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Alon - WIX team Wix Team

 Thank you for contacting us,

In case you saved your work and the changes doesn't reflect in your saved version please post here the following information:

 

1. when did this problem first happen (please try to be specific as possible- date&time)

2. GEO location

3. what happens when you click on the save button? does the process goes through without a problem? does it state that your work has been saved ? 

 

Thank you for your cooperation

Alon - Wix Team

Replies(90 replies total)

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  • holmjo02

    Replied by holmjo02 Yesterday

    On my mac my whole web site has disappeard. I know I have saved it but I can no longer find it, edit it or view it. Can somebody Plese help me. Its called child soldiers.org. 

     

    Cheers, Jonathathon H.W

    • Ron Wix Team

      Replied by Ron 16 hours ago

      Hi  holmjo02,

       

      Thank you for contacting Wix.

       

      We apologize for the inconvenience. When going over the account assigned to the email address you're contacting us from, I can see that it is empty. This probably means that you've accidentally created a new, empty account when attempting to log in to your existing account.

       

      Please provide us with your site's URL in order for us to locate your correct account.

      Ron, Wix Team
  • lucky0925500112

    Replied by lucky0925500112 March 18, 2014

    tyrty

    • Ron Wix Team

      Replied by Ron March 18, 2014

      I'm not sure I understand. If you've encountered any technical difficulties, please elaborate on them and we will gladly assist.

       

      Ron, Wix Team
  • Paola Wix Team

    Replied by Paola January 30, 2013

     

    mysmartmedia

     

    We are really sorry about this, but as you can see you already posted about this issue error 7002 HERE. We will update that thread only asbout the errror. Again, we are doing our best to come to a solution with this, we understand its affecting many users.

     

    This is the last published version we have:

    (published) 1/22/13 1:15 AM

     

    We apreciate your patience.

     

     

  • cjdent

    Replied by cjdent January 29, 2013

    I cannot save since adding a new page to the site

  • mysmartmedia

    Replied by mysmartmedia January 29, 2013

    I had this same issue with my account and have posted several questions to another thread until I found this one.  I started working (United States EST) Last Wed and throughout the day on Thurs.  None of the changes saved.  Same thing as person above...NO ERROR when I saved (and I saved it over 20 times during course of day). 

    YOUR SYSTEM HAD AN ERROR.  ITS NOT ALL OF THESE PEOPLE IN VARIOUS LOCATIONS WITH BAD COMPUTERS AT THE SAME TIME. 

    GET WITH YOUR TEAM AND FIGURE OUT WHAT HAPPENDED, HOW TO STOP IT FROM HAPPENING AGAIN and....IF YOU CAN RESTORE THIS LOST WORK SOMEHOW...ASAP

    If this is not addressed I will gather my fellow tech bloggers and make sure there are lots of posts on the web why NOT to use WIX.

    I am a patient person but it has been almost a week and my patience has run out.    I am done playing chatboard roulette for help.

    Best,

    Valerie

  • Ron Wix Team

    Replied by Ron January 29, 2013

    Hi Alimatic,

     

    We apologize for the inconvenience.

     

    I've checked both your editor and live version, they appeared identical to me. In order for us to assist, please point out the differences between your live site and in the editor, please be specific.

     

    Thank you for your patience and understanding.

     

    Ron, Wix Team
  • Rapido Wix Team

    Replied by Rapido January 29, 2013

    Hi tactical3rddimension,

     

    I accessed your site and could not recreate the issue. Are you still having it? Can you please try using a different browser and let me know if it persists?

  • tactical3rddimension

    Replied by tactical3rddimension January 29, 2013

    I CANNOT SAVE.... Please help...  says ERROR: 1020

  • Stevan Pavlovic

    Replied by Stevan Pavlovic January 28, 2013

    Hi tom,

    thanks for the reply .. however, I, for now, I do not know where is the problem?
    Every day, as soon as I do, or change, and I keep my post on facebook ..
    none of them to last 3-4 days I've been doing-not saved!?
    Pages we are constantly shooting .. and there are other problems here .. today when I was working with "Maxthon" .. told that broke Microsoft Virtual C?
    For such problems I have with IE, Firofox, Sea Monkey, and so on!?
    I guess that's the problem in this .. my old laptop and get back in a couple of days re-enable my PC!
    Thanks and best regards, 

    Stevan Pavlović
  • Tom Wix Team

    Replied by Tom January 28, 2013

    I was, of course, referring to the site stevanart.net. If you are referring to a different site please specify.

     

    Thanks,

    Tom- Wix Team

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