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Stats 420,704 topics posted 7,109 include Best Reply by Wix Team
Replies(650 replies total)
Replied by sinishtajd July 16, 2014
The domain name of the website I built on Wix was gospsauto.com I recently tried to log in, but it said that my email address or password was wrong, and then when I tried to reset the password it said that my email address is unregistered. So I then tried to sign up as a new user using the same email address to see if it would say that it's already registered, but it created a brand new account. Have I lost access to my website now? Is there anything that can be done to get my account back?
Replied by thleiper1 July 10, 2014
Hi Wix Team,
I've had a Wix account since 2011 registered with firstname.lastname@example.org with one published site: http://312apartments.wix.com/. I recently tried to log in, but said that my email address or password was wrong, and then when I tried to reset the password it said that my email address is unregistered. So I then tried to sign up as a new user using the same email address to see if it would say that it's already registered, but it created a brand new account. Have I lost access to my website now? Is there anything that can be done to get my account back?
Replied by kirstymaylillis July 9, 2014
Thanks for your reply, unfortunately I can't do that as the email address "email@example.com" was deleted when my subscription to this email expired.. Is there anything else I can do?
Replied by kirstymaylillis July 8, 2014
Hey Wix team..
I have recently changed my domain name from fundamentalfitnesswaiuku.com to crossfitwaiuku.com. I deleted my subscription for my "@fundamentalfitnesswaiuku.com" and purchased firstname.lastname@example.org but forgot that my login/account name was still under email@example.com and now i am locked out of my website! Please help!!
Replied by premierbilliards July 7, 2014
I am a new admin for www.premierbilliardscoralsprings.com and was able to login to wix.com but no site is associated with the e-mail address firstname.lastname@example.org.
Can you please verify what e-mail IS associated with our website?
Replied by zoebeaudry1 July 6, 2014
Hello Wix team,
I created a Wix account on February 11, 2014 with the e-mail "email@example.com" and bought a domain for a site I created on Wix with that account on May 31, 2014. My domain is:
Today, I tried to log on to my account to edit my site and it seems to have disappeared! When I try to log on to my account, I get a message that no account exists with that e-mail (firstname.lastname@example.org). What happened to my account? I paid for one year's worth of account services and I do have the invoice for it.
Replied by NicoleRE1 July 5, 2014
I am having trouble logging into my account.
I misspelled the e-mail address when creating my account.
The email I registered : NicoleRE19@yahoo.com
Replied by ddiodoro July 4, 2014
The email email@example.com I had associated with my website www.calgarycityhomes.ca is no longer valid. The password I thought was correct is not and I cannot retrieve the correct password because of the invalid email. The email I'd like to have associated with this website is firstname.lastname@example.org Can someone please help me?