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wix Wix Team

In the Editor- click on save/publish and your site will be online!

If you are a free user, you will be able to visit your site instantly.
If you use your own domain and have already upgraded, you will see your Wix site.

Please be patient,  connecting your domain might take up to 72 hours.


Note: In order for the changes that you made in your editor to be published to your live website, you must click publish from the editor every time after you've saved your changes.

Replies(496 replies total)

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  • johnkurta

    Replied by johnkurta July 21, 2014

    Hi, It doesn't seem like my domain name is connected to my wix.com site. Are you able to confirm if it will appear? Thanks

    • Etti Wix Team

      Replied by Etti July 21, 2014



      The domain name you entered is not connected to Wix’s nameservers and is not pointing to Wix’s IP address.

      To connect your domain to our name servers:

      • Send your domain hosting company the following message:

      I have built a site on Wix.com. Please connect my domain to their name servers- NS1.WIX.COM (IP address and NS2.WIX.COM (IP address

      After sending your message, please allow up to 72 hours for changes to get updated (propagate).


      Thank you for your cooperation.

  • porter64

    Replied by porter64 July 18, 2014

    I can't find my site at all on Google.  It has been published for over a week now.

    • Ira Bel Wix Team

      Replied by Ira Bel July 18, 2014



      I can see from our records that you published your Wix website on 7/10/14.


      Please be aware that it can take from 1 to 3 months for Google to update its database and for your site to be indexed. Finding your site using your relevant keywords may take even more time.


      One way to speed up this process is to submit your website directly to search engines.

      You can submit your website directly to Google here.
      You can submit your website directly to Bing here.

      Wix guarantees that all of the text and meta tags on your site are being scanned by search engines, however we cannot guarantee that Google will choose to assign your website a high rank, this part is up to you.


      Make sure that your websites content has been optimized in accordance with the advice offered in our SEO Learning Center. We also recommend that you use the SEO Wizard & Monitoring tool for a more in depth analysis of your site’s SEO.

  • aelfryth

    Replied by aelfryth July 15, 2014


    I seem to be having a small problem! I have published my site and only the first page is visible online, This seems to happen every time i publish. Yes i published each page, No i can't see them even after 72 hours which is annoying to say the least as i am redirecting people via my yell account and facebook and the feedback i am getting is that i have 1 page and not the 5 i expected to have??

    Please help. http://aelfryth.wix.com/littletwinklers is the site address.

    Many thanks Ally!!

    • Rony Wix Team

      Replied by Rony July 15, 2014

      Hi Ally,

      Thank you for choosing Wix!


      Please note that the reason you're not able to view the other pages on your love site is because you didn't create a navigation bar (menu to your site). Please add a menu to your site so that users will be able to navigate through your pages. 


      To add a menu: From the left side of the Editor, click the Add icon > click Buttons & Menus > click Menu > drag the menu into place and resize it accordingly.

      Note: To change how your pages' names appear on the menu, you must change the page names from Pages (click the Page icon from the left side of the Editor).
      For more information about menus click here.
      Hope this helps! If you have any other question, we will ba happy to help. 
      Thanks, Rony Customer Solutions
  • courtneymcmxciv

    Replied by courtneymcmxciv July 13, 2014


    I've just published my site (www.theadvocatesclub.co.uk) and it was showing before when I typed it into the address bar but now it doesn't. I've reset my DNS and followed the instructions to make sure everything is connected and ready to go live via my domain. Have I done everything right and is it just a matter of waiting for the three days to see?


    Thank you,


    • Or Y Wix Team

      Replied by Or Y July 14, 2014

      Hello Courtney,


      Please note that your domain is not connected to Wix yet. Please make sure you let 72 hours to pass for the changes to fully propagate.

      In case the issue persists, please let us know.

      All the best, Or
  • rd1bruce Premium VIP

    Replied by rd1bruce July 13, 2014


    I am having a bit of a problem and I hope you can help? I believe I just published our new Wix Premium web site using our domain FruityWipes.com which is held by GoDaddy. I understand it can take a few days to go live. How can I tell if I did everything right and just have to wait. I dont want to waste 3 days and the find out I needed to call GoDaddy or I should of did something else? Please advise if possible.

    Thanks Much


    • Elia Wix Team

      Replied by Elia July 13, 2014

      Hi Bob,

      I have visited your site: http://www.fruitywipes.com/ and I see it is correctly directed to your Wix site. Your site works perfectly!

      If you are still having trouble viewing your site, please try doing the following:

      1) Go here and click on "Delete all sites". Then clear your browser's cache.

      For step-by-step instructions about how to clear your browser's cache, please follow this link.
      You can also find a video tutorial here.

      2) Try to Flush your DNS. For detailed instructions on how to do so please go here.

      3) Please go to the Windows start menu->click on 'run'-> select the first option: 'Run'-> type: 'ping yourdomain.com'->A window will pop with an IP address. Please run this test from several computers.

      For Mac users: Go to ‘Application’ then open ‘Terminal’ and type: 'ping yourdomain.com'->A window will pop with an IP address. Please run this test from several computers.

      -If you receive an IP address on your computer other than the IP you see here and you see this IP from other computers please contact an IT expert in your area for further troubleshooting.

      -If you receive a different IP than the IP you see here from multiple locations, please send it to us in order for us to check it.

      Elia - Wix Support
  • mboyaberry

    Replied by mboyaberry July 9, 2014

    just published my wix site but trying to load the site its not being accessed, how long does it take to go live

    • mboyaberry

      Replied by mboyaberry July 9, 2014

      infact am getting a zero sized reply

    • Rony Wix Team

      Replied by Rony July 9, 2014


      Thanks for contacting us! 

      Please note that I have checked your live site and was able to view it properly on my end. 

      Does this issue persist? If the answer is yes, please try to clear your browser's cache. You can find step by step instructions here. Also, it will be very helpful if you'll provide us with a screenshot of the error you are receiving. You can find step by step instructions here.


      Thanks for your patience, I await your reply. 

      Thanks, Rony Customer Solutions
  • abidjanart

    Replied by abidjanart July 8, 2014

    I've been trying since May 28 to get my site up and running. I redeemed my free domain voucher after purchasing a premium plan, then scratched my head for another month trying to figure out how to avoid losing any more time. I recently, repurchased an ecommerce plan, and was credited the original charge and recharged an additional 60 bucks. I. Still no further ahead... What gives, wix?

    • shayb7 Wix Team

      Replied by shayb7 July 8, 2014



      I can see that your domain artisansofabidjan.com is properly conencted to your Wix site 'artisansofabidjan', however this site hasn't been published yet.


      To publish your site: From the top of the Editor, click Publish > review your SEO and Mobile View options > click Publish. After a few seconds, the confirmation box will appear > click OK.


      Note: Saving changes will not make them appear live. Every time that you save your site, you will need to click Publish to make the saved changes appear live.


      To learn more about Publishing, click here.


      If you need any further assistance, please let us know.

    • abidjanart

      Replied by abidjanart July 11, 2014

      Thank you.  It took me a couple days to find the reply, but thank you. 

    • Eileen Wix Team

      Replied by Eileen July 12, 2014

      Hey abidjanart

      We're happy to help! 

      Please do not hesitate to contact us should you require any further assistance.

      Eileen, Wix Team.
  • tatjanakulina

    Replied by tatjanakulina July 7, 2014

    my domain http://tatjanakulina.cz should be connected to wix and published, but it keeps showing me the 404 site non existent error instead. what should i do?

    • noarein Wix Team

      Replied by noarein July 7, 2014



      Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.
      To fix this, please follow the instructions here

      Advanced: See the DNS records for this domain


      Please let us know if you need any further guidance.

      Have a great day! Noa :)
  • moremoralitynow

    Replied by moremoralitynow July 5, 2014

    Dear Linda, Thank you for your letter. Hearts are with you. As I do not know your age, all I can suggest is that you attempt to surround yourself with loving decent people.You have idea of the strength of your will. Please, attempt to find assistance with this horrible situation. Please keep us informed as to your progress as we will be keeping you in our thoughts.........http:/moremoralitynow.wix.com/numbertwo     

    • Leah Wix Team

      Replied by Leah July 5, 2014



      You have reached Wix support. Please let us know if you need assistance with contacting a Wix member.

      Sincerely, Leah Wix Team
  • ggabi65

    Replied by ggabi65 July 4, 2014

    I woke up I remembered, but at school I Hurry up I did not understand my handwriting: a student named Razzano Yeon was beating me every day, at my older brother hit me from eating sugar. But he saw me when he came home two hours after I arrived. Every day was bothering me. He still thinks he has authority over me, it is also a great violinist but not know how to play the violin, it is also a psychiatrist great opinion, I should be in an insane asylum until the day I die, and a great lawyer of all Consolidated me recently was a lawyer continued LINDA SASKIA MENCEL


    רוזנבאום גבריאל
    • Stav Wix Team

      Replied by Stav July 4, 2014

      Hello Gabriel,


      Unfortunately I was unable to understand what difficulty you’re experiencing.


      At Wix, we do everything in our power to provide the highest level of support and service.


      However, in order for us to assist you as effectively and efficiently as possible, we require that you provide us with some additional information. Please be sure to provide as detailed a description as possible.


      *Please make sure to include a screen shot, if possible.

      Once we receive this information, we will be able to assist you. Thank you for your cooperation and we await your reply.

      Should you have any further questions, please let us know! Thanks, Customer Solutions

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