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wix Wix Team

You may have misspelled the e-mail address when creating your account. Please send us the username and the URL address of your Wix site in this thread so that we can locate your account.

Replies(646 replies total)

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  • desertka16

    Replied by desertka16 June 6, 2014

    The password wasn't working so I asked to send password but the pop up said that no account had been linked to my email. I have been working on a site for someone and I believe their username was mgi@thespottedpanda.com and I'm not sure what the site address was since I only have the link to the editor connected with the site. My email is desertka13@gmail.com

    here is the site link


    • Dean Wix Team

      Replied by Dean June 7, 2014



      Please use the following email address to sign into the account that holds the site : desertka86@yahoo.com


      Let us know if you need anything else.

      All the best, Dean - Wix Team
  • evanlrn

    Replied by evanlrn June 6, 2014

    Hi, I can't access the account I used to create my website: http://evanmagor.wix.com/evan-magor



    Forgot password doesn't work, I get nothing in e-mail.

    • Dean Wix Team

      Replied by Dean June 7, 2014



      Please contact us from the email address you used to sign up with Wix so we can verify you are the owner of the account and reset the password for you.


      Thank you for the patience and cooperation.

      All the best, Dean - Wix Team
  • csl920

    Replied by csl920 June 6, 2014

    ID: 175011517

    Main Category : equilibrium328

    Sub Category : Login issues

    I didn't log in for like a month, and when I try to log in , it says no such e-mail

    My e-mail: equilibrium2538@hotmail.com

    Thank you

    • Danna Wix Team

      Replied by Danna June 6, 2014



      Please provide us with your site's address so we may locate it and further assist you.


      Danna- Wix Team
  • dricksjohnson

    Replied by dricksjohnson June 5, 2014

    I have several Wix sites, but can only access one of them for editing purposes. Until a few weeks ago, logging in gave me the option or choosing which site I wanted, but now, only one sire comes up, and it's not the one I need to edit.
    George H. Johnson, dricksjohnson@comcast.net or dricksnovel@yahoo.com Thanks. The site I need the editor to open is http://dricksnovel.wix.com/drickswix4

    • Jonathan Wix Team

      Replied by Jonathan June 5, 2014

      You have 2 user account which explains all you have described:


      User name : dricksnovel               Email:  drickssubscribe@yahoo.com

      User name : dricksjohnson           Email:  dricksjohnson@comcast.net


      Be sure to into the right one.


  • spongebobkari

    Replied by spongebobkari June 5, 2014

    I believe my original username was beenaphotos. but i dont remember the email i used to login.

    i have a few pages ive created some of the urls are:




    • Maya Wix Team

      Replied by Maya June 5, 2014

      Hi spongebobkari,

      Please log in using lifesessencedesigns@gmail..com

      Please check out this page for instructions in case you forgot your password.


      All the Best,


      Maya Support-Team Wix
  • lynnwilliams5

    Replied by lynnwilliams5 June 5, 2014

    I do not remember the Email I used to create my WIX account for website, Thebrandpr.com, is it possible to verify which email I used or change my login account to a new one?


    Thanks,  Lynn

    • Jonathan Wix Team

      Replied by Jonathan June 5, 2014

      The account's registered email address is: lchristina@outlook.com

  • ma8243

    Replied by ma8243 June 5, 2014

    The Website URL is MyPZA.com and my email is scott@scottybeans.com. I have clicked on "forgot password" and reset the password and yet it still won't let me in.

    • Jonathan Wix Team

      Replied by Jonathan June 5, 2014

      The email address is correct, please try using that button again and also check your email account's spam or trash folder, it may have been automatically directed there by your email aservice.

  • justinr10

    Replied by justinr10 June 4, 2014

    i can't login with my email Dirty_RascalzMusic@yahoo.com for the website i just created http://dirtyrascalzmusic.wix.com/dirtyrascal and it keeps telling me that my email isn't registered

    • justinr10

      Replied by justinr10 June 4, 2014

      and if theirs a different email, is their anyway i can change it to the correct one

    • Jonathan Wix Team

      Replied by Jonathan June 5, 2014

      The email address is indeed Dirty_RascalzMusic@yahoo.com


      Please clear cache (instructions here) and try again.

  • beversetc9

    Replied by beversetc9 June 4, 2014


    I can't log in anymore with my e-mail adress beversetc@gmail.com to make changes on our website beversetc.wix.com/denbostest#.

    I'm sure about the use of the address end password.  After trying a lot of times I created a new account with this e-mail address but the website is not linked with this.

    Is it possible to make a link between the website and my e-mailaddress please?

    Thanks in advance!

    • Jonathan Wix Team

      Replied by Jonathan June 5, 2014

      The registered email address is actually:


  • teresafernandez557

    Replied by teresafernandez557 June 3, 2014

    It says that my email is not associated with an account on Wix.com.  Please help me login, the URL is http://teresafernandez55.wix.com/moments

    • shayb7 Wix Team

      Replied by shayb7 June 3, 2014



      The email address associated with your Wix account is teresafernandez55@gmail.com. Please check out this page for instructions in case you forgot the password.


      If you need any further assistance, please let us know.

    • teresafernandez557

      Replied by teresafernandez557 June 3, 2014

      Thank you, I was using my other email account, so I could not. Grateful for your information and response

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