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wix Wix Team

You may have misspelled the e-mail address when creating your account. Please send us the username and the URL address of your Wix site in this thread so that we can locate your account.

Replies(647 replies total)

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  • cashleymari

    Replied by cashleymari June 21, 2014

    Hello,

    I, too, am having problems logging in.
    I've tried multiple e-mail addresses, and none are even showing that they are registered.
    The site is www.rockitinktattoo.com.

    I have the password, but apparently have lost track of the e-mail we used to create the account. Can you help? Thank you in advance.

    • cashleymari

      Replied by cashleymari June 21, 2014

      Ours is a paid membership, if that helps track it down.

    • Ella Wix Team

      Replied by Ella June 21, 2014

      Hi,

      The email address of this domain's account is: poby@rockitinktatto.com

      Don't hesitate to contact us again,

      Ella

    • cashleymari

      Replied by cashleymari June 21, 2014

      It won't let me log in under that e-mail. Under the forgot password link, it says it's an unregistered e-mail address.

    • Kosta Wix Team

      Replied by Kosta June 21, 2014

      Hey,

       

      I have just used the "forgot my password" tool for you and it works with no issues. Please note that a "reset password email" has been sent to this address poby@rockitinktatto.com please check your mailbox.

       

      Let us know if you have any questions. 

      Kosta, Customer Solutions.
    • cashleymari

      Replied by cashleymari June 21, 2014

      The e-mail hasn't shown up in our e-mail, and it's still giving me this message. I don't understand what could be the problem.

       

    • Ira Bel Wix Team

      Replied by Ira Bel June 21, 2014

      Hello,

       

      Please note that your registered e-mail is poby@rockitinktatto.com (without double "o").

    • cashleymari

      Replied by cashleymari June 21, 2014

      ha! Aren't I silly. Thank you so much. I completely overlooked that. Thanks for all the help!

  • info2695

    Replied by info2695 June 21, 2014

    frghrtj

  • odavarisen

    Replied by odavarisen June 21, 2014

    Whos This?

     

  • nickbougy

    Replied by nickbougy June 18, 2014

    Hi there,

    My co-worker and I are working on the same project but different accounts. His page is NOT completed but mine. I had already paid for custom URL as well. I recently changed my wix login email address to the same one as my co-worker uses it for his which is goldenfamilytrading.th@gmail.com. Since then, I can no longer log in to my account but get forwarded to my co-worker's.

    Please help so that we can continue our project.

    our usernames are: 

    finished : goldenfamilytrading

    unfinished: nickbougy

     

    Thanks,

    Ekkawut

    • nickbougy

      Replied by nickbougy June 18, 2014

      Also

      the url is http://www.goldenfamilytrading.com or http://goldenfamilytrading.wix.com/gftrading

       

      and my coworker's is (unfinished) http://nickbougy.wix.com/golden-family 

      Thanks

    • nickbougy

      Replied by nickbougy June 18, 2014

      Never mind. I found that I left one computer permanently signed on. So I was automatically logged in and able to see that I entered a wrong email address. 

    • Danna Wix Team

      Replied by Danna June 18, 2014

      Great, thanks for the update!

       

      Please feel free to contact us again for any assistance in the future!

       

      Danna- Wix Team
  • dawnmadamo2

    Replied by dawnmadamo2 June 17, 2014

    I cannot remember the email used to create this account.

    Username is dawnmadamo (not dawnmadamo2)

    URL: http://dawnmadamo.wix.com/eileen-tish#!

    • Itamar Wix Team

      Replied by Itamar June 17, 2014

      The email address associated with the account is dawnmadamo@aol.com.

      Itamar, Wix team
  • leonardorsouza

    Replied by leonardorsouza June 17, 2014

    Hi,

    I forgot what email was used to manage the website www.projetomucky.org.br. Is there anyway to find it or assign another email?

    My email is leonardo.rsouza@terra.com.br.

    Tks.

    • Shai Wix Team

      Replied by Shai June 17, 2014

      Hello,

       

      Please use email renatawatson@hotmail.com to login.

      Shai - Wix Support
    • leonardorsouza

      Replied by leonardorsouza June 17, 2014

      Tks very much

  • haphong

    Replied by haphong June 17, 2014

    Hi this is my site but i forgot what account i put it under. Please help

    http://finintl.wix.com/fin-intl#!shop/c1ylq

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team June 17, 2014

      the e-mail of the account in question is: fin.intl@outlook.com

       

      Alon - Wix Team
  • thersnclub

    Replied by thersnclub June 17, 2014

    Username: phdstyleteam 

    URL address of my Wix site is: www.phdstyleteam.com 

    please send the email address, this was for platinum hair design salon, we need to renew and get the site back up soon.  

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team June 17, 2014

      the e-mail of the account in question is: platinumhairdesigns@yahoo.com

      Alon - Wix Team
  • vannessitav

    Replied by vannessitav June 16, 2014

    Hello I cant log in to my website www.vannessavasquez.com with my email. vannessa.Vasquez@yahoo.com can you please let me know why or email me the correct way to fix this.

    thank you

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team June 17, 2014

      the website in questing "http://vannessavasquez.com/ was connected to a domain name illegally; keep in mind that we may pursue this matter legally.

      your Wix account is registered under " vannessa.vasqduez@yahoo.com"

      Please make sure to upgrade to one of our premium packages and connect your domain name to your Wix website according to our terms of use.

       

       

      Alon - Wix Team
  • youngwavyproductio

    Replied by youngwavyproductio June 16, 2014

    Hello, I recently was logged onto my site, but for some reason the email I thought worked with it (xxlmagaccount@yahoo.com) doesn't work anymore with it. My site is www.xxlmag.wix.com/home and the username for the account should be xxlmag. I remember the password, because I use it for most of my stuff. Help please.

    • Danna Wix Team

      Replied by Danna June 16, 2014

      Hi!

       

      Your account email is: brokehomieswank@outlook.com

       

      Please use it to login and let us know if you need more help!

       

      Danna- Wix Team

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