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wix Wix Team

If you'd like us to restore a deleted site for you, please post the name of the site in this thread and a Wix team member will restore it, if possible.
 

Please note that there is no limitation to how many sites a user can have on his account so if you aren't sure if you would like to delete it, you can simply keep it.

Replies(472 replies total)

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  • officialstopbullyin

    Replied by officialstopbullyin 23 hours ago

    could you please restore my page please...I asked earlier in the week but someone hacked my accout and told you guys to delete it I am so sorry for all of this here is the website name! officialstopbullyingnow

    • Ron Wix Team

      Replied by Ron 12 hours ago

      Hi,

       

      When going over your account, I am unable to see a deleted site. Can you please provide us with your site's URL.

      Ron, Wix Team
    • officialstopbullyin

      Replied by officialstopbullyin 8 hours ago

      http://officialstopbullyi.wix.com/stopbullyingnow

    • Odin Wix Team

      Replied by Odin 5 hours ago

      Hi,

      Thanks for contacting us!

      The site "stopbullyingnow" is connected to your account and available for use.

      Please let us know should you require further assistance.

      Odin, Wix Support Team
  • kckraft

    Replied by kckraft Yesterday

    A problem caused text on the opening page of "Jefff Irwin Music". Please recover the "welcome page" if possible. Thanks,

    The site has not been published yet.

    Ken Kraft

    • Dean Wix Team

      Replied by Dean Yesterday

      Hi,

       

      Thank you for reaching out,

       

      You can restore a prior version of your Wix site from your Site History.

       

      To restore a prior version: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > on the right, under Handy Shortcuts, click Site History.

      Here you can see an overview of all edits and changes that you have made to your saved and published site. This will make it easy for you to view, flag or restore to a prior version of your website at any time!

       

      It's a good idea to flag and rename versions so that you can find them easily.

       

      Note: The following components will not be affected when you restore a previous version of your site: Online Store, Blog, List Builder, and Apps

       

      Note: You can also create a duplicate copy of your site.

      To create a duplicate copy: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > on the right, under Handy Shortcuts, click Show More > click Duplicate Site.
      For more information, click
      here.

      For further information click here.
       

      Let us know if you need additional assistance.

      All the best, Dean - Wix Team
  • officialstopbullyin

    Replied by officialstopbullyin Yesterday

    could you please restore my page please...I asked earlier in the week but someone hacked my accout and told you guys to delete it I am so sorry for all of this here is the website name! officialstopbullyingnow

    • Rony Wix Team

      Replied by Rony Yesterday

      Hi,

      Thanks for contacting us!

      I have checked your account and saw that there are no deleted sites under this account. If you want to restore a page you have deleted from your Wix site, please note that you can restore a prior version of your Wix site from your Site History.

       

      To restore a prior version: Sign into your Wix account > click My Sites > next to the relevant site, click Manage Site > on the right, under Handy Shortcuts, click Site History.

      Here you can see an overview of all edits and changes that you have made to your saved and published site. This will make it easy for you to view, flag or restore to a prior version of your website at any time!

       

      It's a good idea to flag and rename versions so that you can find them easily.

       

      Note: The following components will not be affected when you restore a previous version of your site: Online Store, Blog, List Builder, and Apps

       

      Note: You can also create a duplicate copy of your site.

      To create a duplicate copy: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > on the right, under Handy Shortcuts, click Show More > click Duplicate Site.
      For more information, click
      here.

      For further information click here or watch the video below.

       

      Hope this helps. Should you require further assistance, we will be happy to help. 

      Thanks, Rony
  • lariak

    Replied by lariak Yesterday

    Good Morning,

    Thanks so much to you for checking and trying to help

    I sadly never should have named everything so similar!

    I believe I was working on rlt-training

    If you see that it is mostly black an white and the bio is filled in, thats it!
    If not, may I ask you to please try to restore all 3 so that I can figure out my error.

    Thank you so much for the time on this!!

    • dinamiso Wix Team

      Replied by dinamiso Yesterday

      Hi,

      I checked your site but I couldn't locate any deleted site.

      I can see there is an active ' rlt-training-  '  site.

      Have you managed to locate the site via your Wix account?

       

      Dina-Wix Team.

  • officialstopbullyin

    Replied by officialstopbullyin Yesterday

    could you please restore my page please...I asked earlier in the week but someone hacked my accout and told you guys to delete it I am so sorry for all of this here is the website name! officialstopbullyingnow

    • officialstopbullyin

      Replied by officialstopbullyin Yesterday

      please?

    • Or Wix Team

      Replied by Or Yesterday

      Hi,

       

      I've restored your site as per your request.

       

      Please let us know should you require further assistance. 

      Kind regards, Or - Wix Support Team.
    • officialstopbullyin

      Replied by officialstopbullyin Yesterday

      hi...my website wasnot restored...I have two websites with the same name could you please restore both of them thank you!

      officialstopbullyingnow

    • Eileen Wix Team

      Replied by Eileen 23 hours ago

      Hi

      There is only one site in the account from which you sent this query- there are no other deleted sites.   What is the site's URL?  Which other emails might you have another Wix account under?

      Eileen, Wix Team.
  • mackim4

    Replied by mackim4 Yesterday

    my site is deleted BUT I NEVER deleted it! trying to log on this morning and wix says I DONT have a site yet?! I can find it through search engine. need to get items posted/work today. ugh! PLEASE fix this problem. Thank you!

    healthcoachkim.com

    • Or Wix Team

      Replied by Or Yesterday

      Hello,

       

      Thank you for contacting us.

      Your site is alive and well. However, please know that you're currently logged in with a Wix account that is different from the one associated with the site in question. Please make sure to log in to your Wix account with the relevant credentials.

       

      Let us know if there is anything else we can help you with.

      Kind regards, Or - Wix Support Team.
  • sabrinajovic

    Replied by sabrinajovic Yesterday

    hi 

    im a moron and i accidentally deleted  the site that you just restored. could you please restore sjovic.wix.com/sabrinajovic

     

     

     

    • Eileen Wix Team

      Replied by Eileen Yesterday

      Hi

      I have restored the site, please check under 'my sites'- in order to view the live site you would need to save and publish again.

      Eileen, Wix Team.
  • sabrinajovic

    Replied by sabrinajovic 2 days ago

    accidentally deleted sjovic.wix.com/sabrinajovic

    please restore if possible

    • Danna Wix Team

      Replied by Danna Yesterday

      Hi,

       

      I have restored the site per your request.

       

      Please have a look and let us know if you need any additional assistance!

       

      Danna- Wix Team
  • lariak

    Replied by lariak 2 days ago

    Please try to restore RLTrain

    • lariak

      Replied by lariak 2 days ago

      I accidentally deleted and would like to continue edits.thanks for your help!!

    • aaron Wix Team

      Replied by aaron 2 days ago

      Hi

       

      I have checked your account and the site RLTrain hasn't been deleted - it was already active.

       

      Feel free to contact us for any further assistance.

       

      Aaron

      Wix support

    • lariak

      Replied by lariak 2 days ago

      is it possible to see the title of the one i deleted? there were 3 active and now I have just 2 it was just moments ago thanks!

    • Eileen Wix Team

      Replied by Eileen 2 days ago

      Hey lariak

      There are 3 deleted sites in the account:

      personal-train1, rlt-training and trainer-2

      Let us know if you'd like us to try and restore any of those.

      Eileen, Wix Team.
    • lariak

      Replied by lariak Yesterday

      Good Morning,

      Thanks so much to you for checking and trying to help

      I sadly never should have named everything so similar!

      I believe I was working on rlt-training

      If you see that it is mostly black an white and the bio is filled in, thats it!
      If not, may I ask you to please try to restore all 3 so that I can figure out my error.

      Thank you so much for the time on this!!

    • Or Wix Team

      Replied by Or Yesterday

      Hi,

       

      I've restored all of your deleted sites. Please go through them and keep the ones you need.

       

      If there is anything else you need help with, please let us know.

      Kind regards, Or - Wix Support Team.
    • lariak

      Replied by lariak Yesterday

      Thank you!!!!

    • Or Wix Team

      Replied by Or Yesterday

      You're welcome. Please don't hesitate to contact us in the future for assistance.

       

      Kind regards, Or - Wix Support Team.
  • enticingcake

    Replied by enticingcake 2 days ago

    Accidentally deleted our mobile flash site, where do I click to create a new one??

    • shayb7 Wix Team

      Replied by shayb7 2 days ago

      Hi,

       

      Unfortunately we cannot restore your mobile site and it is also not possible to create a new mobile site using the old mobile Editor as this option is no longer available.

       

      If you wish to create a site which is mobile compatible, you will need to rebuild your site using the HTML Editor.

       

      Wix HTML sites are, by default, mobile friendly and the HTML Mobile Editor automatically creates a mobile optimized version of your site from the contents of your desktop HTML site. You will have full control over your mobile content and display from within the HTML Mobile Editor, including the ability to hide and modify content within your mobile site.

       

      To begin creating your HTML site, click here.

       

      I apologize for the inconvenience. If you need any further assistance, please let us know.

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