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wix Wix Team

If you'd like us to restore a deleted site for you, please post the name of the site in this thread and a Wix team member will restore it, if possible.
 

Please note that there is no limitation to how many sites a user can have on his account so if you aren't sure if you would like to delete it, you can simply keep it.

Replies(395 replies total)

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  • jenise2

    Replied by jenise2 17 hours ago

    http;//jenise2.wix.com/kula, i would like to change the web page design. 

    • Ella Wix Team

      Replied by Ella 3 hours ago

      Hi,

      Thanks for contacting us.

      Unfortunately, once you've built a site, you cannot change its template.

      However, you can always make changes manually through the editor!

      Should you require any assistance, please let us know which one of your sites you are referring to.

      Don't hesitate to contact us at any time,

      Ella

  • solidrockenterpris

    Replied by solidrockenterpris Yesterday

    solidrockenterpriseupc.wix.com/upci

    • Janet - Wix Billing Team Wix Team

      Replied by Janet - Wix Billing Team Yesterday

      Hi solidrockenterpris,

      The site has been restored per your request.

      Please let us know if you need any further assistance.

  • changeitplease

    Replied by changeitplease Yesterday

    http://wepay4books.wix.com/wepay4books

    • changeitplease

      Replied by changeitplease Yesterday

      Could you restore my account as well as the website? I deleted my account not the website, if you could restore my account associated with the website above, shouldn't this work?

    • nikolaib1 Wix Team

      Replied by nikolaib1 Yesterday

      Hi,

       

      We can transfer the old Wix site http://wepay4books.wix.com/wepay4books to the new account you have created. After the transfer you can access the Wix site, modify it and then Publish it.

       

      Please inform us what you would like us to do.

       

      Waiting for your reply.

      Nikolai, Wix team
  • staronesystems

    Replied by staronesystems Yesterday

    Please restore Staronesystems site. It was deleted

    • shayb7 Wix Team

      Replied by shayb7 Yesterday

      Hi,

       

      I can see that your Wix site 'staronesystems' is active and there are no deleted sites under your account. You will be able to find your 'staronesystems' Wix site under the My Account section in your Wix account.

       

      If you need any further assistance, please let us know.

  • checkraise7772

    Replied by checkraise7772 2 days ago

    Are you able to restore my deleted account?

    my website was http://wepay4books.wix.com/wepay4books

  • gooser2

    Replied by gooser2 3 days ago

    Hi, I have been making changes to my site http://www.iconprodj.com/#!home/mainPage but have have not published the changes yet. I have decided I want to keep the site the way it is but have already saved my changes. Can you restore my site to what it is in the link and not what I have changed it to?

    • Rony Wix Team

      Replied by Rony 2 days ago

      Hi,

      Thank you for choosing Wix!

      I'm sorry to hear you are experiencing difficulties. 

       

      Please note that you can restore a prior version of your Wix site from your Site History.

       

      To restore a prior version: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > on the right, under Handy Shortcuts, click Site History.

       

      Here you can see an overview of all edits and changes that you have made to your saved and published site. This will make it easy for you to view, flag or restore to a prior version of your website at any time!

       

      It's a good idea to flag and rename versions so that you can find them easily.

       

      Note: The following components will not be affected when you restore a previous version of your site: Online Store, Blog, List Builder, and Apps

       

      Note: You can also create a duplicate copy of your site.

      To create a duplicate copy: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > on the right, under Handy Shortcuts, click Show More > click Duplicate Site.
      For more information, click here.

       

       

      Hope this helps. For further assistance please don't hesitate to contact us again.

      Thanks, Rony Customer Solutions
  • isbdrama

    Replied by isbdrama 4 days ago

    Restore deleted site

    Hi, is there any way (please!) that you can restore the site isbdrama.wix.com/isbdrama?

    it was completed and ready to go.

    I've started creating a new site to replace the one that was deleted...but it would be wonderful if the previous version could be restored.

    Thank you!

     

    • Tal Wix Team

      Replied by Tal 4 days ago

      Hi isbdrama,

       

      Thank you for contacting Wix support team.

      I've restored your deleted sites.

      To change your site name: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > on the right, under Handy Shortcuts, click Show More > click Rename.

       

      Please don't hesitate to contact us for any further assistance,

      Tal, Wix Team
    • isbdrama

      Replied by isbdrama 4 days ago

      THANK YOU TAL!!

      A massive thank you!

      phew!

       

       

    • Eyal Wix Team

      Replied by Eyal 4 days ago

      We are glad that we were able to help! :) 

       

      Shall you need further assistance, please don't hesitate to contact us again!

      Cheers,

      Eyal, Wix Customer Support Team
  • 42technologyinc

    Replied by 42technologyinc 4 days ago

    sonderapp.wix.com/sonder needs to be restored   i clicked the wrong site to delete this morning. from what i read I'm supposed to post the name of the site to restore here 

    • Ira Bel Wix Team

      Replied by Ira Bel 4 days ago

      Hello,

       

      This site was restored.

       

      Please feel free to contact us in case you need further assistance. 

  • stancns

    Replied by stancns 5 days ago

    please i need my deleted site restored

    site name-www.meli-aandc.com

    • Dean Wix Team

      Replied by Dean 5 days ago

      Hi,

       

      I can see the premium upgrade you were using so far in order to connect your domain www.meli-aandc.com to your site, has expired.

       

      To reconnect the domain and have the site live again please repurchase the premium upgrade.

       

      You can easily repurchase a plan after it's been expired. Simply upgrade your site again to the desired plan.

       

      To upgrade your site: Sign in to your Wix account > click My Sites > next to the relevant site, click Upgrade.

       
      If you are having trouble repurchasing a plan after cancellation, please unassign the site from your plan and try to upgrade again.
      To unassign a site: From the top menu, hover over Subscriptions > click Premium Plans > under the relevant plan, click Unassign.
       
      Note: Wix will never remove or destroy your site. If your premium plan was canceled, your site will return to the free version which includes the Wix ads and the free Wix URL (username.wix.com/sitename). You will still have full control over editing your site.

       

      Let us know if you need additional assistance.

      All the best, Dean - Wix Team
  • sshabazz44

    Replied by sshabazz44 5 days ago

    May you please restore http://rockthathair0.wix.com/rockthathair
    it was not deleted, but it can't be seen on the "My Sites" tab.

    • Leah Wix Team

      Replied by Leah 5 days ago

      Hello,

       

      Please be sure to login with the correct @gmail.com email, and let us know if the error continues.

      Sincerely, Leah Wix Team

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