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wix Wix Team

You get up to 500MB of storage and up to 500MB bandwidth with the free version!

 

If you upgrade to a premium plan, you will receive more, depending on the plan. To read about the available plans and what each offers, please click here.

Replies(38 replies total)

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  • abhigya123

    Replied by abhigya123 July 8, 2014

    I just bought a premium eCommerce yearly plan. How much bandwidth and storage do I have with my account? 

    • Ira Bel Wix Team

      Replied by Ira Bel July 8, 2014

      Hello,

       

      You have 10GB of bandwidth and 20GB of storage with this plan.

       

      Please feel free to contact us in case you need further assistance. 

    • abhigya123

      Replied by abhigya123 July 9, 2014

      Any chance I can increase it if I need more? This is the most premium plan I could buy and I feel that I'd need more bandwidth..

    • Barrios Wix Team

      Replied by Barrios July 9, 2014

      Hi,

       

      There's no need to worry about exceeding the allowed bandwidth. We will warn you if you are getting close to this limit. There are no consequences prior to the first warning.

       

      In the future, we intend to add a counter which will enable users to check their bandwidth usage for themselves. We will notify our users once it's ready for use.

       

      Feel free to contact us should you have any further questions

       

      Many thanks, Barrios
    • abhigya123

      Replied by abhigya123 July 9, 2014

      Hi,

      Getting a warning is fine but I almost certainly feel that after a few months I'll easily be exceeding the bandwidth. What happens in that case? Do I have to pay extra or can my account be upgraded to an unlimited bandwidth when needed for some extra cost? I've already paid $196 for an yearly e-commerce plan but I'm worried about my site's bandwidth since I'll be hosting thousands of videos and downloadable files.

    • Eyal Wix Team

      Replied by Eyal July 9, 2014

      Hi abhigya123,

       

      Firstly, you don't need to worry about your bandwidth because your videos aren't hosted with Wix. Also, as noted by Barrios, it is very rare for a user to exceed the allowed limit. Secondly, yes, you can simply upgrade your site when you will need the additional space or bandwidth. The upgrade will be applicable from the day of your original premium plans cycle has ended. 

       

      If you have any other questions, please let us know!

      Thank you,

      Eyal, Wix Customer Support Team
  • ferkoport

    Replied by ferkoport June 6, 2014

    Hi, 

    i made my website and i would like to choose the combo option.. There is gonna be video links to the youtube and some informations about my freelance company. My question is about the bandwith. What's the 2 GB mean? is that the speed of my site or what? Is the enought to watch youtube videos from my site? 

    Many thanks!!

    • Yotam Wix Team

      Replied by Yotam June 6, 2014

      Hi,

      A site’s bandwidth determines how much data your visitors can view overtime, as well as having an effect on the speed at which the site is viewed by your visitors.

      Free Wix websites have 500MB of bandwidth per month.
      Combo premium plans get 2GB of bandwidth, eCommerce premium plans 10GB and Unlimited premium plans enjoy unlimited bandwidth!

       

       Please don't hesitate to contact us for more information

      Yotam Wix Team
  • mark-and-sun

    Replied by mark-and-sun May 11, 2014

    how much is your hosting service

     

    • Or Wix Team

      Replied by Or May 11, 2014

      You can find all the premium plans with detailed features & prices here.

      All the best, Or - Wix support team.
  • marycyann

    Replied by marycyann April 27, 2014

    Can I buy more storage for my Wix Site? Like 10GB

    • Tal Wix Team

      Replied by Tal April 27, 2014

      Hi,

       

      In order to get more storage, you should purchase one of these Premium plans:

      Unlimited Plan ($15.95/month):
      This plan includes connecting your domain and removing the Wix ads from your site. You can store up to 10GB with unlimited bandwidth.
      We have a special sale going: 
       


      eCommerce Plan ($19.90/month):
      This plan includes connecting your domain, removing the Wix ads from your site and using the eCommerce feature. You can store up to 20GB with 10GB bandwidth.
       

      You can find all the information regarding the premium plans here.

       

      Have a great day,

       

      Tal, Wix Team
  • i94831

    Replied by i94831 April 1, 2014

    Hi,

    I'm just trying to sort out what package I get for our website. I was just wondering what the charges are when you go over the storage and bandwidth limits?

     

    Also if you are going over are you allowed to upgrade your package by paying an upgrade fee and what that fee is?

     

    Many thanks,

     

    Will

    • Yotam Wix Team

      Replied by Yotam April 1, 2014

      Hi Will,

      We will warn you if you are getting close to the storage and bandwidth limitations.
      We plan to incorporate a counter.

      We do not charge you for reaching your storage limit.

      You will simply not be able to upload any more media to your media gallery.

       

      Please note that if you need unlimited bandwidth, you can upgrade to the Unlimited package.

       

      You can find more information about our packages here .

      Yotam Wix Team
  • arianavenegas

    Replied by arianavenegas March 15, 2014

    Hey- I am a student and I want to set up a blog asking people about their stories and how their changed after Superstorm Sandy hit their area. I wanted to know if this will be absolutely 100% free with no catches or strings attached. My parents will be very mad if they get a bill telling them that they have to pay for my actions of making a website. So, is it free?

    • Alina Wix Team

      Replied by Alina March 15, 2014

      Hey, 

      The Wix design platform is totally free for any user.

      We do have a premium offer for a small fee that enables our users to get more storage and bandwidth if they need it, the option to remove the Wix tags, and the option to connect their Wix design to their own domain name.

      You can find out more about it here .
       

      If you don’t need any of these options then you can use it for free as much as you like. Browse through our templates on the "Templates" page of wix.com and choose any template that you like!


      ​Please let us know should you require any further assistance. 

      Thanks, 

      Alina, Wix Support Team
  • d43184

    Replied by d43184 January 20, 2014

    I have combo package on Wix and now I find, that docs limit is 10 MB. Is there a way to increase this unhappy limit?

    Thanks Dan

  • stevenjohnbutler

    Replied by stevenjohnbutler January 10, 2014

    HI - I need unlimited bandwidth for an ecommerce site - i am happy to pay significantly more for this but need to know how i can increase this to unlimited from 10GB.


    Thanks,
    Steve

    • Eyal Wix Team

      Replied by Eyal January 10, 2014

      Hey Steve,

       

      Unfortunately we do not offer such package at the moment. You can click here to see what we offer with each of our premium packages. 

       

      If you have any other questions, please let us know!

      Thank you,

      Eyal, Wix Customer Support Team
  • yuscwork

    Replied by yuscwork January 3, 2014

    any else for the limitation of a free account ? 

    is it 500mb per month ??? 

    How will you count a month ? from 1st to 31st ??

    • Gat Wix Team

      Replied by Gat January 4, 2014

      Hi,

      The bandwidth is 500MB per month, and it is being counted from the beginning to the end of the month (some months have less then 31 days).

      Storage is 500MB per free site.

       

      Please don't hesitate to contact us for any further assistance.

      Gat Wix Team.
  • anhil2

    Replied by anhil2 December 15, 2013

    If I create a second website under my free account does the second site get a separate 500Mb storage/bandwith limit making a total limit of 1000Mbs or would both site be limited to a total of 500Mb

     

    • Jonathan Wix Team

      Replied by Jonathan December 15, 2013

      A separate website has separate bandwidth and storage, yes.

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