Wix Answers

Do not post confidential info such as passwords or financial information.
Post Question
wix Wix Team

You can easily transfer a Wix site from one account to another. This process will create a copy in the second account.

To transfer a site: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > on the right, under Handy Shortcuts, click Show More > click Transfer Site > fill in the information in the pop-up windows that follow.


The owner of the account receiving the site will receive an email from which they can confirm the transfer.


Note: You can also transfer a domain, purchased from Wix, to another Wix account. Click here for information. However, please note that it is not possible to transfer a premium plan from one Wix account to another. Therefore if you transfer your domain to another account, the second account will need to upgrade to a premium plan to be able to use that domain. Check out our premium upgrade options here.

For further instructions on transferring a site, click here or watch the video below:

Replies(239 replies total)

Show my replies first
  • chicmetalshannalav

    Replied by chicmetalshannalav 5 hours ago

    I started building my site and then decided to duplicate it while experimenting with the layout. This way if I didn't like my changes, I could go back to the original. The domain is linked to the original. How can I make my duplicate site, the primary site linked to the domain? It seems like I may lose some things by switching my domain. And I see where I can transfer the site to another account but they are both under the same account (mine). I believe that I will lose my file of uploaded images this way as well. Can you help me? Thanks!   --Shanna

    • shayb7 Wix Team

      Replied by shayb7 3 hours ago

      Hi Shanna,


      To use your domain with your new Wix site, simply transfer your premium plan from the old site to the new site. Once the plan is transferred, assign your domain to your new premium Wix site. 


      For instructions on how to transfer your premium plan from one Wix site to another under the same Wix account, click here.

      For instructions on how to assign a domain to a premium Wix site, click here.


      If you need any further assistance, please let us know.

    • chicmetalshannalav

      Replied by chicmetalshannalav 3 hours ago

      Thank you!

  • rasheens

    Replied by rasheens Yesterday

    i created a new site i have a site i created with you guys already with a premium account I just want to switch my site to the new one I created.

    • Rapido Wix Team

      Replied by Rapido Yesterday


      You can transfer your premium plan from one site to another located within the same account.

      To transfer your Premium status to another site:

      1. Sign into Wix.com.
      2. Click Subscriptions
      3. Under Subscriptions, click Premium Plans.
      4. Under your Premium site, click Transfer.
      5. From the Transfer window that opens, mark the radio dial below the site that you would like to transfer to and click OK.

      Your premium plan is transferred from one site to another.

      Note: The upgrade features will be removed immediately from the previous Wix site you just 'transferred' the upgrade from.
      For further information regarding the Premium options click here.

      Note: Please remember to change all information under 'Settings' in the editor such as SEO information.
      You can change your domain in the domain manager. Click on Subscriptions > Domains.

      For more information click here .

  • peter4903

    Replied by peter4903 July 14, 2014

    I've transferred a site that I designed within my account to my clients account. Can I delete the site from my account without affecting the site (copy) that sits within my clients account? If I delete the site from my account will the linked images be deleted? Do I need the images to be transferred and r-uploaded to me client's account or can they live within my account?

    Basically I have designed the site and now want to hand over everything to my client's account so that they can manage everything including contacts etc... - Can you let me know how to do this effectively without just directing me to the self help pages - I would love a direct answer within this forum.

    • Rapido Wix Team

      Replied by Rapido July 14, 2014



      Thank you for contacting Wix. 

      Yes, the site deleted will not affect the transferred copy. The images cannot be transferred from one account to the other. The images within the site remain but the folder cannot be moved. 

  • juanjohnson4

    Replied by juanjohnson4 July 13, 2014


    • Ira Bel Wix Team

      Replied by Ira Bel July 13, 2014



      Removing Wix ads is a premium feature. To remove Wix ads from your site, you will need to upgrade to one of our premium plans that include this feature - the Combo Plan, the Unlimited Plan, theeCommerce Plan or the VIP Plan.

      For more information and to purchase one of these plans, click here.

  • juanjohnson4

    Replied by juanjohnson4 July 13, 2014

    If I transfer a site to another WIX user. will the site, still have the ADS posted on the site?

    • Anat Wix Team

      Replied by Anat July 13, 2014



      Thank you for contacting Wix support.

      Please let us know which ads you are referring to.


      Thanks and we await your reply

      Anat - Wix Team
  • arniesbar

    Replied by arniesbar July 7, 2014

    Can i transfer a website to another user?

    Hi. I am looking to setup a few websites for friends businesses. I would like to purchase the domain name and hosting package myself through your Wix site and once completed be able to give my friends their own login details for them to update their own websites. Is this possible? Thanks...

    • Ben Wix Team

      Replied by Ben July 7, 2014

      Please note that I have merged your post to the main thread regarding this subject. Please see the best reply above, and let us know if you require any further assistance.


      As mentioned above, please note that it is not possible to transfer a premium plan from one Wix account to another. 

  • sundancesales89

    Replied by sundancesales89 June 26, 2014

    assuming control of a WIX website owned by someone else

    A customer of ours in the UK can no longer conduct business and has given us the go ahead to take over his WIX website based in the UK.    With his permission, how can we take over the website so we can handle sales and shipping of the product he set the website up for?  

    • WixKing Wix Team

      Replied by WixKing June 27, 2014



      you can easily transfer a Wix website from one account to another account by following steps listed above.


      Feel free to ask more questions if you have further inquiries.


      Thank you!



    • sundancesales89

      Replied by sundancesales89 June 27, 2014

      Problem is we dont have a WIX account.  We use a different web host.  So how do we solve this?  

    • Dean Wix Team

      Replied by Dean June 28, 2014



      You will have to use an account with Wix in order to manage the site.


      The Wix design platform is totally free for any user.

      We do have a premium offer for a small fee that enables our users to get more storage and bandwidth if they need it, the option to remove the Wix tags, and the option to connect their Wix design to their own domain name.

      You can find out more about it here .

      For the Wix Premium Learning Center, click here.


      If you don’t need any of these options then you can use it for free as much as you like.



      All the best, Dean - Wix Team
  • steph498

    Replied by steph498 June 24, 2014

    I started working on a website about 6 weeks ago and then stopped for a few weeks. Went back to login and for the life of me I cannot find the login information I thought I had saved. Is there any way for the Wix staff to search sites so I might find it and transfer it to this new account? I would give anything not to have to start over from scratch. Thanks!

    • Dima Wix Team

      Replied by Dima June 24, 2014



      I am sorry you are experiencing difficulties. I would like to help you locate your account. Please assist me by providing with as much of the following information as possible:

      1. Wix Username:
      2. Email Address used to register your Wix account:
      3. Wix URL (i.e. http://www.wix.com/username/site or username.wix.com/site):
      4. Domain Name attached to your account:

      Thanks and I await your reply.


      Dima -Wix support team-
  • je5205

    Replied by je5205 June 24, 2014

    I created a duplicate of a published site in order to work in the background on another version. Now that the duplicate site is complete. I would like to duplicate it or copy it back to the published premium site. How can I do that easily? 

    • Ritti Wix Team

      Replied by Ritti June 24, 2014


      Please refer to the best reply in order to attach the package and the domain to the new site.

      Best, Ritti
  • aar163

    Replied by aar163 June 21, 2014

    Transferring and duplicating sites

    I don't think that it's rocket science to want to duplicate an existing modified template to another site project or even another account. This is such an obvious need and save a ton of time from having to recreate something. 

    • Kosta Wix Team

      Replied by Kosta June 21, 2014



      Please note I have merged your question to the relevant thread. 

      Please refer the the best reply above for instructions on how to transfer a site from one Wix account to another. 

      Click here for a step-by-step instructions on how to duplicate your sites.  


      Let us know if you have any questions. 

      Kosta, Customer Solutions.

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply