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Stats 419,346 topics posted 7,113 include Best Reply by Wix Team
Replies(15 replies total)
Replied by houstonllew April 22, 2014
My new Wix mobile site will pull up under Wifi (I've only tried on iOS devices, however), but will redirect to the old site (by hostmonster) under cellular coverage. My Wix site went live in the last 24 hours. Is this a DNS issue? Or is there something I need to activate on the Wix editor?
Replied by weightforme March 30, 2014
Problem is when I use my mobile phone (smart phone) to look at my web site I can not view it. It is actually looking at my old website(hosted by bcentral). I have used internet explorer and Bing to access it and all I get is my old website. When I go to my website on my PC the WIX site comes up every time. What can I do to fix this?
Yes I activated the mobile site, with mobile-optimized site and with the Mobile Action Bar add-on.
Your help said to edit the "index" page, but I do not see an index page on the template.
Thank you, Sher
Replied by stillwatereagles94 March 14, 2014
I used Wix to build my website.
Problem is when I use my mobile phone (smart phone) to look at my web site I can not view it. All I get is the over all background image, I don't get any other images showing up.
Would you know why so I can fix it. Yes I activated the the mobile site, with mobile-optimized site and with the Mobile Action Bar add-on.
Fraternal Order Of Eagles 94
Replied by ceciliacabrera123 March 5, 2014
I'm so mad with Wix because I cannot make my mobile page work and is been a year. Wix take out money from my acct. without my permission right before I called and cancel my subscription. WHAT DO I NEED TO DO??????????????????????????????????????????????????????????/
Replied by mik053 February 18, 2014
Seems I can't find an answer to my query through FAQ. I built both my work station site and mobile site and have published both on Feb 11. Yes I published both to be visible. My desktop works fine my mobile is still my old site????
Replied by modeleriel February 11, 2014
Seriously? ONLY the HTML site templates can activate the "Optimized Mobile View" option? :(
This is disappointing. Do you plan to offer this option to people using Flash site templates anytime soon? (I really hope so!)
Replied by toddandbarlow December 17, 2013
I don't want optimized view or anyone to mess around with how my website was previously displayed before wix ruined it with optimization that clearly de-optimize's it and makes it look unprofessional and crap.. how do i get rid of it as it will not allow me to change anything at all????
Why do Wix change things and make them look terrible when they all worked before. what do i pay for?.
Replied by nickmeinzer November 17, 2013
I'm confused...It was completely unclear that to have an optimized mobile site you couldn't have a flash based site. So after all this hunting I found directions to delete the mobile site I had, and I did. Now I see that this is only for HTML5. So I just threw away all that hard work. My choice is to do that again, or to redo my non mobile site. I am in the middle of a business address change and didn't need this extra work and confusion. So, I guess if I do have a few extra hours, I'll have to redo my site to HTML5. How do I go about doing this. Given what just happened, I'm a little apprehensive about now deleting my flash based site, and am worried I won't be able to easily find instructions on how to change my site to HTML. Please be more clear about the optimizing, that it's not for those of us with flash, and how to switch from a flash site to an HTML site.
Replied by enchanting November 4, 2013
I have to agree that it really stinks to advertise this feature to those of us with flash sites, not making it clear that we need to have an HTML site. And then to expect us to start from scratch making a whole new site. That is just way to time consuming. If I have to start from scratch I might as well start over somewhere else.