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wix Wix Team

Please check out this page for instructions in case:

- you forgot your password
- you want to update/ change your password.
- you forgot the e-mail used to register the account.
 

If you still can't login: 

1. Clear cache
- Close the Browser and open it again.
- Go back to the email we sent.
- Click the link.
- Click "Load Anyway" on the security warning that pops up. 
 

2. Make sure your cookies aren't blocked in your browser.
If you have blocked your cookies you won't be able to use Wix.
You can find instructions about your browser cookie depending on your browser here.
 

Please note- If you are having problems with resetting your password, please follow these steps:
 
If you use Firefox or Chrome and you let your browser save your passwords, you can try to retrieve your login details.
For Firefox, go to Options --> Security --> Saved Passwords.
For Chrome, go to Options --> Settings--> click on "Show advanced settings" on the bottom of the page --> under Passwords and forms, click Manage Saved Passwords -> click a password -> Show.

Replies(654 replies total)

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  • elgertay

    Replied by elgertay March 19, 2014

    Hello wix team, I've forgotten the email to this website : http://www.wix.com/blackshotgs/adder7/Page 0

    I've changed email so I forgot the email to this one! Thanks!

    • Danna Wix Team

      Replied by Danna March 22, 2014

      Hi,

       

      Your account email jonnytan98@gmail.com.

       

      Please use it to login and let us know if you need more help!

       

      Danna- Wix Team
  • yuuki1646

    Replied by yuuki1646 March 17, 2014

    Hello Wix Team,

    I have a wix website under http://yukinakajima.wix.com/yuki but forgot my email to login. 

    Please help when you have a moment.  Thanks in advance.

    Yuki

    • Maya Wix Team

      Replied by Maya March 17, 2014

      Hi Yuki,

      The account you are looking for is registered with yuki.nakajima@hotmail.com.

      In case you do not remember your password, please follow the instructions above.

       

      Thanks,

       

      Maya Support-Team Wix
  • dlapeyrouse

    Replied by dlapeyrouse March 12, 2014

    Never mind!  I managed to log in!!  Whew!

    • Mascha Wix Team

      Replied by Mascha March 12, 2014

      Happy to hear you figured it out.

      Let us know if you need any further assistance!

      Mascha, Support-Team Wix
  • susiecq316

    Replied by susiecq316 March 8, 2014

    Hey Team,

    We have a website under http://www.twistedsishair.com/ but can't remember the email used.

    Any help is so appreciated.

    Thank you!

    Susan

    • Maya Wix Team

      Replied by Maya March 9, 2014

      Hi Susan,

      This account is registered with stephen_d_eller@yahoo.com

      Please check out this page for instructions in case you forgot your password.

       

      Thanks,

       

       

      Maya Support-Team Wix
  • katrellthephenomenal

    Replied by katrellthephenomenal March 3, 2014

    Thank you Johnathan!

  • bigpunisher1525

    Replied by bigpunisher1525 March 3, 2014

    Hello Wix Team,

    Hi,

    We have a saved website under the domain http://katrellthephenomenal.wix.com/kapthephenom. I am unable to remember the login email address. Please assist when you have a moment. Thanks in advance!

     

    V/r,

    KP

  • worksafe4u

    Replied by worksafe4u February 27, 2014

    I am good thanks no need to keep sending me emails xxx

     

    thanks 

    Lisa 

    • Ron Wix Team

      Replied by Ron February 27, 2014

      No problem, let us know should you require further assistance.

      Ron, Wix Team
  • i25902

    Replied by i25902 February 27, 2014

    Hello - I cannot log in with correct password - it keeps saying it is incorrect. site name ormeaushearersjrlfc

    • Eileen Wix Team

      Replied by Eileen February 27, 2014

      Hey i25902

      Please correspond here for this issue, and please refrain from posting multiple posts for the same issue, as it simply creates confusion and slows us from assisting you and other users.

      Eileen, Wix Team.
  • RIPPapa

    Replied by RIPPapa February 26, 2014

    Hello, I have forgotten my email to login to my account   http://upperdeckvineland.wix.com/youthcentre

    I used a different email then the one I am on now as it was for a youth centre.

    Please help :(

    • Daniel M Wix Team

      Replied by Daniel M February 26, 2014

      Hi,

       

      The email affiliated with the URL you've given us is: sdavis9@ncstudents.niagaracollege.ca

       

      Best,

      - Daniel M, Wix team.
  • 3havolearning

    Replied by 3havolearning February 26, 2014

    Hi,

    I currently have a saved website under the domain http://allthingsilike.wix.com/jessy-faas-photography but I am unable to remember the login email. Please help as I have not logged in over 3 months.

    • Eyal Wix Team

      Replied by Eyal February 26, 2014

      Hey, 

       

      Please log in using the following email address: every-thing@live.nl

       

      Please use the 'forgot password' option in the Login button:

       
      1. Go to Wix.com.
      2. Click Login/Sign Up.
      3. From the Login screen, under Password, click Forgot password.
      4. From the Forgot Your Password? screen, in the Email: field, type the email that you use to login to Wix.
      5. Click GO.
       
      An email will be sent to you with instructions and a link to update your password.
       
      If you use Firefox or Chrome, and you allowed your browser to save your passwords, you can try to retrieve your login details:
       
      For Firefox, go to Options --> Security --> Saved Passwords.
      For Chrome, go to Options --> Personal Stuff --> Manage Saved Passwords.

       

      If there is anything else we can do for you, please let us know!
      Thank you,

      Eyal, Wix Customer Support Team

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