Wix Answers

Do not post confidential info such as passwords or financial information.
Post Question
wix Wix Team

When moving from your Desktop Editor to your Mobile Editor, third-party apps that are not mobile-ready will be hidden automatically. These apps have not yet been optimized for mobile and therefore will not display correctly on your mobile site.

To add any of these apps back to your site: From the left side of the Mobile Editor, click the Add icon > click Hidden Items > click the eye icon next to the relevant element.

Note: The apps which have been optimized for mobile sites can be found under the Mobile Optimized section of the Wix App Market.

Click here for more information about the Mobile Editor.

Replies(23 replies total)

Show my replies first
  • uicollc

    Replied by uicollc January 27, 2014

    Mobile Editor not compatible with Revolution Slider

    My home page messaging is contained in the revolution slider, but when I go to the mobile editor, it won't see the slider and I would have to add another image to the home page with the exact same information as what is in the revolution slider apparently because I can't add an image to the mobile editor that isn't already on the home page.

    Please advise.


    • Sheila Wix Team

      Replied by Sheila January 28, 2014

      Hi uicollc,


      Please see the best reply of this thread for explanation.



      Sheila - Wix Support
  • nothingbutvintage

    Replied by nothingbutvintage January 22, 2014

    Some elements not loading on Mobile Site; Please help!

    Hello. I'm in the process of editing my mobile site & the Facebook, YouTube, Twitter, Pinterest & Forum pages are not showing any info apart from the banner etc which I have selected to view on all pages. Instagram was also one of the add-on apps & this one appears to go from desktop to mobile just fine, it's just all of the others that are not functioning. I have tried to find where to fix or even hide these pages to no avail. Does anyone have any helpful hints? Thanks

    • Jo

      Replied by Jo January 22, 2014

      Hi nothingbutvintage, 

      I merged your post to this thread. Please see the best reply above, and feel free to let us know if you have any other questions!



      Wix Team

    • nothingbutvintage

      Replied by nothingbutvintage January 23, 2014

      Hi Jo, thanks for  that, appreciated! Is there any way to hide the whole page altogether from the mobile site? I understand that certain aps won't work not but it's not hiding them altogether, it's still showing them in the menu at the top of the page & when each page is selected it is just blank. Is there a way to hide them so they can't even be viewed in the menu? Having a blank page looks very unprofessional :/



    • Tal Wix Team

      Replied by Tal January 23, 2014

      Hi Mel,


      Currently it isn't possible to hide an entire page from your mobile site. Feel free to vote for this feature in this thread.

      Tal, Wix Team
  • bcsilva

    Replied by bcsilva January 10, 2014

    google calendar doesn't work

    My Google calendar shows on my desktop site but not my mobile site. How do I fix that?

    • Tali Wix Team

      Replied by Tali January 10, 2014

      Hey bcsilva

      I apologize for the inconvenience. I have merged your message to the main thread regarding this issue. 

      Please read the 'Best Reply' at the top of this thread. 


      Tali, Wix Team
  • morganskylinehd

    Replied by morganskylinehd January 10, 2014

    mailchimp form not on mobile version

    the mailchimp form I have on my "news" page does not show up in mobile?  Can someone in WIX fix this?

    • Tali Wix Team

      Replied by Tali January 10, 2014


      I'm sorry for the inconvenience.

      The MailChimp app has not yet been optimized for mobile . Please refer to the Best Reply at the top of this thread for more details.


      Let us know should you require any further assistance.

      Tali, Wix Team
  • focalpointefellowshi

    Replied by focalpointefellowshi December 27, 2013

    Calendar does not show on Mobile

    Hi. I am having a problem getting our church calendar to display on the mobile site.  It just shows a blank page on the mobile.  What do I need to do to fix it?  We link through google calendar.  

    • Tali Wix Team

      Replied by Tali December 27, 2013

      I apologize for the inconvenience. I have merged this topic to the main thread regarding this issue. 

      Please read the 'Best Reply' at the top of this thread. 


      Tali, Wix Team
  • syko80

    Replied by syko80 December 6, 2013


    I have noticed that the search bar is lost in the sauce when you add it to the mobile ready.

    however, even if I turn off the mobile editor and go straight web to my mobile...the search button/field is still missing.  I've tried formatting the page to display to the vary far right, but no luck.

    Any ideas as to why this particular field is completely omitted from the mobile space entirely?

    but enough whining.... everything else is super great and easy to manipulate for a professional looking website   THANKS!!!!!

    feel free to reach out to me one on one for any troubleshooting steps.  Thanks!!   ~Mark

    • Gat Wix Team

      Replied by Gat December 6, 2013

      Hi Mark,

      At the moment the Data List app is hidden because they have yet to provide a 'mobile-ready' version of their app. This means that it is currently not optimized for mobile-view. We asked all of our 3rd app providers to create such a version (if you look in the App market, each app that has a mobile-ready version has a ribbon on it that states so). Therefore you can un-hide it from the mobile view but we can not guarantee that it will work properly or provide support for it.
      To un-hide the app from your mobile site, go to your mobile optimized tool from the editor --> click on the Eye button on the left side of the editor-->click on the eye next to the app.
      If you require any further assistance, feel free to contact us again :)
      Gat Wix Team.
  • bandaliradebrampton

    Replied by bandaliradebrampton November 30, 2013

    Any idea as to when Google Event Calendar will be optimized for Mobile? A calendar seems like a basic feature that should already be fully available . . . Google or otherwise.

    • Tali Wix Team

      Replied by Tali November 30, 2013


      We appreciate your feedback.

      I'm afraid we cannot provide an ETA, but we can assure you we are working on it.

      You can follow this thread to receive updates regarding this feature.


      Thank you for your patience and understanding,

      Tali, Wix Team
  • teedupapparel

    Replied by teedupapparel November 1, 2013

    My storefront is not showing on mobile view

    I'm on mobile and can see everything but my storefront under shop. It gives me the messages We are sorry this content is currently not optimized for mobile view.  I  needs I need for customers to be able to purchase items from my store via a smartphone. 

    • Alina Wix Team

      Replied by Alina November 1, 2013


      I apologize for the inconvenience. I have merged this topic to the main thread regarding this issue. 
      Please read the 'Best Reply' at the top of this thread. 


      Alina, Wix Support Team
  • lindawang739

    Replied by lindawang739 October 21, 2013

    Mail Chimp in mobile view

    Hi Wix

    In the mobile view the Mail Chimp form doesn't appear. Will you be able to help me?


    • Sheila Wix Team

      Replied by Sheila October 21, 2013

      Hi  lindawang739,


      The Mail Chimp app is not currently optimized for mobile.  Please see more details in the best reply of this thread.



      Sheila - Wix Support
  • johnnyhernandez13

    Replied by johnnyhernandez13 October 9, 2013

    BLOGGER app on mobile

    My blogger feed will not work on mobile. it says it's not optimized. Is there any way to make it work?

    "Live your dreams, don't just dream them"

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply