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Avi Wix Team

The issue was fixed !
 
This topic has been locked. 
 
To post a new question, click Post New Topic from the top left of this page. 

Replies (128 replies total)

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  • Avi Wix Team

    Replied by Avi November 20, 2013

    The issue was fixed !
     
    This topic has been locked. 
     
    To post a new question, click Post New Topic from the top left of this page. 

  • krussel6

    Replied by krussel6 November 18, 2013

    Help!!!

    I am working on a project... Now I am getting this message:

    Cannot load resource:  
    http://static.wix.com/services/wix-dashboard-ng-static/1.351.0/dashboard1_1/js/lib/client-cache.js

    • Kika Wix Team

      Replied by Kika November 18, 2013

      Hi, 

      Please note that I had no problems with accessing your editor.

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.
       

      Please note that clearing your browser's cache will not resolve all issues.

      We also recommend you to try and use different browsers and see if there is any difference.

      Wix supports all major browsers (including IE, Firefox, Google Chrome and Safari), and all of those browsers support the ability to export favorites and bookmarks to the newly installed browser.

      To download the latest Google Chrome browser please click here
      To download the latest Firefox browser please click here
      To download the latest Safari browser please click here
      To download the latest Internet Explorer browser please click here
       
      Let us know if it helped,

       

  • lisaalvarez48

    Replied by lisaalvarez48 November 13, 2013

    I am getting a blank page when i log into my account, i cant edit any of my pages. I use chrome and have cleared browser, cookies and cache? I have a pc, and I have safari at home, nothing is working

    • Léa Wix Team

      Replied by Léa November 13, 2013

      Hi,

      Please make sure to update all your browsers to the most recent versions:

       

      To download the latest Google Chrome browser please click here
      To download the latest Firefox browser please click here
      To download the latest Safari browser (for Mac) please click here
      To download the latest Internet Explorer browser please click here

       

      Please keep us notified!

      Léa - L'Équipe Wix
  • blondegirlgonegreenj

    Replied by blondegirlgonegreenj November 12, 2013

    How do I get someone to call and help me?

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team November 13, 2013

      Wix phone support can be scheduled by clicking here. Please be sure you are logged in to your Wix account and be prepared to provide us with some details of your issue.

      Alon - Wix Team
  • heightone

    Replied by heightone November 5, 2013

    Its OK now.

    • Danna Wix Team

      Replied by Danna November 5, 2013

      Cheers :) Should you require any further assistance, please feel free to contact us again!

       

      Danna- Wix Team
  • aawcustomweddings

    Replied by aawcustomweddings November 5, 2013

    I can't find my page.. it was under my account and now it is not appearing!

    • Danna Wix Team

      Replied by Danna November 5, 2013

      Hi,

       

      Please provide us with your site's URL so we may locate its account and further assist you.

       

      Danna- Wix Team
  • ehcpartners

    Replied by ehcpartners November 5, 2013

    Hi. I can't load and create my page:

    http://hotelpartners.wix.com/as1

    re/

    http://editor.aus.wixpress.com/editor/8a95ef4b-11b6-46de-2df4-35898a69062e/8a95ef4b-11b6-46de-2df4-35898a69062e?requesterAppOpGuid=BED5DAAA-A8C0-45FB-8EEF-2D823671293D

     

    How can you help me?

    Regards

    neumann1@bon.cz

  • gftrcoach

    Replied by gftrcoach October 31, 2013

    Benny,

    Unless Comcast is somehow  piggybacking on AT&T, your answer makes no sense

     

    Gleb

    • Elia Wix Team

      Replied by Elia October 31, 2013

      Hi Gleb,

      If you're still experiencing this issue, please provide us with a detailed outline of the steps you have taken until this point, so we may replicate the process from our end in finding a solution.

      -Where do you see it on your site, i.e. what page?
      -What component in the editor is causing the problem (i.e. text box)?

      *Please include screen shots, or better yet, a screencast if possible.

      Thank you for your cooperation and we await your reply.

      Elia - Wix Support
  • i22388

    Replied by i22388 October 30, 2013

    I have developed a site and it says it's published but when I try to pull it up it says it's not published?

    • i22388

      Replied by i22388 October 30, 2013

      Iam using a macbook pro, safari

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team October 30, 2013

      please update your browser see if the problem repeats itself

      Alon - Wix Team
  • franciscotorresbaut0

    Replied by franciscotorresbaut0 October 30, 2013

    Ya pague desde hace una semana el pago anual! Y sigue sin funcionar mi sitio ! Que pasa?............

     

    • Paola Wix Team

      Replied by Paola October 30, 2013

      A cual pago te refieres?

      Este foro es para soporte en ingles, por favor escribe si tienes mas dudas AQUI>>

      En este caso, tu usuario tiene una cuenta gratuita:

      User name :

      franciscotorresbaut0

       

      A cual pago te refieres?

      Cual es la cuenta?

      Email?

      Usuario?

      Gracias! 

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