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wix Wix Team

In order to use the Wix site editor, click the "Templates" button and choose to start from one of our templates or create your Wix site from scratch.


You can now use the Editor freely. You may customize any chosen item by clicking on it and manipulating it with options from the property panel on the right side of the editor.
 

There are 5 options you can use:
 

Pages: Add pages and page transitions to your site
Design: Add a background, colors and fonts
Add: Add navigation, text, images, galleries and more
Settings: Change your site settings including SEO and statistics.
App Market: Add a variety of apps to your site.
 

Remember to click "Save" at the end.
For our Editor help please click here.

Replies(101 replies total)

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  • jackrisin

    Replied by jackrisin June 10, 2014

    everything froze up and I can not see my upload.   I need to talk to some one 772-562-5396

    • ilan-t Wix Team

      Replied by ilan-t June 10, 2014

      Hello,

       

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.
       

      You can reach us by telephone in a number of ways:

       
      1) You can select a time to speak to an agent based on our availability and call volume by visiting this link.
      In order to meet the needs of our rapidly growing Wix community and to continue to deliver the personal and professional service you've come to expect from us, we now offer a scheduled call back. Scheduling a call with a Wix Product Specialist also allows you to ask your question in advance so that we can come prepared. Call slots on the scheduler will be shown in your local time, based on the clock of the computer you are using to schedule the call.
       
      2) Our call center is open from 6am to 5pm Pacific Standard Time.
      You can call 1-800-6000-WIX (949) to speak to a live agent (Callers outside the US can call 415-639-9034), Entry of your user ID on our phone system will help us to process your call better.  Please note that wait times may be longer on non-scheduled calls.
       
      VIP users: Please be sure to enter your user ID when calling directly. This will allow us to direct your call to our VIP team.
       

      Best regards

  • msllazer

    Replied by msllazer April 24, 2014

    We have own web site. But we want to redisgn that with wix. How could we do this. Could you help me? 

    • Ellie Wix Team

      Replied by Ellie April 24, 2014

      Hi msllazer,

       

      Thank you for contacting us. You can create a site from scratch or you can browse through the wide variety of templates that Wix offers under the Templates section.


      To use a template from the Templates section, go to Wix.com and click Templates. Pick the template that you'd like, roll over the icon and click 'edit'!

      Please make sure that your popup blocker is disabled.

      For information about how to create a site from a template click here.
      For information about how to create a site from scratch click here.
      For information about how to create a multi-lingual site click here.
      For video tutorials click here.

      I suggest you visit our learning center here for more information.

       

      Please let us know if you have any further questions we may assist you with.

       

      All the best, Ellie
  • astridriverop

    Replied by astridriverop April 21, 2014

    astridriverop

    • Ella Wix Team

      Replied by Ella April 21, 2014

      Hi,

      At Wix, we do everything in our power to provide the highest level of support and service.

      However, in order for us to assist you as effectively and efficiently as possible, we require that you provide us with some additional information. Please be sure to provide as detailed a description as possible when describing the difficulties that you have experienced:

      1) Please provide us with a detailed description of the steps that you have taken so far so that we can replicate the process on our end and assist in finding a solution.

      2) Please provide us with more information about the location of the problem on your site, i.e. on what page can it be found?
      3) Which component in the editor are you having trouble with, i.e. the text box?
       

      *Please make sure to include a screen shot, if possible.
       

      Once we receive this information, we will be able to assist you. Thank you for your cooperation and we await your reply.

      Ella

  • sennebanier

    Replied by sennebanier April 14, 2014

    I just want to ask what you can use as a domain cuz it says to me that nothing i say is good

     

    • Daniel M Wix Team

      Replied by Daniel M April 14, 2014

      Hi,

       

      Please let us know where you've been trying to check domain availability, and please give us examples of domains you've tried and didn't work.

       

      Awaiting your reply,

      - Daniel M, Wix team.
    • sennebanier

      Replied by sennebanier April 18, 2014

      Just like Feam-Hotel.com

      Not with the .wix.com/

       

       

    • Eyal Wix Team

      Replied by Eyal April 18, 2014

      Hey sennebanier,

       

      You can now purchase your domain directly from Wix! When purchasing a domain from Wix, your new Wix domain will be automatically connected to the Wix servers. Connecting a domain to your Wix site has never been easier!

       

      For more information on purchasing and connecting your Wix domain, click here.

      If you already have a domain from another domain hosting company, please follow the steps provided here.

      Please note: In order to connect your domain purchased by Wix, you will also have to purchase one of the packages that include connecting your domain.

       

      Also note, some of the Yearly premium packages include a free domain for a year!

      You can find details about promotions here.
       

      After you purchase your Wix premium yearly package ("Combo", "Unlimited" or "eCommerce") , you will be able to find your voucher in My Account > Manage Premium > Vouchers.

      (Your free domain voucher will appear as soon as you purchase an eligible package. Please note that your Facebook Ads and Google Adwords vouchers will only appear in the Vouchers tab after 48 hours.)

       

      Unlimited Sale


      Ecommerce Sale
       

      For instructions on using promotional codes, click here.

      Please note: After the first free year you will have to renew your domain and purchase it.

       

      If you have any other questions, please be sure to let us know!

      Thank you,

      Eyal, Wix Customer Support Team
  • dennismarcia

    Replied by dennismarcia November 10, 2013

    The promotional page said that one could optimize a website for mobile with one click, without having to create a new website.  However I have not found a way to do anything but create the mobile site from scratch.  Where is this magic button?

    • dinamiso Wix Team

      Replied by dinamiso November 10, 2013

      Hi,

      I checked your Wix account and I saw you have build your main site using the Flash editor.

      Please note: The new mobile editor is available only for sites which were build using the HTML editor.

      I recommend you to check our HTML templates.

      You can create your HTML site now by clicking 'Templates' and choosing an HTML template. For more information on how to get started, click here

       

      Dina-Wix Team.

  • dp7777

    Replied by dp7777 October 11, 2013

    I already got a website but not on wix. 

    I was thinking of gradually move all my stuff from that site to a new wix site and as soon as I finish this process, delete the other website and only use the wix one.

    Is there a possibility to create a wix site, have it private for some time and then public?

    and can I give it a random domain for now, and change it later when my current domain will be free?

    • Eyal Wix Team

      Replied by Eyal October 11, 2013

      Hey dp7777,

       

      Please note that you can't transfer sites and content from from our competitors to Wix. 

      You're site won't go live until you don't decide to publish it. Once you do, the format of the free Wix site URL is username.wix.com/sitename.

      You can find your URL simply by clicking on Settings inside your editor > Site Address. You will find your URL under "Your Site Address is:".
       

      Once you wish to connect a domain (please note that this is a premium feature) you will be able to do so and when your users enter your free Wix URL, they will be redirected to your newly connected domain.

       

      You can also use the following coupons to receive a discount on the yearly Unlimited/eCommerce premium packages!

      If you have any other questions, please let us know!

      Thank you,

      Eyal, Wix Customer Support Team
  • Infy

    Replied by Infy September 28, 2013

    The blog option seemed to me more comfortable to use for updates rather than a news page; BUT I couldn't find a way to have a blog post link on my homepage the way I can do with news (with the whole post or even the beginning with the "read more" option...

     

    Can you please explain to me how I can do that?

    Thanks!

    • Alina Wix Team

      Replied by Alina September 28, 2013

      Hey, 

      You can link your text in your blog post to your Home page by editing your post and adding a link from a word or a sentence in your post as you can see in the attached screenshot below. 


       


      Please let us know should you require any further assistance! 
       

      Alina, Wix Support Team
    • Infy

      Replied by Infy September 28, 2013

      It's not what I meant....

      I meant, having this (see mark) on my homepage as well as the blog page (that I had named "news" even though it's a blog form).

    • Gat Wix Team

      Replied by Gat September 28, 2013

      Hi,

      You can not simply copy-paste the blog from one page to another.

      You can either:

      - Add button that links to the blog page/ or to a specific post.

      To add a button:
       
      1. From the left in the Editor, click the Add icon.
      2. From the Add list, click Buttons & Menus. Click one of the button options.
      3. From the Button Settings window, under Button Text, type a name for your button.
      4. Under Link to, click the field.
      5. From the Link Settings window that opens, click your Link type: Web Address, Page, Email or Document and add your link.
      Note: For more information about adding links, see the below section, Linking Your Buttons.
      6. From the Link Settings window, click Done.
      7. Click outside of the button to close the Button Settings window.

      - Add part of the post text then link it to the post's page/ blog page.

      As Alina explained.

      -Add a new blog and copy-paste the content of the old one. 

       

      Gat Wix Team.
  • villaazurro

    Replied by villaazurro September 3, 2013

    Hi, I want to add more reviews to my review pages on my site: www.villaazurro.com, but it doesn't work. Help please

    • Dima Wix Team

      Replied by Dima September 3, 2013

      Hi,

      You can't add content content to the bottom of your Reviews page because of your site's height. You can increase the height of the site by going to Settings-> Appearance, but note that you can only increase it up to a maximum of 2800 pixels. 

      Dima -Wix support team-
  • ripley878

    Replied by ripley878 July 13, 2013

    Hi

    I published my site yesterday and was told that it would take a few seconds to go live. I still can't find my site anywhere online.

    • Itamar Wix Team

      Replied by Itamar July 13, 2013

      Please note that I checked your site, http://www.prettypetiteshop.com/, and it works correctly from my end.

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.


      Please clear your browser's cache. You can find step by step instructions here.
       

      Itamar, Wix team
  • teamlagx

    Replied by teamlagx June 27, 2013

    Hey guys i have  problem whit my forum that thing where it says create a new pluse can i rename it or what because i realy need that but if its not the way i like then i cant use it btw my page is estonian

    • matiy Wix Team

      Replied by matiy June 27, 2013

       

      Can you please elaborate your question?

      Please include as many details as possible- this way we will be better able to assist you.

       

      Thanks.
       

      Wix Support Team

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