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wix Wix Team

Please follow these steps: Go to Wix.com -> My Account -> Click the blue "Manage and Edit Site" button next to the site you would like to delete -> On the right side of the page under "Site Actions", click "more" and click "Delete".

 

Please note: Deleting a site does not cancel/delete your account.

Replies (380 replies total)

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  • camusjl

    Replied by camusjl April 12, 2014

    Hi,

    I deleted my site, and you took down my media files, but when I google my name, the document still shows up. When you click it, it says page not found, but in the google search results, it still lists information I don't want up. How long will it take for it to not show up on google???

    • Barrios Wix Team

      Replied by Barrios April 13, 2014

      Hi,

       

      Just like it takes the search engines time to find a new website, it also takes some time for them to recognize the fact that a certain website is no longer there or that it has changed.

       

      For a changed/deleted site, It usually takes about a week or more to be recognized as such, and a couple of weeks more for its cached part to be erased as well. This is a search engine behavior that we are not able to control and it varies from one search engine to the next.

       

      Please note that the same goes with images on Google images.

       

      Note that you can submit a request directly to certain search engines using their Webmaster Tools, to expedite the removal process. 

       

      For Google Webmaster Tools click here.

      For Bing Webmaster Tools click here.

       

      *Please note that we are unable to provide support for these requests, as this is not related to Wix.

       

       

      We are here should you require further assistance.

  • camusjl

    Replied by camusjl April 12, 2014

    I deleted my site but the media files are still searchable through google, not cool, I need everything down, I have a stalker and my resume has my address, take down my media files asap!!

    • Danna Wix Team

      Replied by Danna April 12, 2014

      Hi,

       

      Please provide us with a link to the file you see on Google and we'll remove it from our servers.

       

      Danna- Wix Team
    • camusjl

      Replied by camusjl April 12, 2014

      http://media.wix.com/ugd/abd015_181062d0cdd0f3b5ab77e05a9cf1e684.docx?dn=Tyler+Boynton+OMFS+Resume.docx

       

      And if there are others, we need it down. Thank you.

    • AlonH Wix Team

      Replied by AlonH April 12, 2014

      Hi,

       

      The file has been deleted. 

      Please let us know if you need any further assistance.

       

      Best regards

  • jeroenverjans

    Replied by jeroenverjans April 10, 2014

    WIX TEAM!

    can you please delete my dj jeve site? not my dj kalix site but my dj jeve site?!

     

    Thank wix team! ;)

    • debora Wix Team

      Replied by debora April 10, 2014

      Hi,

       

      To delete your site, please follow these steps: Go to Wix.com -> My Account -> Click the blue "Manage and Edit Site" button next to the site you would like to delete -> On the right side of the page under "Site Actions", click "more" and click "Delete".

      Débora
    • jeroenverjans

      Replied by jeroenverjans April 10, 2014

      Thanks now i know how! :)

  • jimmywelinder

    Replied by jimmywelinder April 9, 2014

    Removing a domain: http://diabetesikronoberg.wix.com/diabetes-i-kronoberg

    Hallo Wix!

    I have an question to your office of department to let my page be lighted down. So to speak I want it to cease to exist. Can you please remove this page http://diabetesikronoberg.wix.com/diabetes-i-kronoberg because our organisation now possess another page side. 

    So please keep in contact with me when you have discarded this page from your sight. 

    Thank you in advance!

    Sincerly yours,

     

    Jimmy Welinder, the senior IT-responsible at DiabetesiKronoberg!

    PS! You can contact me at the following e-mail adress when the page is removed from your servers:

    jimmy.welinder77@gmail.com

    DS!

     

    file:///C:/diabetes.jpg

     

     

    • HIRO Wix Team

      Replied by HIRO April 9, 2014

      Hi Jimmy,
      Please follow the instructions on this thread and delete your site from your account.

      If you wish to delete site information from search engines, 
      please refer to: "Why do search engines still show a Wix site I deleted?"

      If you wish to completely remove your account,
      please follow the instructions on "Cancel a Wix account"

      Thank you.

      -HIRO, Wix Team
    • jimmywelinder

      Replied by jimmywelinder April 9, 2014

      Thank you very much...!! So what I need is to recover my account that I used to have to create the web-side from the very first...

       

      Thanks!

       

  • izbiegniewski

    Replied by izbiegniewski April 9, 2014

    Hi there!

    I made a free wix years ago before making my premium account and site now although the free wix site isn't there for me to admin and delete. Could you please delete my old free wix site of - http://ianzed.wix.com/ian-zed-photography

    • Maya Wix Team

      Replied by Maya April 9, 2014

      Hi izbiegniewski,

      The site is located in a different account. Please log in with i.zbiegiewski@gmail.com

      Please check out this page for instructions in case you forgot your password.

       

      Thanks,

       

       

      Maya Support-Team Wix
  • mrlfreelancedesign

    Replied by mrlfreelancedesign April 7, 2014

    How do you remove/delete an account I created years ago? Think the user is under marrijeh@gmail.com.

    • Leela Wix Team

      Replied by Leela April 7, 2014

      Hey!

       

      Please follow these steps: Go to Wix.com -> log in to the Account marrijeh@gmail.com using marrijeh@gmail.com as your login  -> Click the blue "Manage and Edit Site" button next to the site you would like to delete -> On the right side of the page under "Site Actions", click "more" and click "Delete".

      If you forgot your password for the account marrijeh@gmail.com please go to this page for instructions on how to reset it.

      Best regards, WIX Team.
  • mrlfreelancedesign

    Replied by mrlfreelancedesign April 7, 2014

    Delete site

    Hi! Working on 2 templates but don´t want them both. How do I delete one of them, to be able to use the site name on the one I don´t want to proceed with? Also created a site with wix a few years back. How can I delete that site?

    Marie R-L

    • Leela Wix Team

      Replied by Leela April 7, 2014

      Hey!

       

      Please follow these steps: Go to Wix.com -> log in to the Account marrijeh@gmail.com using marrijeh@gmail.com as your login  -> Click the blue "Manage and Edit Site" button next to the site you would like to delete -> On the right side of the page under "Site Actions", click "more" and click "Delete".

      If you forgot your password for the account marrijeh@gmail.com please go to this page for instructions on how to reset it.

      Best regards, WIX Team.
  • oliverwhit

    Replied by oliverwhit April 6, 2014

    Please delete my account oliverwhit.

    • ariadned Wix Team

      Replied by ariadned April 6, 2014

      Hi oliverwhit,

      If you have a free account and would like to delete it, please add your details here.

       

      Best,

      Ariadne - Wix Team
  • jeroenverjans

    Replied by jeroenverjans April 6, 2014

    WIX TEAM!

    please delete my site dj qaz NOT DJ JEVE BUT DELETE DJ QAZ!!!

    • Danna Wix Team

      Replied by Danna April 6, 2014

      Hi,

       

      The site is now deleted.

       

      Please let us know if you need any further assistance!

       

      Danna- Wix Team
  • missdthorpe

    Replied by missdthorpe April 6, 2014

    Please can someone delete my website so i can use the site name again.

     

    Darcy Thorpe

    • Danna Wix Team

      Replied by Danna April 6, 2014

      Hi Darcy,

       

      I have deleted your site per your request.

       

      Please let us know if you need any further assistance!

       

      Danna- Wix Team
    • missdthorpe

      Replied by missdthorpe April 6, 2014

      Hi Dana, 

       

      The ste that you deleted holds the name i want for the site i am now trying to save.

      Wix will not allow me to use it . why?

    • AlonH Wix Team

      Replied by AlonH April 6, 2014

      HI,

       

      Wix stores the names of the sites even if you choose to delete them. Therefore, you won't be able to use the same name again. 

       

      You can choose another name for your site, or if want, we can restore your deleted site.

       

      Please notice that the site name has no impact on your domain name, and it's only purpose is to make it easy for your to distinguish between your different sites. 

       

      Best regards

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