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Nicole Wix Team Wix Team

You can add an Online Store to any Wix template or a site that you've built from scratch. It's free to try out in the Wix Editor, but you will need to upgrade to the eCommerce plan to start selling. For instructions on how to upgrade, click here.

 

To add an Online Store: From the left side of the Editor, click the Add icon > click Online Store > click Product Gallery > click Add to Page

From the Choose Collection window, select one of the collections > click OK.

 

Note: You'll be able to add additional collections or edit your existing collections, at any time, from the Wix Store Manager.

To access the Wix Store Manager: Click the Product Gallery to select it > from the pop-up menu, click Manage Store.

 

Don't forget to add a Shopping Cart to your site!

To add a Shopping Cart: From the left side of the Editor, click the Add icon > click Online Store > click Shopping Cart.

 

To receive a coupon for the eCommerce yearly plan, click here.

 

For detailed information about the Wix Online Store, including FAQ's, click here or view the interactive tutorial below:

 

 

Thanks, Nicole,

Replies(343 replies total)

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  • tisgorgeous

    Replied by tisgorgeous December 12, 2013

    Hi there,

    This might seem a silly question but do I need to pay extra for the Wix Online Store after purchasing the e-Commence package? I'm using the free version and having a play with the online store at the moment. When I click on the app's "Features and Pricing", it says $10USD/month. Does this mean I need to pay $10USD extra per month if I wish to upgrade to the e-Commence package?

    Thanks :).

    • dinamiso Wix Team

      Replied by dinamiso December 12, 2013

      Hi,

      Once you upgrade your site to the Ecommerce premium package, there is no extra fee for using the ecommerce features.

      You can find details about promotions here.

      After you purchase your Wix premium yearly package ("Combo", "Unlimited" or "eCommerce") , you will be able to find your voucher in My Account > Manage Premium > Vouchers.

      (Your free domain voucher will appear as soon as you purchase an eligible package. Please note that your Facebook Ads and Google Adwords vouchers will only appear in the Vouchers tab after 48 hours.)

      Ecommerce sale

      For instructions on using promotional codes, click here.

  • blehrer

    Replied by blehrer December 11, 2013

    I am setting up an online store for wines. However I have to prevent people in certain states from being able to order for shipment. Is there a way to do that? Also is there a way to only charge sales tax in one state and not others?

    • Hudson Wix Team

      Replied by Hudson December 11, 2013

       

      We just released our Protect Page feature! 
       

      You can find instructions and information here or check out the video below:
       

      We just released our Protect Page feature! 
       

      You can find instructions and information here or check out the video below:
       

      You can add shipping and tax rules to your store by following the steps here.

       

      If you have set up shipping and tax options on your merchant account, you will need to remove those settings before using the Store Manager shipping and tax settings.

       

    • blehrer

      Replied by blehrer December 11, 2013

      Thank you. However please read my question. You did not seem to understand it. I need to know if I can block sales to specific state.

    • dinamiso Wix Team

      Replied by dinamiso December 11, 2013

      Hi,

      Unfortunately, it is not possible to block the sales for pacific states but you can control to what destination add the shipping.

      You can add shipping details to your Store Manager. For more information, click here.

       

      Dina-Wix Team.

       

    • blehrer

      Replied by blehrer December 11, 2013

      Unless I am wrong the only shipping details you can set are rates. Or are you saying that if a state is not checked it means there is no way for the transaction to take place to that state?

    • Anat Wix Team

      Replied by Anat December 11, 2013

      If a state is not checked that means that it will not appear in the shipping options, therefore, while a person can physically make an order from that state, they cannot set shipping to it.

      We cannot prevent users by geographical location from entering your site and making a purchase.

      I hope this answers your question.

      Anat - Wix Team
  • trailermusiclive

    Replied by trailermusiclive December 9, 2013

    Is it possible to run a promotion like "Free Shipping" or a bulk discount of "3 for $25?"

    • Ilia Wix Team

      Replied by Ilia December 9, 2013

      Hi,

      You can run a "Free shipping" promotion by simply disabling the Shipping rules for a few days or setting the shipping to 0 for a few days.

      Regarding the Bulk discount, Unfortunately this isn't possible at the moment.

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.
       

      Feel free to add your feature request to our Wish List by posting here.


      You can keep up to date with what features are coming soon here.

       

      Best regards

      Ilia - Wix Support
  • plaincrazy

    Replied by plaincrazy December 9, 2013

    ok so i upgraded to e comerce i set up and it dont work the orders are not completing and people are wondering if their information is being ripped off thats a bad why to start out. 

     

    i cant seem to find a way to get s=real help . I paid for the site for 1 month but it seems that by the end of it i will never be able to conduct business anywhere.

    • Hudson Wix Team

      Replied by Hudson December 9, 2013

      You will see your sale in the order tab once the transaction has been marked completed by paypal.

       

      In order to see if this has happened, please login to your paypal account > go to history

      if you see anything but completed then this would be why the transaction is not showing in your store manager,

       

      If it is showing as completed, click on the details which will take you to the transaction page which we would like to see a copy of so we can find out why it's not gone into your account.

  • ymrphoto

    Replied by ymrphoto December 6, 2013

    Hi, 

    I have a photography website and I want to add an online store so that my customers can order/purchase prints. I have the ecommerce package but I was somewhat confused on how to do this. Is it possible?

    • Dima Wix Team

      Replied by Dima December 6, 2013

      Hi,
       

      Currently you can only use the Wix online store to sell material objects.

      You can use the Getonic All-in-One Store app. 

      Click here for general instructions about how to add an app from the Wix App Market.

      You can also contact Getonic at any time!
      Email: support@getonic.com
      Website: https://www.getonic.com/

      Dima -Wix support team-
    • ymrphoto

      Replied by ymrphoto December 10, 2013

      I looked for the app in the app market and I cannot find it. Am I looking in the wrong place? I went to Add>Apps and did not see it from the menu.

    • Dima Wix Team

      Replied by Dima December 10, 2013

      No, You should click on the bottom button on the main menu, and then search for the app using the search box.

      Please refer to this screenshot:  

      Dima -Wix support team-
    • ymrphoto

      Replied by ymrphoto December 10, 2013

      Sorry. I found it. I was looking in the Add tab instead of the App tab. My bad =(

  • starexquisitehair

    Replied by starexquisitehair November 28, 2013

    I want to upgrade and use this site but, is the store not available on the unlimited and freelancers & entreprenuers plan

    • Gat Wix Team

      Replied by Gat November 28, 2013

      Hey,

      The online store is only available after upgrading to our eCommerce package. 

      This package includes connecting your domain, removing the Wix ads from your site and using the eCommerce feature. You can store up to 20GB with 10GB bandwidth and you get premium support with this package! 
       

      You can find more information  here.

      Gat Wix Team.
  • whisperbouquet

    Replied by whisperbouquet November 28, 2013

    Hi awesome wix team,

    Happy thanksgiving!

    Is it possible to make style product page as one new page, not a little pop window? 

    Thanks ;)

    • Ron Wix Team

      Replied by Ron November 28, 2013

      Hi,

       

      I'm not sure i understand your question, please elaborate in order for us to investigate and assist.

       

      Ron, Wix Team
    • whisperbouquet

      Replied by whisperbouquet November 28, 2013

      Hi Ron,

      Sorry I didn't make myself clear.

      I mean, when I click product image, my product page is like below pic, It's a little pop out window.

      But this is not what I want, I want when my customer click product pic, there is a whole new page came out. Which means my product pic link to another page.

      Thanks ;)

    • Dima Wix Team

      Replied by Dima November 28, 2013

      Hi,

      Unfortunately that's currently not possible. 

      Feel free to add your feature request to our Wish List by posting here.


      Happy thanksgiving :)

      Dima -Wix support team-
  • juleshayman

    Replied by juleshayman November 22, 2013

    Hi

    I would like to print off the customer orders to include in the shipments as part of the delivery note. Is this possible please?

    Jules

    • Adam F Wix Team

      Replied by Adam F November 22, 2013

      Hi Jules,

       

      Unfortunately this isn't possible at the moment.

      You can try taking a screen shot of your order and print it. For instructions on how to take a screenshot, please use this link.

       

      Feel free to add your feature request to our eCommerce Wish List by posting here

  • beautychemist

    Replied by beautychemist November 19, 2013

    How long does it take for paid orders to show up on the "orders" tab under Manage Store?  I did a test purchase through paypal which went through without a problem but I don't see the order on my wix store.

    • Hudson Wix Team

      Replied by Hudson November 19, 2013

      For you to see the orders in the orders tab you need to make sure that the order in paypal is marked as completed.

       

      To see this you can go to your paypal account > history and then under status you can see if its completed.

  • ninefruitspie

    Replied by ninefruitspie November 18, 2013

    hi.. I can't seem to get a menu so people can browse the collections.. at the minute they can only see one collection and nothing else..

    I can't add any other menu than the main one, no options for a dropdown or vertical menu either. I'd like a side menu so I can link my collections to them properly..

    • Marceline Wix Team

      Replied by Marceline November 18, 2013

      Hey!

      1) You can display different collections by adding multiple product galleries, assigning each gallery to its own collection via the galleries' settings panel. For more information on managing your store please click here.

      2) To turn your menu into a drop down menu, you will first have to create subpages for your site. Any page can be turned into a subpage from the Pages section of your Editor. For more information on drop down menus please click here.

      3) Currently it isn't possible to add a vertical menu in the HTML editor. What you can do instead, is to add buttons, place them vertically and link them to the pages.  If vertical menu is a must for the site, this workaround can be a good solution! You can vote for this feature hereFor more information about menus click here.

      Best regards, WIX Team.

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