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Sharon

It has been over two years since the release of our HTML Editor and keeping the Flash-to-HTML exporter up-to-date is interfering with the continuing development of our HTML platform. Therefore, we unfortunately can no longer continue supporting this tool. You can create an HTML site from one of our many great templates here.

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  • paddykelly1

    Replied by paddykelly1 Yesterday

    What have I designed on wix.com?

     

    I am unable to upload my site through my webhost as I don't have an index.html.

     

    I am very inexperienced with web design (my first attempt) so I'm lost with computer jargon but have I just wasted my domain and hosting ? How can I upload my website I designed here????????

     

    Regards,

    Disgruntled and Frustrated

    • Barrios Wix Team

      Replied by Barrios 18 hours ago

      Hi,

       

      Thank you for contacting the Wix support team, we apologize for the inconvenience you are experiencing.

      In order for us to further assist you please elaborate on the issue you are experiencing.

      I see you have a domain gardaswaps.com connected to your paddy Wix site, i checked your domain connection and it appears that your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.
      To fix this, please follow the instructions here

       


      Feel free to contact us with any questions you may have.

      Many thanks, Barrios
  • jenpics2010

    Replied by jenpics2010 Yesterday

    I have a flash site also and was able to get some basic info on the mobile awhile ago during the transition. Iam also quite frustrated that it cannot be viewed mobile devices. Can you

    tell me how I can at least add my contact info to it please?

    • jenpics2010

      Replied by jenpics2010 Yesterday

      I must have what was available then for the mobile devices. Short summaries of categories.

    • Ira Bel Wix Team

      Replied by Ira Bel Yesterday

      Hello,

       

      We are not sure we understand your question.

      Can you please elaborate what do you mean by "add my contact info to it " ?

       

      Please feel free to contact us in case you need further assistance. 

  • samuelbellamy

    Replied by samuelbellamy 3 days ago

    I am adding my two cents worth again. I think Wix is holding their members in contempt for such callous disregard for the work done by them..it really is scandalous.

    1. Other websites similar to yours, DO OFFER FLASH TO HTML5 CONVERSION. That you don't is total disregard for your customers endless hours of effort on their flash websites.

    In addition, you were also very reluctant to disclose in an OVERT way that the Flash websites were only visible on certain browsers and conditions when people signed up originally.

    2. Obviously from the amount of answers on this thread, you have done a really lousy job of making the differences, capabilities and future of the platforms - so the amateur designer could easily make a  correct decision and NOT spend tens if not a 100 or more hours designing on a dying platform.

    3. You do not offer the combo of HTML5 for the Apple Products and other platforms that need it, along with maintaining their flash page for normal windows browsers, etc. and simply make a Entry page that let's the visitor choose the platform the person wants to see, PROBLEM SOLVED. You would need to purchase 2 Wix sites to achieve this. This should have been offered. It would satisfy many of your clients.

    4. You also could have automatically converted EVERYONE'S site into HTML5 and saved it for them since you knew this would be a huge issue in the near future. That would hae been the client-friendly way to go but you did not opt for this. Again the bottom line on YOUR end and lack of concern about the customer's satisfaction.

    5. Your HTML sites offer much less in the way of design ability and you also removed many of the clipart options that were available in Flash from the HTML version, so if a person like me used many of the clipart options, THEY CAN NO LONGER RECREATE THE SITE BECAUSE THE SAME ARTWORK AND FONTS ARE NO LONGER PRESENT. HOW CAN WE RECREATE THE SITES IF WE DON'T HAVE ACCESS TO THE ARTWORK AND FONTS?

    YOU ALSO DON'T ALLOW THE OPTION OF MEMBERS TO DOWNLOAD THEIR OWN ARTWORK IF NECESSARY AND IN MY CASE IT IS VERY NECESSARY.

    6. The simplicity of the HTML5 designs are really poor design. Not nearly as nice as the Flash Designs. And with a ton less options. Blocky and your eye does not travel around the page as it should. How do I know this..I teach graphic design and graphic editing programs at university level.

    7. PS, I like the way you choose your staff's own answers as the "BEST" Answer in this thread. Talk about Corporate Self-Interest. Addressing none of the complaints and in addition, patting yourself on the back in a snarky way. Frankly, that sucks.

     

    • Or Wix Team

      Replied by Or 3 days ago

      Hi,

       

      I'm sorry to hear that you feel this way.

      We try to maintain the best service possible for our customers, and we always learn from our user's suggestions and feedback. This is one of the reasons this support forum exists.

      We'll take your feedback into consideration.

       

      Thanks for your input and have a great day.

      All the best, Or - Wix support team.
  • mwholisticmedicine

    Replied by mwholisticmedicine July 16, 2014

    I have a premium pkg, Flash site. Can I continue with this Flash site, or is it necessary to create a new site using HTML? 

    • Danna Wix Team

      Replied by Danna July 16, 2014

      Of course not! The Flash technology is a little less compatible with certain browsers/features (this is true to all Flash sites, not just Wix), but if you are currently satisfied with your current site you most definitely can assign your Premium to it!

       

      Danna- Wix Team
  • wetheusers

    Replied by wetheusers July 16, 2014

    for those who miss this feature, let me tell you that it would not have saved you any time. I tried it a good number of times throughout the time it was available, it was merely a zombie version of your flash site at best with half the things missing entirely. or totally in the wrong places and pages.

     

    trust me, you would be better off avoiding this anyway and build your thing with existing images and text that you have from scratch using a blank template

    • wetheusers

      Replied by wetheusers July 16, 2014

      and you hears this from someone who spent a lot of time in 2011 to build an amazing flash site, only for it to hit the all awesome html5 platform less than 1 year into use... i never rebuilt it as my business goals and ideas changed... but i did build many many sites with html5 platform and i can tell u that even building a site with it is faster and easier.

    • Daniel Wix Team

      Replied by Daniel July 16, 2014

      Hi,

       

      Thank you for your feedback! I am sure our users would appreciate this input.

      Daniel - Wix support team
  • drbaume

    Replied by drbaume July 16, 2014

    As a paying customer...there should be a way for us to easily change from a flash to HTML5 site.  If that is no longer an option then there should be a way for you guys to do so.  We spent HOURS building a site only to be told that we have to rebuild it!  What is the incentive to stay using your site.  If we are paying a fee and we have to rebuild anyway then what is keeping us from looking elsewhere for a website developer?  What are you doing to make it right with your existing customers?

    • Yotam Wix Team

      Replied by Yotam July 16, 2014

      Hi drbaume,

      I'm sorry to hear about your situation.

      This feature was once, and for a very long time, available to all users with Flash sites.

      Unfortunately due to certain circumstances, we were not able to keep this feature alive.

      We have notified all Flash users before removing, that this feature was going to be removed so that all conversions may be made.

       

      I am sorry for the inconvenience caused.

      Unfortunately there is no current way to convert your Flash site to HTML5.

       

      If you require any further assistance, feel free to contact us again. 

      Yotam Wix Team
  • Phil Partridge

    Replied by Phil Partridge July 16, 2014

    Flash to HTML conversion...?

    Hi Guys.....
    I have two live FLASH sites operating at the moment:
    FIL180
    FAKEITSALON

    I am aware that you no longer offer Flash templates, but you used to offer a service to "change" Flash sites into HTML 5 format........
    Do you still offer this service please?
    Both the sites I have mentioned need to be formatted so that they can be viewed in ipad/mobile platforms, I spoke with one of your colleagues some time ago, who said that a basic transision could be done, but modifications would need to be made by me. 
    Please reply as soon as possible.......Thank you.....Phil.

    Phil.
    • Ritti Wix Team

      Replied by Ritti July 16, 2014

      Hi Phil,

      Please refer to the "best reply" above.

      Thank you.

      Best, Ritti
  • JMSART

    Replied by JMSART July 8, 2014

    how to upgrade your current site to html5

    I want my two sites, joanne schwindt photography and my sewloveknit sites to also work on mobile devices. They currently do not. 
    How can I upgrade my site to offer this new service that  you have currently updated. Thank you. 

    • Nicole Wix Team Wix Team

      Replied by Nicole Wix Team July 8, 2014

      Hi JMSART,

      I have merged your post into this thread. Please see the best reply above.

      Please also let us know if you have any questions regarding this issue.

      Thanks, Nicole,
  • Talysia

    Replied by Talysia July 5, 2014

    I am sooooo annoyed that I just recently posted my site only to find that it is not the newest version somehow. Now it doesn't work on cell phones etc and I am not a happy customer! I think there should be an easy way to convert it. Too bad if it interferes, you should set up something to support your customers better.

    • Shai Wix Team

      Replied by Shai July 5, 2014

      Hello,

       

      I am sorry for the inconvenience. We try our best to direct new users to the HTML editor rather than have them create Flash sites. Our HTML templates provide a solid ground for site design, so you should find it easy to create a better-looking site quickly.

      Shai - Wix Support
  • g-rilla

    Replied by g-rilla July 4, 2014

    Hi, 

    I understand that there is no Flach to HTML conversion tool anymore, but if we create a new HTML5 site from scratch, do we need to pay for another premium site? Or can we transfer that premium status to the new HTML5 site we create?

    • g-rilla

      Replied by g-rilla July 4, 2014

      FYI, I just paid for a new year on one of my premium (Flash) sites... thanks

    • ariadned Wix Team

      Replied by ariadned July 4, 2014

      Hi g-rilla,

      Thanks for contacting Wix Support!

      Please note that you can create a new HTML5 site and simply move your premium plan to your new site.

      To switch your premium plan to another Wix site: Sign in to your Wix account > hover over Subscriptions > click Premium Plans > under the relevant plan, click Transfer > select the new site > click OK.

       

      Note: Make sure to assign your domain to your updated site. After transferring your plan, under Manage Premium, click Domains > next to the relevant domain, click Manage.

      Under Domain Connects To, click Change > select the relevant site > click Save.

       

      For more information about transferring your plan to another site, click here.

       

      Kind regards,

      Ariadne - Wix Team

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