file storage/management as well as credit card payments right on your Wix site.

  • denipdg

    Replied by denipdg August 1, 2014

    I don't want to start from scratch. I want a complete ecommerce function that can be modified. Why is't that option available?

    • Dean Wix Team

      Replied by Dean August 2, 2014



      I apologize for the late response,


      Can you please elaborate more on the issue you are encountering?


      You don't need to build a site from scratch in order to create an Online Store, you can simply add the Product Gallery and start adding your products.


      Let us know if you need additional assistance.

      All the best, Dean - Wix Team
  • stinastone

    Replied by stinastone July 28, 2014

    Hi, I'd like to be able to offer 'sale' items on my online store - where it would show the previous selling price and the sale price. I've searched for how to do this but still haven't worked out if it's possible. Are you able to suggest anything? Thanks!

    • leel Wix Team

      Replied by leel July 28, 2014


      You can show both the retail price and the new price of the product.


      Click on your product gallery > Manage Store > Select a product, in Product Details you have two price fields. 


      The top "Price" field, is the new product price and the "Retail Price" field is the old price, it will appear as crossed out next to the new price.


      You can also add a Ribbon to your product, it's a short message that will appear next to your product (You can add "Sale").


      Please contact us should you require further assistance.


  • ngataringahoney

    Replied by ngataringahoney July 27, 2014


    I've setup my store with shipping and payment and have even made a couple of sales! 

    I'd like to be able to offer pickup and or dropoff as a shipping method - how do I go about doing this?


    • Rony Wix Team

      Replied by Rony July 27, 2014


      Offline payments enable you to accept payment options other than credit cards (i.e. cash, check, bank transfer, wire transfer, etc.). When a customer places an order from your online store, you will receive an email containing the order information and their contact details. Contact them to finalize the order and arrange the method of payment.

      To select the Offline Payments method: Click the Product Gallery to select it > from the pop-up menu, click Manage Store > click the Payment & Currency tab.

      Under Payment Method, select Offline Payment > fill in the relevant information > click Save.

      For detailed information on the Offline Payment method, click here.


      Rony WixTeam
    • ngataringahoney

      Replied by ngataringahoney July 27, 2014

      Thanks Rony

      Its not payment that I want to make flexible - I'm happy to have everything go through paypal. I want to be able to offer another shipping option which is Pickup from Store so that people have the option and aren't forced to pay for shipping. Can I set a shipping method that is free?


    • Rony Wix Team

      Replied by Rony July 27, 2014


      I apologize for the confusion.

      Shipping Rules can be calculated by Price Range or Weight Range. In addition, you can add a Handling Fee to all purchases.


      To add Shipping Rules: Click your Product Gallery to select it > from the pop-up menu, clickManage Store > click the Shipping tab > under Shipping Fee Calculation Method, selectPrice Range or Weight Range.

      Click Add Shipping Rule > under Shipping Destination, enter the country that the rule applies to > under Price Range/Weight Range, enter the shipping rule for each price/weight range > clickAdd Range to add another price/weight range.

      Repeat this process to add Shipping Rules for different countries.


      To add a handling fee to all purchases: Under Handling Fee > enter the amount.


      Note: If you have set up shipping and tax options on your merchant account, you will need to remove these settings before using the Store Manager shipping and tax settings.


      For more information, click here.

      Rony WixTeam
    • ngataringahoney

      Replied by ngataringahoney August 1, 2014

      Hi Rony

      Still not going to achieve what I was after. I have setup for shipping in Auckland, New Zealand however that is not granular enough for me. I want to be able to offer free shipping to people that live nearby me or at my local school. 

      Is there a way to go a lower level of detail for shipping than just major city? I won't be shipping outside New Zealand.





    • ngataringahoney

      Replied by ngataringahoney August 1, 2014

      Is my best bet to get the Shopify App to achieve the flexibility for local shipping I want? If so do I downgrade my package to an Unlimited one the buy the Shopify App or get the Shopify App first and move my products there so I don't lose my collectons etc?

      Can you advise on how to add a Shopify App to an existing ECommerce plan?


    • Elia Wix Team

      Replied by Elia August 1, 2014

      Hi Catherine,

      This feature is on our development roadmap and will be built in order of priority. Priority is based on the popularity of our Wishlist items, which is full to overflowing with your good ideas and feedback!


      To read about our feature updates, please click here.

      You can also suggest and vote for new features on the Wix wishlist here.

      Regarding your premium plan, an answer to this topic can be found in How can I downgrade my current Wix premium plan?

      Elia - Wix Support
  • lrobins12

    Replied by lrobins12 July 24, 2014

    I upgraded to the ecommerce plan today so I can start selling products. However I would like to change my current template to the electronic store (ecommerce) template. When I try to transfer it mentions that I must have at least 2 documents. I don't know what this means. I just want to switch the template without changing my domain name.


    • Or Wix Team

      Replied by Or July 24, 2014



      I can see that you currently have two sites, "sanusek" and "sanusek-1". Your domain is currently connected to sanusek-1.


      I have transferred your premium plan to sanusek for you.

      Please let us know should you require further help.


      Kind regards, Or - Wix Support Team.
  • boltactiongc

    Replied by boltactiongc July 24, 2014

    selling hats on my site

    HI guys!  how do i add the element to my site to sell hats or tshirts if i want??

    thanks for your help!!

    • Dima Wix Team

      Replied by Dima July 24, 2014


      I merged your message to the general thread concerning this issue. Please take a look at the best reply above.


      Dima -Wix support team-
  • mai437

    Replied by mai437 July 16, 2014



    I am currently a monthly subscriber to Wix using the Unlimited Plan.  I'm thinking about adding an ecommerce store to my site and was wondering what 10 GB bandwidth limit is all about where the Unlimited Plan is, well... unlimited.  I noticed the next tier (VIP) is also unlimited, is this to get customers to buy the higher cost VIP plan?

    Also, if I integrate/upgrade to the a new plan with an e-store, do I have to completely redo my site?  I would prefer not to.  Anyway to upgrade my current site to include an e-store option?

    Lastly, how do I prevent being double charged like I did when I upgraded my previous site from a Flash-based site to an HTML 5 site.

    I wrote in before but didn't get a response, Can you please let me know ASAP?  Thank you.


    Best Regards, eric w.

    • Barrios Wix Team

      Replied by Barrios July 17, 2014

      Hi, and thank you for contacting the Wix support team.


      The difference between the Unlimited premium package and the VIP premium plan includes first priority support, connecting your domain and removing the Wix ads from your site. You can store up to 20GB with unlimited bandwidth.

      In regards to upgrading your account - you will not have to redo your site. The site itself will not change however you will need to add the e-store to it.


      If you wish to upgrade your premium plan please see  How can I upgrade an existing Wix premium plan?


      We are here should you require further assistance.

      Many thanks, Barrios

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