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wix Wix Team

You may have misspelled the e-mail address when creating your account. Please send us the username and the URL address of your Wix site in this thread so that we can locate your account.

Replies(647 replies total)

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  • lostaccountpleasehelp

    Replied by lostaccountpleasehelp July 1, 2014

    Hi,
    Can you tell me the email associated with the username bowtastichairbows? It should be either accessorize@outlook.com.au or bowtastichairbows@outlook.com.au but it says they are both unregistered emails. PLEASE

    • Nicole Wix Team Wix Team

      Replied by Nicole Wix Team July 1, 2014

      Please login with bowtastichairbow@outlook.com.au (without the s) :)

      Thanks, Nicole,
    • lostaccountpleasehelp

      Replied by lostaccountpleasehelp July 4, 2014

      Thanks so much !!

    • Eileen Wix Team

      Replied by Eileen July 4, 2014

      Hey lostaccountpleasehelp

      We're happy to help! 

      Please do not hesitate to contact us should you require any further assistance.

      Eileen, Wix Team.
  • plashwebmaster

    Replied by plashwebmaster June 29, 2014

    Hi Wix team,

    I've been trying to post in this thread for a few days but it appears my posts either haven't gone through or are being deleted somehow. Hopefully this one goes through.

    Anyway, I was hoping you could provide the e-mail and/or username associated with the site www.shuflash.org. It would be a great help if you could provide this information.

    Thanks!

    • Dean Wix Team

      Replied by Dean June 29, 2014

      Hey,

       

      Your account was registered with the email address shuflash.webmaster@gmail.com

      Please use this email address to login, in case you forgot your password please follow the instructions in this link.

       

      Let us know if you need anything else.

      All the best, Dean - Wix Team
    • plashwebmaster

      Replied by plashwebmaster June 30, 2014

      Thanks! Glad this post went through.

    • Or Wix Team

      Replied by Or June 30, 2014

      You're welcome. Please let us know should you need any further help!

      All the best, Or - Wix support team.
  • swisskissbernese

    Replied by swisskissbernese June 26, 2014

    http://rosesandrain.wix.com/soft-coated-wheatens How do I log in, as I can go the web site but there is nothing on the page that indicates where I can log in and edit my site. I also have another Wix site
    bernesemountaindogs
    http://swisskissbernese.wix.com/bernesemountaindogs

    How can I put both onto my account and edit either one from the same account?

    • shayb7 Wix Team

      Replied by shayb7 June 26, 2014

      Hey,

       

      Please note that the email address associated with the Wix account that contains your Wix site rosesandrain.wix.com/soft-coated-wheatens is rosesandrain@hotmail.com, please use this address to login. In case you forgot the password for this account, please click here and follow the instructions.

       

      Please note that you can transfer your Wix site from one Wix account to another. For more information, click here.

       

      If you need any further assistance, please let us know.

  • buzzworks21

    Replied by buzzworks21 June 26, 2014

    Hi Wix Team,

    I have my website www.bw.com.my running on your platform. I can't seem to login to my account. It says email is not registered. The email I registered was buzzworks21@gmail.com. Please help me fix this issue.

     

    Thanks

    Thrish

    • Or Y Wix Team

      Replied by Or Y June 26, 2014

      Hello Thrish,

       

      Please note that you need to login your current account to view this domain.

      Your current account is registered under shuli@bw.com.my, not the email address you have mentioned.

       

      Please let us know in case you need further help.

      All the best, Or
    • buzzworks21

      Replied by buzzworks21 June 27, 2014

      Hey Or,

      Thank you so much for your help. It is ok now.

      Appreciate it

       

      Thrish

    • Danna Wix Team

      Replied by Danna June 27, 2014

      We're happy to help! Please feel free to contact us again for any assistance in the future!

       

      Danna- Wix Team
  • mreed77777

    Replied by mreed77777 June 26, 2014

    mreed77777

    mreed77777@aol.com

    mike1957

  • lcieimport5

    Replied by lcieimport5 June 24, 2014

    I'm the designer of http://poirier2264434053.wix.com/letters-of-credit  web site. I created the website and I need to make some design updates, but I can't remember the email I used as username and also the password. I tried to reestablish the password with the email I though I used back when I first open the Wix account, but it says that the email I'm trying to use says that I don not have a site (lcieimport@yahoo.ca)

    • Dean Wix Team

      Replied by Dean June 24, 2014

      Hey,

       

      Please log in using the mail address lcieimport@credit2264434053.com

       

      Let us know if you need additional help.

      All the best, Dean - Wix Team
  • studio14ecuador

    Replied by studio14ecuador June 24, 2014

    Hi Wix crew,


    I'm the designer for http://www.erservicios.com/ website. I created the website and I need to make some design updates, but I can't remember the email I used as username and also the password. I tried to reestablish the password with the email I though I used back when I first open the Wix account, but it says that the email I'm trying to use is unregistered (admin@erservcios.com)


    Could you help me getting in the erservicios' Wix account, please?


    Thanks for your help,


    Jose Vargas
    General Manager
    http://www.studio14-ec.com
     

    • rony Wix Team

      Replied by rony June 24, 2014

      Please be aware that your sign-in details are as follows:
      User name : erserviciosglobal Email : erservicios.global@gmail.com    

      To update your email address, please sign in using the above email and  click My Sites > hover over the user panel at the top right of the page and click Account Settings > update your email address in the email field.

      If you forgot your password please go to this page for instructions on how to reset it.

      Rony WixTeam
    • studio14ecuador

      Replied by studio14ecuador June 24, 2014

      Hey! Thanks so much!

      I remembered the password, too.

      Warm regards,

      Jose Vargas
      General Manager
      http://www.studio14-ec.com

    • rony Wix Team

      Replied by rony June 24, 2014

      Great in case of further questions, contact us again.

      All best

      Rony WixTeam
  • dela-fynn

    Replied by dela-fynn June 23, 2014

    Deleting an account that I cant access

    When I was younger I created a wix webpage,I have been successful in logging into my old account but it is saying I do not have any sites. However I am still able to view my old site on the internet,what should I do? How can I delete that old account? Emergency - it needs to go.

    • Natalia Wix Team

      Replied by Natalia June 24, 2014

      Hi,

       

      Please send us the username and the URL address of your Wix site so that we can locate your account.

       

      Thanx,

  • onceturned1

    Replied by onceturned1 June 21, 2014

    yea all set!!!

    • Kosta Wix Team

      Replied by Kosta June 21, 2014

       

      Great news! 

       

      Enjoy your Wix :)

      Kosta, Customer Solutions.
  • onceturned1

    Replied by onceturned1 June 21, 2014

    onceturned@myfairpoint.net

    onceturned

    • Kosta Wix Team

      Replied by Kosta June 21, 2014

      Hey,

       

      Please note that you might have misspelled the email address under your account, please use the following email address to login: onceturned@myfairpont.net.

       

      Let us know if you need any further assistance. 

      Kosta, Customer Solutions.
    • onceturned1

      Replied by onceturned1 June 21, 2014

      comes up as unregistered

       

    • Kosta Wix Team

      Replied by Kosta June 21, 2014

      Hi,

       

      Please note that the email I have provided is different then the one you have initially posted (it is missing the letter i), I have double checked and it is indeed a Wix account with the username onceturned. Please copy-paste the address into the sign it field. 

       

      Let us know if you have any difficulties. 

      Kosta, Customer Solutions.
    • onceturned1

      Replied by onceturned1 June 21, 2014

      ok now onceturned works but still comes up to user onceturned1 not onceturned and i have a site partial built and a premium under this user sorry about the double ticket

       

    • Kosta Wix Team

      Replied by Kosta June 21, 2014

      Hey,

       

      You can transfer websites between different Wix account easily. 

      Click here for information. 

       

      Cheers,

      Kosta, Customer Solutions.

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