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wix Wix Team

From the My Contacts section of your Wix account you can manage and organize your site contacts as well as approve or block site members.

 

To manage your contacts: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > select the My Contacts tab.

From here you can add or import contacts, approve site member requests and more!

 

For more information about how to manage your contacts, click here.

Replies(38 replies total)

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  • enquireme

    Replied by enquireme 3 days ago

    Help Please!

    I have added the subscriber for on my website so people can subscriber by adding name and email.... I should have by now about 50 on my list but they are not being shown in my contact subscriber list. Any reason?

    ----So, seem my contact box is not working????

     

     

     

     

    • Or Y Wix Team

      Replied by Or Y 3 days ago

      Hello,

      Any user that contacts you via the contact form, subscribe form, Mailchimp etc. is automatically added to your contact list.

      I sent you a test message from test@test.com and was not added to your contacts.

       

      Note that you are using the app POWr contact form, that is not directly linked to you account's contacts. Please use one of the alternatives above.

      All the best, Or
  • austinmarketing9

    Replied by austinmarketing9 August 13, 2014

    Is it possible to make Contacts into Members manually, or add members any other way without them having to go through the process of registration and approval without notifications?

    I will need to add several hundred members soon and would really like to just import contacts and mass apply a label ("member"). 

    • Dean Wix Team

      Replied by Dean August 13, 2014

      Hi,

       

      Unfortunately this isn't possible at the moment.

       

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.
       

      Feel free to add your feature request to our Wish List by posting here.


      To read about our feature updates, please click here.

      All the best, Dean - Wix Team
  • atfest

    Replied by atfest August 12, 2014

    Hi there, please could you tell me how to have any new memberships wait until approval before they can log in? at the moment anyone can enter an email address and a password and immediately be approved without my knowledge. How do I change this? I want to approve before letting people view the area.

    Thanks

     

    • dinamiso Wix Team

      Replied by dinamiso August 12, 2014

      Hi,

       

      When you add a Member Login button to your site, any visitor will be able to sign up and automatically have access to your Members Only pages. However you can choose to manually approve Site Members so that you can control who has access.
       

      To require manual approval for Site Members: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > select the My Contacts tab > on the left, hover over Site Members and click the Settings wheel > choose Approval per individual.

       

      ​Once a visitor has requested to be a site member, you will see a (1) next to Requests on your My Contacts page. 

      To approve a requests: Click Requests > check the box next to the visitor's email address > click the Approve button.


      Note: Approving site members does not automatically notify them. Be sure to send your new site members an email to let them know that they've been approved!

       

      You can find more information here.

       

       

      Dina-Wix Team.

  • libe23w

    Replied by libe23w July 29, 2014

    I'm trying to import contacts from .csv file but its just not working. Have contacts in an excel spreadsheet and saved it as a.csv. Help please. The file says it imports but then there are no contacts in the group & no new contacts in all contacts. 

    • Nikolai Wix Team

      Replied by Nikolai July 29, 2014

      Hi libe23w,

       

      Thank you for contacting us.

       

      We currently only support Google and Outlook CSV formats. If you are having trouble importing your contacts file, you can first import the file to Gmail, which is more lenient on the file format, and then import the contacts to your Wix account by selecting Gmail as your contact source.

       

      You can find more information in the Best reply here.

       

      Please contact us if you require any further assistance.

      Nikolai, Wix team
  • rhodnius

    Replied by rhodnius July 21, 2014

    Hi there!,

    I want to get notified each time a new contact registers to be a member, so then i can go into my wix account and approve it, is there a way to get an email notification or something similar?

     

    Thanks!

    • Jonathan Wix Team

      Replied by Jonathan July 22, 2014

      You do get an email notification when a visitor has asked to become a site member and is pending your approval. Be sure to check your account's registered email address and be sure to check the spam folder too if you have not received emails, they may be automatically set under a spam folder.

  • jacubias

    Replied by jacubias July 14, 2014

    Hello, I would like to know if I can send emails using Shout Outs to specific groups or labels. I tried to make a label and send it to the contacts in that specific label by typing the label's name on the "add recipients" part, but it doesn't seem to work. is there any way that I can do it??? thank you

    • Rony Wix Team

      Replied by Rony July 15, 2014

      Hi, 

       

      Unfortunately this isn't possible at the moment.

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.
       

      Feel free to add your feature request to our Shout Out Wish List by posting here.


      To read about our feature updates, please click here.

      Rony WixTeam
  • li4938

    Replied by li4938 July 14, 2014

    Hi,

    Is there any way someone can sign up to an email list for Shout Outs on the site, without me having to import/add them manually? Like signing up to a newsletter? I know they can receive the Shout Outs, it just doesn't seem clear that they can choose to do so. 

    • Or Y Wix Team

      Replied by Or Y July 14, 2014

      Hello,

       

      You can use MailChimp and add it to your site via the Wix App Market to have people subscribing to your site. Also, any person who sends you messages via the Contact Form is automatically added to your contact list.

       

      For more information about ShoutOut, click here.

      All the best, Or
  • littlecloudbums

    Replied by littlecloudbums July 10, 2014

    Hi Guys

    Can someone help me out here, I"ve had a new site built with  WIX and wanted to transfer my customer contacts from my old Wix premium account to my new one.  

    Are you able to do this for me or tell me how to do it.

    www.littlecloudbums.com

     

    Thanks

    kindest regards

    Tracy

    • Yann Wix Team

      Replied by Yann July 10, 2014

      Hi littlecloudbums,

       

      Yes, you can do it!

      You need to log in to your previous Wix account and export your contacts to a CSV Google File by following these instructions.

      Once it is done, you can login to your new Wix account and Import all your contacts by fllowing these instructions.

       

      Best,

       

       

       

       

      Pensez à vous abonner à notre chaîne Youtube pour visionner tous nos tutoriels : https://www.youtube.com/channel/UCy7ONifkKb8_cWLWgjub7Mg
  • pulsedesigner

    Replied by pulsedesigner July 5, 2014

    Hi,

    I want to include a form that people can subscribe to the site and receive emails. Once they have signed up I need to be able to export all of the email addresses together so I can use them to send out bulk promo emails. I'm expecting there to be up to 500+ subscriptions so cutting and pasting each email address individually is not going to work - it has to be easier than this. Can you please advise how I can achieve this. I'm sure that this feature would be important to a lot of people. Look forward to your answer.

    Thanks

    • Or Y Wix Team

      Replied by Or Y July 6, 2014

      Hello,

       

      You can use ShoutOut, an exciting, new Wix app that allows you to send beautiful newsletters and messages to your contacts.

       

      To export your Contact list, click here.

      All the best, Or
  • tradedpolicy

    Replied by tradedpolicy June 25, 2014

    Is there a way to export the contacts list into excel? For example, if a CEO is requesting to see a list of Current site members. Do I have to copy and paste each contact one by one?

    tracy

     

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