Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
wix Wix Team

If you'd like us to restore a deleted site for you, please post the name of the site in this thread and a Wix team member will restore it, if possible.
 

Please note that there is no limitation to how many sites a user can have on his account so if you aren't sure if you would like to delete it, you can simply keep it.

Replies(404 replies total)

Show my replies first
  • craigbeck3

    Replied by craigbeck3 11 hours ago

    Can you please restore my site - I'm actually unsure as to why it has gone.

     

    www.skybabysiren.com

    Thank you

  • icebuksss

    Replied by icebuksss 17 hours ago

    Could you kindly restore my site please thanks

    www.krsinteriors.com

  • icebuksss

    Replied by icebuksss 17 hours ago

    I would like to recover my site that I just deleted by mistake

    www.krsinteriors.com

     

    • Eyal Wix Team

      Replied by Eyal 17 hours ago

      Hi icebuksss,

       

      As per your request I've restored your site for you. 

       

      If there is anything else we can do for you, please let us know!

      Thank you,

      Eyal, Wix Customer Support Team
  • midohassoun

    Replied by midohassoun Yesterday

    hi there, please restore my site, ayrentertainment, I am unable to remember the actual domain with the wix.com at the end, thanks

    • Eyal Wix Team

      Replied by Eyal Yesterday

      Hi midohassoun,

       

      As per your request, I've restored your site. 

       

      If there is anything else we can do for you, please don't hesitate to contact us. 

      Cheers,

      Eyal, Wix Customer Support Team
  • vnv134

    Replied by vnv134 Yesterday

    Hi, Would you please recover my 2 sites that have been accidentally deleted, the 2 site are: 

    - unvr2  - www.unvr.net

    - hoang-ha-2 - www.hoang-ha.us

    I'm really appreciated for your help on this matter

    and should you have any questions, please let me know

    Thank you very much

    Vinh Nhan

    Email: vnv@telus.net

    • Eyal Wix Team

      Replied by Eyal Yesterday

      Hi Vinh, 

       

      Thank you for contacting us.Unfortunately we weren't able to restore your site hoang-ha-2, however the site unvr2 is still in your account as it hasn't been deleted. 

       

      Please note that there is no limitation to how many sites a user can have on his account so if you aren't sure if you would like to delete it, you can simply keep it.

       

      We are sorry for the inconvenience and if you require further assistance, please let us know!

      Thank you,

      Eyal, Wix Customer Support Team
  • superkathyc

    Replied by superkathyc 2 days ago

    Hi, 

     

    Please restore http://superkathyc.wix.com/kathy-currey-spca.

     

    Many thanks.

     

     

    • Danna Wix Team

      Replied by Danna 2 days ago

      Hi,

       

      Your site had been restored per your request.

       

      Please have a look and let us know if you need more help!

       

      Danna- Wix Team
  • rhodster02

    Replied by rhodster02 2 days ago

    please restore http://gerttheflirt.wix.com/001.  Thank you.

    • Danna Wix Team

      Replied by Danna 2 days ago

      Hi!

       

      Your site '001' is active under a different account than the one you are writing us from.

       

      Please logging using gerttheflirt@live.com to access the site.

       

      Let us know if you need more help!

       

      Danna- Wix Team
  • rickstaehler

    Replied by rickstaehler 3 days ago

    Please try to restore my deleted site....http://rickstaehler.wix.com/supergoose

    Thank you,

    Rick Staehler

    • Ella Wix Team

      Replied by Ella 3 days ago

      Hi Rick,

      As there is currently another site on your account with that same name, we cannot restore your site.

      Please change the current supergoose site's name to a different name, so we can restore your site.

      To change your site name: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > on the right, under Handy Shortcuts, click Show More > click Rename.

      Let us know once it's done, so we can restore your site.

      Awaiting your reply,

      Ella

  • ste901

    Replied by ste901 3 days ago

    Hi Guys,

    I have deleted a non-published site in error could you possibly restore the site to my account, many thanks!

    The deleted site I believe was named Distinct Vision.

    Thank you again

    Steve

    • amitn6 Wix Team

      Replied by amitn6 3 days ago

      Hello Steve,

      Thank you for contacting Wix support. I have restored your site Distinct-Vision. You can now access it through My Sites.

      Please feel free to contact us should you require any further assistance.

      Kind regards, Amit
  • jenise2

    Replied by jenise2 4 days ago

    http;//jenise2.wix.com/kula, i would like to change the web page design. 

    • Ella Wix Team

      Replied by Ella 4 days ago

      Hi,

      Thanks for contacting us.

      Unfortunately, once you've built a site, you cannot change its template.

      However, you can always make changes manually through the editor!

      Should you require any assistance, please let us know which one of your sites you are referring to.

      Don't hesitate to contact us at any time,

      Ella

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply