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wix Wix Team

In the Editor- click on save/publish and your site will be online!

If you are a free user, you will be able to visit your site instantly.
If you use your own domain and have already upgraded, you will see your Wix site.

Please be patient,  connecting your domain might take up to 72 hours.

 

Note: In order for the changes that you made in your editor to be published to your live website, you must click publish from the editor every time after you've saved your changes.
 

Replies(493 replies total)

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  • sandbarmangawhai

    Replied by sandbarmangawhai 16 hours ago

    Morning Team Wix,

    My site yearly cycle has just come to an end, my premium account has been paid as of 18 July, however, my site www.sandbarmangawhai.co.nz is not online. 

    Is there anything I need to do or am missing? 

    Cheers in advance

    Andrew

    • Eileen Wix Team

      Replied by Eileen 13 hours ago

      Hey Andrew

      I can see that your domain subscription (with your domain host, not Wix) has expired- please contact them in order to renew and then ask them to connect the domain to the Wix name servers ns1.wix.com & ns2.wix.com 

      Eileen, Wix Team.
  • sltradingllc

    Replied by sltradingllc Yesterday

    I have published our website but when i try to google it, it's not coming up at all.  even if i write the full address on google search bar.  please advice

    • leel Wix Team

      Replied by leel 23 hours ago

      Hi,

       

      Please note,

      I can see from our records that you published your Wix website on Jul 9th 2014.
       

      Please be aware that it can take from 1 to 3 months for Google to update its database and for your site to be indexed. Finding your site using your relevant keywords may take even more time.

       

      One way to speed up this process is to submit your website directly to search engines.

      You can submit your website directly to Google here.
      You can submit your website directly to Bing here.
       

      Wix guarantees that all of the text and meta tags on your site are being scanned by search engines, however we cannot guarantee that Google will choose to assign your website a high rank, this part is up to you.

       

      Make sure that your websites content has been optimized in accordance with the advice offered in our SEO Learning Center. We also recommend that you use the SEO Wizard & Monitoring tool for a more in depth analysis of your site’s SEO.

       

      Please contact us should you require further assistance. 

  • str8upoutdoors

    Replied by str8upoutdoors 2 days ago

    I published my site last week and it's still not live. Am I doing something wrong?  

    • amitn6 Wix Team

      Replied by amitn6 2 days ago

      Hey str8upoutdoors,

      Thank you for contacting Wix support.

      I've checked your site and it is in fact up and running. You can access it here.

      If you're having troubles accessing it I recommend you clear your browser's cache.  You can find step by step instructions here.

      Feel free to contact us should you require any further assistance.

       

       

      Kind regards, Amit
  • huseyinkara062

    Replied by huseyinkara062 2 days ago

    I have puplished ny web site.But not on the internet two days

    • amitn6 Wix Team

      Replied by amitn6 2 days ago

      Hi huseyinkara062,

      Thank you for contacting Wix support.

      I've checked your site and it is in fact up and running. You can access it here.

      If you're having troubles accessing it I recommend you clear your browser's cache.  You can find step by step instructions here.

      Feel free to contact us should you require any further assistance.

      Kind regards, Amit
  • lois925

    Replied by lois925 2 days ago

    I have updated my domain hosting site, do I need to do anything on WIX end to get my site live as SOON as possible? I don't want to wait 3 days then realize I needed to do something else. 

    • Danna Wix Team

      Replied by Danna 2 days ago

      Hi,

       

      I have visited your domain http://wellnesssolutions3.net/ and I see it is correctly directed to your Wix site. Your site works perfectly!


      If you are still having trouble viewing your site, please go here and click on "Delete all sites".Then clear your browser's cache.


      For step-by-step instructions about how to clear your browser's cache, please follow this link.
      You can also find a video tutorial here.

       

      If you are still unable to access the site, please let us know!

       

      Danna- Wix Team
  • lois925

    Replied by lois925 3 days ago

    Hi, I have waited over 72 hours and still no website. I have connected my domain, can someone help me so I can get the site up and running? 

    • Nati Wix Team

      Replied by Nati 3 days ago

      Hi lois925,

       

      Thank you for contacting Wix Support. 

       

      Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.


      To fix this, please send your domain hosting company the following message:

      I have built a site on Wix.com. Please connect my domain to their name servers- NS1.WIX.COM (IP address 216.139.213.90) and NS2.WIX.COM (IP address 95.211.144.195).

       

      After sending your message, please allow up to 72 hours for changes to get updated (propagate).

       

      Feel free to contact us should you need any further assistance.

      Best Regards, Nati - Wix Support Team
    • lois925

      Replied by lois925 3 days ago

      www.wellnesssolutions3.net is the website (it has some standard text that was put up until I could get the site published)

    • lois925

      Replied by lois925 3 days ago

      But I thought you hosted for free? I want you to host.

    • lois925

      Replied by lois925 3 days ago

      OH, ok thank you.

       

    • Shai Wix Team

      Replied by Shai 2 days ago

      Hi,

       

      Has your issue been resolved? Are you still experiencing difficulties?

       

      Please let us know and we will gladly assist.

      Shai - Wix Support
    • lois925

      Replied by lois925 2 days ago

      I have updated my domain hosting site, do I need to do anything on WIX end to get my site live as SOON as possible? I don't want to wait 3 days then realize I needed to do something else.

    • nikolaib1 Wix Team

      Replied by nikolaib1 2 days ago

      Hi lois925,

       

      I have checked your domain www.wellnesssolutions3.net  and the domain configuration appears to be okay. Please make sure you assigned the domain to one of your Wix sites.
      For more information click here.

       

      After you assign it please be patient. Pointing your domain to Wix might take up to 72 hours.

       

      Please contact us if you require further assistance.

      Nikolai, Wix team
  • joshabcede

    Replied by joshabcede 3 days ago

    I have tried publishing my website a bunch of times.. Every time I go to check my website, it tells me "Coming Soon - Future Home of Something Quite Cool". Then it asks me to login if I am the owner to a website called cms.websitetonight.com to launch my website... It doesn't look trustworthy.

    What should I Do?

    • rony Wix Team

      Replied by rony 3 days ago

      Hi, 

      Thanks for contacting Wix Support. 

      Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.
      To fix this, please follow the instructions here

      Rony WixTeam
  • johnkurta

    Replied by johnkurta 4 days ago

    Hi, It doesn't seem like my domain name is connected to my wix.com site. Are you able to confirm if it will appear? Thanks

    • Etti Wix Team

      Replied by Etti 4 days ago

      Hi,

       

      The domain name you entered is not connected to Wix’s nameservers and is not pointing to Wix’s IP address.

      To connect your domain to our name servers:

      • Send your domain hosting company the following message:

      I have built a site on Wix.com. Please connect my domain to their name servers- NS1.WIX.COM (IP address 216.139.213.90) and NS2.WIX.COM (IP address 95.211.144.195).

      After sending your message, please allow up to 72 hours for changes to get updated (propagate).

       

      Thank you for your cooperation.

  • porter64

    Replied by porter64 July 18, 2014

    I can't find my site at all on Google.  It has been published for over a week now.

    • Ira Bel Wix Team

      Replied by Ira Bel July 18, 2014

      Hello,

       

      I can see from our records that you published your Wix website on 7/10/14.

       

      Please be aware that it can take from 1 to 3 months for Google to update its database and for your site to be indexed. Finding your site using your relevant keywords may take even more time.

       

      One way to speed up this process is to submit your website directly to search engines.

      You can submit your website directly to Google here.
      You can submit your website directly to Bing here.
       

      Wix guarantees that all of the text and meta tags on your site are being scanned by search engines, however we cannot guarantee that Google will choose to assign your website a high rank, this part is up to you.

       

      Make sure that your websites content has been optimized in accordance with the advice offered in our SEO Learning Center. We also recommend that you use the SEO Wizard & Monitoring tool for a more in depth analysis of your site’s SEO.

  • aelfryth

    Replied by aelfryth July 15, 2014

    Hi,

    I seem to be having a small problem! I have published my site and only the first page is visible online, This seems to happen every time i publish. Yes i published each page, No i can't see them even after 72 hours which is annoying to say the least as i am redirecting people via my yell account and facebook and the feedback i am getting is that i have 1 page and not the 5 i expected to have??

    Please help. http://aelfryth.wix.com/littletwinklers is the site address.

    Many thanks Ally!!

    • Rony Wix Team

      Replied by Rony July 15, 2014

      Hi Ally,

      Thank you for choosing Wix!

       

      Please note that the reason you're not able to view the other pages on your love site is because you didn't create a navigation bar (menu to your site). Please add a menu to your site so that users will be able to navigate through your pages. 

       

      To add a menu: From the left side of the Editor, click the Add icon > click Buttons & Menus > click Menu > drag the menu into place and resize it accordingly.

       
      Note: To change how your pages' names appear on the menu, you must change the page names from Pages (click the Page icon from the left side of the Editor).
       
      For more information about menus click here.
       
       
      Hope this helps! If you have any other question, we will ba happy to help. 
      Thanks, Rony Customer Solutions

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