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Stats 416,612 topics posted 7,166 include Best Reply by Wix Team
Replies(647 replies total)
Replied by reannaalmeid6 May 31, 2014
I am unable to login to my page.
My business is Almeida Photography. I had my password reset to the email firstname.lastname@example.org
Every time I have reset the password and login it shows a completely different username and that there has been no site created.
Replied by andyloch10 May 29, 2014
I am trying to access my account for a website we have with you. Our website is http://coachwake.wix.com/carnegie-football but we cannot log in with the email we thought was correct. Could you please find which email is associated with this site because we would like to upgrade our package with you.
Replied by d84297 May 26, 2014
I'm not sure what to do. I have moved my site to another service and am waiting for the DNS changes to apply. Now I am trying to log into my Wix account to cancel it as well as the monthly fee I am charged for 123 Contact. My website is/was voxpoten.com (it may revert to a free version or something when the DNS changes). My original email address was voxpoten at gmail.com, but it says that is not a registered email. I may have changed it to my newer email, dan (at) voxpoten.com. When I use that email it logs me in but says I don't have any sites or products. The other email addresses I can think of don't work either. I have old Wix emails confirming my account in voxpoten at gmail.com, but again, it's not working.
So, I need to know how to get into my account as soon as possible so I do not get charged again. Thanks for you help!
Replied by minadskitchen May 22, 2014
Like some of the others, I cannot login to my account at all. It was working fine Tuesday night, but since then, I get an "oops" error every time I login. The email associated with the site is email@example.com. I have already tried all the steps mentioned to rectify this (clearing cache, allowing cookies from this site, etc) but none of them worked. If I try "forgotten password" the "oops" error comes back. Chrome and IE give me the same errors. I was able to login on Firefox (with the same email and password), but every time I attempt to make changes, it locks up (whole other box of issues). I couldn't even post this without using Firefox, which I can't stand to use, to login. So what do I need to do, now?
Replied by boxfreeclients May 22, 2014
I have already attempted to clear my cache and attempted login on multiple computers and different browsers. Same problem. Based on the volume of inquiries in this forum it is apparent this is not a first level customer service issue but an internal issue of some sort. Bottom line is I still need to access my other account that holds lifesignsplus.org. Neither email account I would have used are working thus no password I attempt to reset matters until I can verify/correct the user id issue.
Please respond today or I will lose this client.
Replied by ikweethetnogniet May 22, 2014
Hello Wix. I don't have trouble loggin in my account but if I "click "go to my account" I get the responce Cannot load resource:
I manage 3 wix site on 2 different account: all respond the same.
I found out there was a functional problem with www.wiebakter.nl but now I cant correct it!
Replied by ebelienschoenmaker May 22, 2014
I can't login as account. I want to improve my website ( ebelien.wix.com) but I can't get there because my e-mailaddress firstname.lastname@example.org is unknown.
If you need it I can sent you my IP address
Would you be so kind help me to login into my account?