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wix Wix Team

We’re excited to bring you an amazing feature that automatically takes your website and creates an optimized version for mobile view. Click here for more information.

 

If your question is related to our previous mobile site solution please follow the instructions below to delete it.

 

To delete your Mobile Site:

1. Sign into Wix.com and click My Account.

2. Next to your site, click Manage & Edit Site.

3. Click Mobile Site.

4. Click Delete.

 

Your Mobile Site is deleted.

In order to stop the Mobile redirection, you will have to delete your Mobile Site. After that, mobile devices will be redirected to your main site. Please note that you still need to connect your m.subdomain to Wix. For more information click here.

Replies (133 replies total)

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  • edwardhigson

    Replied by edwardhigson April 10, 2014

    Hello, please delete this mobile site: http://m.edwardhigson.wix.com/edward-higson#!mainPage Thankyou!

    • edwardhigson

      Replied by edwardhigson April 10, 2014

      Also the link does not work on the website... please see. Regards Ed

    • Kosta Wix Team

      Replied by Kosta April 10, 2014

      Hi, 

      I can see there is a problem when trying to delete your mobile site.

      We have forwarded the relevant information to our QA department and they are currently working on resolving the matter.

      We will contact you with any feedback as it arises.

      Thank you for your patience and understanding.

      Cheers, Customer Solutions
    • Tom Wix Team

      Replied by Tom April 12, 2014

      Please note: since this site was created using the old WixMobile Standalone solution, it will not be possible to delete the Mobile site and keep the Blog. If you'd like, we can delete the site, but this will also delete the Blog attached to it (http://edwardhigson.wix.com/edward-higson/apps/blog).

      Please let us know how you would like to proceed.

    • edwardhigson

      Replied by edwardhigson April 16, 2014

      Yeah sure go ahead and get rid of both, thank you ! 

    • Etti Wix Team

      Replied by Etti April 16, 2014

      Done!

      Let us know if you need more help.

  • edwardhigson

    Replied by edwardhigson April 9, 2014

    Cant delete mobile site

    Help! I can's delete my mobile site! Whenever I try it goes: 
    Uh oh!

    An unexpected error occurred. Please select "Close" to refresh the page for the latest status of your account.

    • Kosta Wix Team

      Replied by Kosta April 9, 2014

      Hi,

      We have forwarded the relevant information to our QA department and they are currently working on resolving the matter.

      We will contact you with any feedback as it arises.

      Thank you for your patience and understanding.

      Cheers, Customer Solutions
  • marytulin

    Replied by marytulin April 6, 2014

    Hello, I just deleted my old site, but can't delete the old mobile site I did not realize it was still showing up in searches!  Anyway, I deleted it, but the My Account screen still shows the address, and if I click on it, goes to the mobile site. Or some remnant of.

    I would prefer to only see my working site (marytulin.com) in my account.

    Would you please delete whatever is left of 

    http://m.marytulin.wix.com/welcome

    • Rony Wix Team

      Replied by Rony April 6, 2014

      Hi,

       

      You can easily delete your mobile site. Please go to "My Account" --> click "Manage & Edit Site"--> click "Mobile Site" ---> click "Delete. Your mobile Site deleted.

      For more information please check the 'best reply' above.

       

      For any other questions, please let us know,

      Thanks, Rony Customer Solutions
  • alexiswe1

    Replied by alexiswe1 March 9, 2014

    Hi there, 

    I would like to delete a site (http://alexiswe1.wix.com/famouskhoo) which I use to learn how to create a website with wix. I hope the Wix-Team can help me with this as I couldn't find my way to delete it by myself.

    Thank you.

     

     

    • Ron Wix Team

      Replied by Ron March 9, 2014

      Hi,

       

      Please follow these steps: Go to Wix.com -> My Account -> Click the blue "Manage and Edit Site" button next to the site you would like to delete -> On the right side of the page under "Site Actions", click "more" and click "Delete".

       

      Please note: Deleting a site does not cancel/delete your account.

       

      Ron, Wix Team
  • ezmediaxperience

    Replied by ezmediaxperience March 4, 2014

    Can't delete or disable mobile site

    I've tried the option to go into my account, manage and edit site, choose mobile site and delete.

    But there is no option to delete the mobile site. After manage and edit site, I have just the option to edit my site.

    Can I just unpublish the mobile site until finished?

     

    Thanks

  • arckyraz

    Replied by arckyraz February 18, 2014

    all i want to do is delete my wix "mobile" site, no delete/trash icon to do so, please help!

     

    • arckyraz

      Replied by arckyraz February 18, 2014

      http://turntablism.wix.com/broniemassacrevinyl, please delete just the MOBILE", section, would really appreciate it,  promoted my site to numerous mobiles with everything disconfigured, little upsetting, just need mobile deleted pls

    • dinamiso Wix Team

      Replied by dinamiso February 18, 2014

      Hi,

      I checked your Wix account, but I couldn't locate any mobile site.

      I also visited your site: turntablism.wix.com/broniemassacrevinyl on my iphone, your main site appears from my end.

      I also checked the mobile editor and I saw the ' Optimized ' mobile view is off.

      We will appreciate if you could send us a screen shot of the mobile version you are referring to.

      To upload a screen shot:

       

      Dina-Wix Team.

    • arckyraz

      Replied by arckyraz February 18, 2014

      file://localhost/Users/arckygimenoraz/Desktop/Screen%20Shot%202014-02-18%20at%201.29.19%20PM.png,  heres the screen shot, hopefully it shows, im assuming its maybe other people have to clear their cache", and only 1st/new viewer can see the "main" site, i understand ive choosen the settings to NOT show mobile, but those that see my link and choose to see it again are seeing leftovers of a now non existent "mobile view".  I will monitor and see if it continues this way for new viewers, tnx

       

    • arckyraz

      Replied by arckyraz February 19, 2014

    • Ron Wix Team

      Replied by Ron February 19, 2014

      Hi,

       

      Your mobile site has been disabled, let us know should you require further assistance.

       

       

      Ron, Wix Team
  • threppin

    Replied by threppin February 4, 2014

    Unable to delete old site projects

     

    Hello Support Team,

    I was cleaning up my website projects (finally) and it seems I was unable to delete the following three projects (two being mobile sites in the old build style) and I wondered whether you could do it remotely at your end for me please. 

    senpaibook
    http://m.threppin.wix.com/senpai
    http://m.threppin.wix.com/senpai2

  • kevincornell2020

    Replied by kevincornell2020 January 23, 2014

    For whatever reason I only see the desktop version of my site listed in My Account. There is no mobile tab where I can delete it. The mobile version breaks my ecwid shop. I'd rather it load the regular site on mobile instead. The site is http://www.kevincornellfitness.com/  Could someone please delete it for me.

    • Marina Wix Team

      Replied by Marina January 23, 2014

      Please note that the mobile site that can be deleted under the "My Account" tab  is the old version of a mobile site, while the one you have for the mentioned site is the new automatic feature that turns your desktop into an optimized version for mobile view. 

       

      This feature is not deleted in the same manner as the old mobile site. If you wish to reset your mobile view, please follow the instructions provided in this link.

       

      Regarding the Ecwid app, please note that when moving from your Desktop Editor to your Mobile Editor, third-party apps that are not mobile-ready will be hidden automatically. These apps have not yet been optimized for mobile and so they will not display correctly on your mobile site.You can add these apps back to your site by clicking the eye icon from the left side of your Editor to open Hidden Items.

  • Kadootjes

    Replied by Kadootjes January 23, 2014

    Hi, I have the same question somebody asked before (see below). The answer was that WIX would delete the site for her. Could you do that for me too? My site is: http://m.kadootjes.wix.com/paarseaap.Thanks! grtz Neeltje  --> 

     Hi, I created a new wix website. I deleted my old website, but apparently I had to delete my mobile site first. It won't let me delete the mobile site any longer. It goes to a page that says make a new website. However, I need it deleted. Would you please delete it? Or let me know how I should go about it? Thank you. 

    • Morgana Wix Team

      Replied by Morgana January 23, 2014

      Hi,

       

      I deleted the site for you.

       

      Cheers,

      Morgana Wix Team
  • maskipopsbyadri

    Replied by maskipopsbyadri January 23, 2014

    Delete Mobile Site

    Hello,

    I deleted my previous website and created a new one. I tried renaming to my old site but it won't let me because the old version of the mobile site still exists and I cannot delete it. Please help so I can rename my new website with my old web address. I need this done ASAP as I have customers visiting my website.

    Thanks! Adri

    • Morgana Wix Team

      Replied by Morgana January 23, 2014

      Hi Adri,

       

      I deleted your old site, so now you will be able to rename your new site however you like.

      Cheers,

      Morgana Wix Team
    • maskipopsbyadri

      Replied by maskipopsbyadri January 23, 2014

      Thank you!

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