Wix Answers

Do not post confidential info such as passwords or financial information.
Post Question
wix Wix Team

The Wix design platform, including the templates, is totally free for any user (we do have templates that are Ecommerce ones- you can also use them for free but if you would like to use the online store, you will have to purchase the Ecommerce package).

We do have a premium offer for a small fee that enables our users to get more storage and bandwidth if they need it, the option to remove the Wix tags, and the option to connect their Wix design to their own domain name.

You can find out more about it here .

If you don’t need any of these options, then you can use it for free as much as you like.

For the Wix Premium Learning Center, click here.


Replies(80 replies total)

Show my replies first
  • shariftamimi

    Replied by shariftamimi September 23, 2013

    can i buy the template

    Hi there,

    I have my own domain and server. how much is a template will cost me as I dont need the backage

    Many thanks

    • HIRO Wix Team

      Replied by HIRO September 23, 2013

      Please refer to the Best Reply of this thread.
      Thank you.

      -HIRO, Wix Team
  • laeeqr

    Replied by laeeqr July 8, 2013

    Hello i was wondering if this is possible, i have a Website fully Developed and hosted on iPage http://www.incrediblybest.com/, i wanted to buy a HTML5 Template & a Facebook page template the portfolio one from Wix which has no adds and host it on to Same iPage hosting account i just need the template is that possible?

    • Ori Wix Team

      Replied by Ori July 8, 2013

      Hi laeeqr,

      Unfortunately this is not possible.   Please note that all of our templates are free to use. You can edit any template you'd like, however you'd like to. You can add/remove pages, components, etc, all for free.  
      Your website (even as a premium user) will ALWAYS stay hosted with Wix. It cannot be moved off the Wix servers.

      Regards, Ori Wix Team
  • rakmatiq

    Replied by rakmatiq July 7, 2013


    Thanks for your reply. I got a partial answer. I understand that I can take domain from others but must take hosting service  from Wix. What is yearly hosting service fees?


    Q-1: How many e-mails can I get ? How many pages for website? What is the space?

    Q-2:  How  can I increase slide show image? Its means Wix provides some slide, I want to add and delete  images , how many image I can add and how?

    Q-3: How can I make slide some line?

     “ Boost Your Profit by us”. Can I make a slide show/Flash this line

    Q-4 : How can I make shade some line?

    Can I design any line Shade or other color?

    Q-5: How can I create heading and hide a paragraph in a box. Such as:

    Financial Reporting ( This is Heading )

    Cash Management (This is Heading)

    Accounts Payable ( This is Heading)


    Following is Hide paragraph When any person click on Heading Like Financial Reporting hide paragraph will be appeared.


    Accurate and timely financial reports are essential tools that guide your business to go in the right direction. It helps you run your business more efficiently.  We will prepare monthly financial statements include a Trial Balance, an Income Statement, a Balance sheet, and a Cash Flow. We will review your general Ledger detail, to ensure that data is being coded correctly for CRA. In addition, a comparison of Budget to Actual transaction also is prepared.


    Has it been possible.?

    How can I reach your customer service over the phone? From Toronto what is the best time to call.

    Thanks again for your cooperation.




    • Leah Wix Team

      Replied by Leah July 7, 2013



      Please click here to see our reply to this query.

      Sincerely, Leah Wix Team
  • apaixonadosporsm

    Replied by apaixonadosporsm June 25, 2013


    I am planning on creating a website, using wix.com. So how much will I be paying per year? I want to use my own domain name.

    Thank You,

    Jhozeph Sinivail

    • HIRO Wix Team

      Replied by HIRO June 25, 2013

      In order for you to connect your own domain to Wix site, 
      our most reasonable package is "Monthly Connect Domain" package, 
      which is $6.90 a month and it can be automatically renewed every month till you cancel your package. With this package, you will be able to use your domain for your website. However, Wix branding will be displayed on your site. 

      If you wish not to show Wix branding logo on your website,
      please choose "Combo", "Unlimited", or "eCommerce" package.

      For the detailed information about our premium package, please click HERE.

      Should you require further assistance, please feel free to contact us anytime.

      Thank you.

      -HIRO, Wix Team
  • lachancem2

    Replied by lachancem2 June 6, 2013


    I have build a web site my self since I do not have money.I already have a host and domain name but I would like to bye a template from you, because my web site is not looking nice. How much are the template?


    Thank you for your help

    • shayb7 Wix Team

      Replied by shayb7 June 7, 2013



      Unfortunately this is not possible.  Please note that all of our templates are free to use. You can edit any template you'd like, however you'd like to. You can add/remove pages, components, etc, all for free.
      Your website (even as a premium user) will ALWAYS stay hosted with Wix. It cannot be moved off the Wix servers.

  • tenzinchoesang2010

    Replied by tenzinchoesang2010 May 16, 2013

    Do any of you know how to delete the "total/checkout" button? or how do we have to get connected with paypal so customers can buy our stuffs. PLEASE RESPOND ASAP! 


    • Eileen Wix Team

      Replied by Eileen May 16, 2013

      Hey  tenzinchoesang2010

      The Online Store is available now for all users!
      Please note that this is a premium feature and you will have to upgrade to the eCommerce package to use it.

      You can find it in your HTML editor- click on  "Add" -> "Online Store".

      For more information and FAQs about the new Online Store click here or check out this video:


      Eileen, Wix Team.
  • wyang6

    Replied by wyang6 May 15, 2013


    I am looking to create a website with wix and conduct an ecommerce website. I would like to know how much it will be for operating the website, domain fee, and if any other payments are involved? 



    • Eileen Wix Team

      Replied by Eileen May 15, 2013

      Hey  wyang6

      eCommerce ($19.90/month) or for the yearly package $194:

      This package includes connecting your domain, removing the Wix ads from your site and using the eCommerce feature. You can store up to 2.5 GB with 5 GB bandwidth.

      You'll find all the details (features, prices…) here.

      I would like to help you save money- if you upgrade now to the Yearly eCommerce Package​m  with this coupon code: Discount208221 you can save 30% & get these FREE gifts:

      - $50 voucher for Facebook Ads
      - $75 voucher for Google Ad-words
      - A coupon for a FREE domain

      Eileen, Wix Team.
    • wyang6

      Replied by wyang6 May 16, 2013

      Thanks Ayal, but I am still struggling to understand the concept behind wix. I am currently creating a website which will run for four months selling water bottles. Do you have any suggested templates, and plans I can use? Also if i were to use the 19.90 per month I would have access to web designing, domain, hosting price, and ecommerce (shopify)? I am new to this whole eCommerce thing, sorry to bother with so much questions. Also can I use the 19.90 plan for four months instead of a year?? or cancel it after four months?

    • Jonathan Wix Team

      Replied by Jonathan May 16, 2013

      If you need to have the site up for 4 months a monthly premium package rather than a yearly is good for you, just cancel the premium package when done. The eCommerce package is needed for those using eCommerce online store components on the website, if you are planning to use Shopify there is no need for the eCommerce package. Regarding a domain, you can buy one separately but will need to upgrade in order to connect it with the website and also in order to remove Wix ads (any package above connect domain does that).

  • Shauna

    Replied by Shauna March 13, 2013

    @katerosenthal, this is not possible. You can only connect your domain once you upgrade your free site to a Premium Package that allows for this service. Also you can set up your site as a normal site for now and add in your eCommerce at a later date. You can add Shopify and the Wix Online Store to any Wix template at any time. 


    For more info about connecting your domain, click here.

  • kate

    Replied by kate March 12, 2013

    If I have my own domain name, can I create a free wix site for now, with a redirect? So I can advertise mydomain.com on marketing materials and have it directed to username.wix.com/sitename - and then when I am established, upgrade to an acct with my own domain? 

    Also, if I set up my site - as a free site - can I later plug in the shopify app to add e-commerce? Or would I have to re-create my site with an e-commerce template?

    Thank you in advance.


  • Jonathan Wix Team

    Replied by Jonathan January 31, 2013

    Thank you for your compliments and detailed post. About the colors, we are not sure when but we will improve color selection and availability. Regarding customers writing their own names, please elaborate, we are not sure what you mean.

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply