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Stats 415,752 topics posted 7,167 include Best Reply by Wix Team
Main Category : Getting Started
Sub Category : HTML5 is now on Wix!
Ticket # : 205253334
Ticket Status : Closed - best reply
Thank you for contacting us,
In case you saved your work and the changes doesn't reflect in your saved version please post here the following information:
1. when did this problem first happen (please try to be specific as possible- date&time)
2. GEO location
Thank you for your cooperationAlon - Wix Team
Replies(89 replies total)
Replied by Paola January 30, 2013
We are really sorry about this, but as you can see you already posted about this issue error 7002 HERE. We will update that thread only asbout the errror. Again, we are doing our best to come to a solution with this, we understand its affecting many users.
This is the last published version we have:
(published) 1/22/13 1:15 AM
We apreciate your patience.
Replied by mysmartmedia January 29, 2013
I had this same issue with my account and have posted several questions to another thread until I found this one. I started working (United States EST) Last Wed and throughout the day on Thurs. None of the changes saved. Same thing as person above...NO ERROR when I saved (and I saved it over 20 times during course of day).
YOUR SYSTEM HAD AN ERROR. ITS NOT ALL OF THESE PEOPLE IN VARIOUS LOCATIONS WITH BAD COMPUTERS AT THE SAME TIME.
GET WITH YOUR TEAM AND FIGURE OUT WHAT HAPPENDED, HOW TO STOP IT FROM HAPPENING AGAIN and....IF YOU CAN RESTORE THIS LOST WORK SOMEHOW...ASAP
If this is not addressed I will gather my fellow tech bloggers and make sure there are lots of posts on the web why NOT to use WIX.
I am a patient person but it has been almost a week and my patience has run out. I am done playing chatboard roulette for help.
Replied by Ron January 29, 2013
We apologize for the inconvenience.
I've checked both your editor and live version, they appeared identical to me. In order for us to assist, please point out the differences between your live site and in the editor, please be specific.
Thank you for your patience and understanding.Ron, Wix Team
Replied by Stevan Pavlovic January 28, 2013
thanks for the reply .. however, I, for now, I do not know where is the problem?
Every day, as soon as I do, or change, and I keep my post on facebook ..
none of them to last 3-4 days I've been doing-not saved!?
Pages we are constantly shooting .. and there are other problems here .. today when I was working with "Maxthon" .. told that broke Microsoft Virtual C?
For such problems I have with IE, Firofox, Sea Monkey, and so on!?
I guess that's the problem in this .. my old laptop and get back in a couple of days re-enable my PC!
Thanks and best regards,Stevan Pavlović
Replied by Tom January 28, 2013
Hi Stevan ,
Your site has been saved multiple times over the last couple of days, however it appears that it hasn't been Published for a few days. Remember: In order for changes that you make in the Editor to appear on your live site you must Publish your site, and repeat the process each time.
If you require further assistance in the future please don't hesitate to contact us again.