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Stats 437,863 topics posted 7,113 include Best Reply by Wix Team
By Wix KnowledgeBase March 13, 2012
Locked by moderator
Main Category : My Sites
Sub Category : Site Management
Ticket # : 855038866
Ticket Status : Closed - best reply
Replies(52 replies total)
Replied by i04253 July 30, 2014
As many other users, I need to transfer a premium account to a new account. I understand this is not possible at the moment.
Now, if I cancel my current premium account to transfer it having 8 months left, will I get a refund for the remaining subscription time?
Replied by percussivesolutions July 20, 2014
I am currently working on a new template for my Website and I'd like to transfer the premium from my currently active site to my new template (I plan to shut down the current one and make the new template my active one)
is there any way that I am able to do this? there doesn't seem to be any existing forum regarding this situation that I've been able to find.
Replied by caseyskis July 13, 2014
I have a Wix .com flash running for several years, e.g. mightyfraserbigband.com
I accepted Wix offer and set up a HTML site, e.g. http://caseyskis.wix.com/mightyfraserhtml
I wish to make the HTML my primary site.
Please advise how to accomplish this feat.
Replied by unsung01 July 8, 2014
Hello wix team!
I created a premium site for a client and he would like control over it is there a was we can transfer every thing to him without all the hassle of him having to buy everything again?
Replied by rani966 June 27, 2014
Hi Wix Team, I'd like to ask you a question that is really urgent and important for my client :)
My Client want me to make an ecommerce website for her and using an ecommerce plan (a yearly plan). I think that I would make a new account for her and making an ecommerce website, and then I'll use my credit card to make her site into premium site. She will choose a yearly plan and Wix will charge me for 1 year from my credit card, right? I just will maintenance her site only for 3 months, and after that she will do it by herself. Can I take my information billing after her site being a premium? so the second year, wix wont charge my credit card because I have taken it in the third mont. Is it possible?
thank you :)
Replied by ct4708 June 23, 2014
Hey there -- as Massageandyoga mentioned, we duplicated our site and are looking to move our domain from our current "premium" website to the duplicated site. Any help here? Thanks!
Replied by jessewalker1106 May 18, 2014Upgrades while transferring site...
I upgraded a site on my main account, but then I transferred it to a new account (within the same hour) that I created because there will be multiple people working on it. However, it is not showing up with the upgrade on the new site. How do I fix this?
Replied by lisaemilie90 May 8, 2014Transfer upgrade to different user
Im having some problems understanding how to transfer my upgrade to another account.
I tried looking into packages and then transfer, but I get the message that I need at least two to be able to transfer it? The account that I want to transfer it to is connected to another email and username, so it docent show up under packages. So how do I go about getting the upgrade that I have connected to this user I'm on now, to the other one?
Replied by guyhela April 22, 2014
Hi, I transfered a site herevleet.org.il to other user.
This is premium account, linked to domain www.herevleet.org.il.
The site was transffered to the other user, but on his account it shows as regular account (not premium, not linked to the specific domain).
my questions are as following:
1. can the second user (email: email@example.com) update the site linked to domain www.herevleet.org.il ?
2. Can I transfer the premium package to the second user (email: firstname.lastname@example.org) ?
3. What does site transfer mean - now two users can update the web site ?
4. There is a text box on the mobile site version that we do not want to show.
We do not see it on editor so we can not delete or hide it.
I am not HTML pro so I do not how to hide something that I can not see on the editor.
Please help hide the following text box :
Site: www.herevleet.org.il. -for mobile phones-
Page: local business
text box to hide on mobile version:
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