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wix Wix Team

Please go to www.wix.com > click on "Sign Up" > add your details. After logging in, simply click on "Templates" > choose the template you want to use -> click "Edit" and begin creating your site!
 

For more information on signing up, click here

 

Replies (21 replies total)

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  • regory2aryuniorrow

    Replied by regory2aryuniorrow March 19, 2014

    reply was NO help at all!

  • regory2aryuniorrow

    Replied by regory2aryuniorrow March 19, 2014

    it's not easy to use. i can't even sign up and i can't tell you why! instructions make no sense.  what does   if your cookies are blocked    mean?  what are cookies?  do i have cookies?  how would i know?  speak english and don't assume i'm a computer whiz kid!

    • Leah Wix Team

      Replied by Leah March 19, 2014

      Hello,

       

      I apologize for the inconvenience this has caused. We would like to assist you in resolving this error as soon as possible.

       

      Please note that if you have blocked your cookies you won't be able to use Wix.
      You can find instructions about your browser cookie depending on your browser here.

       

      Please let us know if the instructions aren't clear, and if further assistance is needed.

      Sincerely, Leah Wix Team
    • regory2aryuniorrow

      Replied by regory2aryuniorrow March 20, 2014

      it's supposed to be easy to do and it isn't at all!  i'll have to pay someone.  why can't you computer people speak english? what are cookies? how do i know if mine are blocked? greg

    • Paola Wix Team

      Replied by Paola March 20, 2014

      Hey!

       

      Google is a great tool that we all use ourselves as well, in order to find information.

      A cookie on internet language is explained here>>

      When exactly do you get this message?

       

      I can see that you already successfully signed up for WIx with:

      Email : regory2aryuniorrownaggie@gmail.com

       

      Your account is empty, theres no sites, can you login with this email and the password you chose?

       

      If not, please send us a screenshot.

      An answer to this topic can be found in How do I take a screen shot?

       

       

      Please follow the instructions provided here in order to troubleshoot issues.

      If the steps in the link didn't resolve your issues, please answer the questions in the same link.

    • regory2aryuniorrow

      Replied by regory2aryuniorrow March 20, 2014

      you are incorrect. i tried to sign on using email; m2a2r2y@yahoo.com  and never succeeded. then someone else helped me and used the wrong email that is the one you show in your records.  still, that is one of my 2 email addresses, so i tried using it and was utterly unsuccessful at getting started on a website in your incredibly complicated mess! so it's empty and i'll have to hire someone.  but your ads should say "any person who is very competent with computers can create a website with wix" if they are to be honest. a high level of computer competence is needed and nothing is explained in useful terms.

           if you would like, i could go through the website creation p[rocess website creation with one of your staff and show you how to write instructions for people who are not good with computers... starting with your sign-up page....no charge for my services. greg

    • Gat Wix Team

      Replied by Gat March 21, 2014

      Hi Greg,

      I am sorry to hear you are experiencing difficulties.

      We try to make our platform as user-friendly as possible, and I am sorry you find it complicated.

      You can find beginners information here:

      For information about how to create a site from a template click  here.

      For information about how to create a site from scratch click  here.

      For video tutorials click here.

      If you have any specific questions you would like to ask, we are here to help.

      Best regards,

      Gat Wix Team.
  • wendellwoods

    Replied by wendellwoods November 29, 2013

    Please assist in editing site and options to publish

    www.wendellwoodsforgovernor.com

    248.338.6857

    Wendell

    • Eileen Wix Team

      Replied by Eileen November 29, 2013

      Hey Wendel

      For information about how to create a site from a template click  here.

      For information about how to create a site from scratch click  here.

      For information about how to create a multi-lingual site click  here.

      For video tutorials click here.

       

      Please enter your new account information and log in. From here, go to the "Templates" button and choose to start with a template or to create your Wix from scratch. Roll over your selection and choose Edit to start your design.

       

      Start by choosing the background you want. You can now play with the Editor freely. You may customize any chosen item by clicking on it and changing it.

       

      Remember to click Save at the end.

      Once you are done creating your Wix document, you may connect your own domain (for example www.mydomain.com). You will need to purchase a domain and upgrade your site to one of our Premium packages that allows for this service.

      Wix sells domains! You can follow the instructions here.

      If you purchased a domain from a different domain hosting company, you can connect it to your Wix site by following the instructions here.
      In order to complete the process ask your hosting company (where you purchased your domain name from) to point your domain to the Wix server using the following cnames: ns1.wix.com & ns2.wix.com

      You can also get a free domain coupon from us if you buy one of the yearly packages (Combo/Unlimited/eCommerce).
      You can find more information about this sale here.

      Here is some more information about our different Premium packages. Below you can see the details of each package and exactly what services you will receive with each.
      For the Wix Premium Learning Center, click here.

      There are five upgrade options:

      Connect Domain ($6.90/month) or for the yearly package $49:
      This package enables you to use your own domain that you have purchased from any domain registrar, but will not remove the wix ads.  You can store up to 500 MB, with 1 GB bandwidth.

      Combo Package ($10.95/month) or for the yearly package $99:
      This package includes connecting your domain and removing the Wix ads from your site. You can store up to 3 GB with 2 GB bandwidth.

      Unlimited Package ($15.95/month) or for the yearly package $149:
      This package includes connecting your domain and removing the Wix ads from your site. You can store up to 10 GB with unlimited bandwidth.

      eCommerce ($19.90/month) or for the yearly package $194:
      This package includes connecting your domain, removing the Wix ads from your site and using the eCommerce feature. You can store up to 20 GB with 10 GB bandwidth.

      Available only in the U.S and Canada
      VIP Package ($29.90/month):
      This package includes first priority support, connecting your domain and removing the Wix ads from your site. You can store up to 20GB with unlimited bandwidth.


      You'll find all the details (features, prices…) here.

      Eileen, Wix Team.
  • jb4166

    Replied by jb4166 October 28, 2013

    Good morning my name is Julie, I need help to change and add pictures, and pay for my website and talk to someone about going live.  I live in the UK can you help me my number is 0208 668 7111.  I wait your reply would love to get the website up and running as soon as possible please.  Julie

    • Léa Wix Team

      Replied by Léa October 28, 2013

      Hey Julie,

      We're here to help! Wix phone support can be scheduled by clicking here (and click on the Contact Us button). Please be sure you are logged in to your Wix account before calling.

      For instructions about Adding Images, please, click here.

       

      Here is some more information about our different Premium packages. Below you can see the details of each package and exactly what services you will receive with each.
      For the Wix Premium Learning Center, click here.

      There are five upgrade options:

      Connect Domain ($6.90/month) or for the yearly package $49:
      This package enables you to use your own domain that you have purchased from any domain registrar, but will not remove the wix ads.  You can store up to 500 MB, with 1 GB bandwidth.

      Combo Package ($10.95/month) or for the yearly package $99:
      This package includes connecting your domain and removing the Wix ads from your site. You can store up to 3 GB with 2 GB bandwidth.

      Unlimited Package ($15.95/month) or for the yearly package $149:
      This package includes connecting your domain and removing the Wix ads from your site. You can store up to 10 GB with unlimited bandwidth.

      eCommerce ($19.90/month) or for the yearly package $194:
      This package includes connecting your domain, removing the Wix ads from your site and using the eCommerce feature. You can store up to 20 GB with 10 GB bandwidth.

      Available only in the U.S and Canada
      VIP Package ($29.90/month):
      This package includes first priority support, connecting your domain and removing the Wix ads from your site. You can store up to 20GB with unlimited bandwidth.


      You'll find all the details (features, prices…) here.

       

      Léa - L'Équipe Wix
    • jb4166

      Replied by jb4166 October 28, 2013

      Hi thanks for the response but it would be nice to talk to someone, I need to change the email address on this account because I have done all the work for a freind and she will be taking it over.  what is the area code for me to log my number.  All i want is to talk to someone if I don't then I will have to take my business some where else which is a shame.  I love good service and I should be able to talk to someone with my concerns.   

      my number is 07980002221

       

      i wait your reply Jackie

    • Gat Wix Team

      Replied by Gat October 28, 2013

      Hi Jackie,

      If you would like us to contact you, you can click here and search for "Does Wix have a phone number? " in order to schedule a call from us to you.

      Thanks!

      Gat Wix Team.
  • rebornsrobini

    Replied by rebornsrobini June 30, 2013

    Minha conta é premium e fala que tenho ecomerce só que diz que minha loja está indisponivel no momento,como faço para ela ficar online?

  • magtag1013

    Replied by magtag1013 June 14, 2013

    I am interested in building a website who can  I contact to get  started  and what is the cost/

    • Michal

      Replied by Michal June 14, 2013

      Hi, 

       

      You can create and publish your site for free! Simply choose a template and start editing.

      You can also upgrade your site for additional premium features, such as removing Wix ads from your site, connecting a domain, eCommerce and more. 

       

      Please let us know if we can help with anything else. :)

       

      Thanks,

      Michal - Wix Team
    • Danna Wix Team

      Replied by Danna June 14, 2013

      Hey!

       

      Please enter your new account information and log in. From here, go to the "Templates" button and choose to start with a template or to create your Wix from scratch. Roll over your selection and choose Edit to start your design.

      For information about how to create a site from a template click  here.

      For information about how to create a site from scratch click  here.

       

      The Wix design platform is totally free for any user. 

      We do have a premium offer for a small fee that enables our users to get more storage and bandwidth if they need it, the option to remove the Wix tags, and the option to connect their Wix design to their own domain name. 

       

      You'll find all the details regarding the different Premium packages and what services they offer  here .
       

      If you don’t need any of these options then you can use it for free as much as you like!

       

      For questions regarding sales or support please call us:

      US Toll Free, at 1-800-6000-WIX (1-800-600-0949) during normal business hours (Monday - Friday between 6AM - 5PM PST) and we will be happy to assist you.

       

      If you are calling from outside the US and need a direct number you may call +1-415-639-9034 during the same hours.

       

      *Note: If you are calling from outside the United States, we suggest that you use a VOIP service to call us. Many of these services, such as Skype, allow you to call toll free numbers for free.

       

      You may also contact us by email at support@wix.com

       

      Feel free to post any question you have here in the forum as well and we'll be more than happy to assist!

       

      Danna- Wix Team
  • magtag1013

    Replied by magtag1013 June 14, 2013

    I want to bill a website

     

    • Danna Wix Team

      Replied by Danna June 14, 2013

      Hey!

       

      Please enter your new account information and log in. From here, go to the "Templates" button and choose to start with a template or to create your Wix from scratch. Roll over your selection and choose Edit to start your design.

       

      For information about how to create a site from a template click  here.

      For information about how to create a site from scratch click  here.

       

      Please feel free to contact us for any future assistance!

       

      Danna- Wix Team
  • Josef - Wiklex

    Replied by Josef - Wiklex May 28, 2013

    Hello,

    I tried to change my websites name and on the my accunt section the website truly changes the name however when I visit my website the browser tab says the old name still, I changed all the page names in to Home About Contact etc so that it will not show the old name.. But why doesnt it change in the tabs on the browsers? Very annoying that it dosent change in the browser.. my visiters gets confused.. Please help anyone!

    • Josef - Wiklex

      Replied by Josef - Wiklex May 28, 2013

      Plus! When you link the my website to Facebook it shows the old name! 

  • eyalyanivpsykings

    Replied by eyalyanivpsykings April 21, 2013

    Hello everyone,
    How do I Embeds site's HTML code?

    • Ori Wix Team

      Replied by Ori April 21, 2013

      Hi eyalyanivpsykings,

      With the HTML App you can test and add your own HTML code to your Wix site.

      For more information check out the tutorial below, or you can click here.
       


      *Take a minute to read through the Known Issues & Limitations of the HTML iFrame/Embed App via the link above before using this.

       

      Regards, Ori Wix Team
  • Danna Wix Team

    Replied by Danna August 22, 2012

    @aliactio9

     

    Please specify which name you are trying to change- site name, user name, login email?

     

    Also note that according to our records, your site 'mishatsnackbar' has not been published yet. Search engines can not index your site before you publish it.

    Simply click on "Publish" (on the the right side of the upper menu in your editor).
    You can follow the instructions here.

     

    Also be aware that it can take anywhere from 1 – 3 months for your site to be crawled and indexed in order to appear in search engines such as Google or Yahoo. This waiting period is the same for all websites, not just those created using Wix.

    You can help speed up this process by submitting your website to search engines directly.

    Please click here for information about how to submit your site to search engines (scroll down to #2).

     

    Please let us know if you need more help!

    Danna- Wix Team

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