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wix Wix Team

You can edit your site, at any time, through the Wix Editor.

 

To edit your site: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > click Edit Site.
 

To open or view one of your sites: Sign in to your Wix account > click My Sites > next to the relevant site, click View Site.
 

Note: If you can't find your site on the My Sites page, it is possible that you may have created more than one account. Please try to remember if you have registered more than once. If you can not remember, please address this issue with support by providing the URLs of your sites and any alternative emails that you might have used so that we can assist you in locating your other accounts.

Replies(213 replies total)

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  • croacia

    Replied by croacia June 25, 2013

    Hello, Wix Team!

    I can't access to edit my site (http://croacia.wix.com/hvar). Everything goes well with the login and, when I click on "edit my site", the "loading wix html5 editor" screen appears and it stays there for ever...I've been using rockmelt browser (chrome) with no problems at all until now. I tried also to do it using firefox without any success.

    Please, help!

    • Yoav Wix Team

      Replied by Yoav June 25, 2013

      Hello,

       

      Please update your browser to the most recent version and afterwards please clear your cache.  You can find step by step instructions here .

       

      If the problem persists, please try using a different browser or use an anonymous browsing window.

       

      Let us know if the problem persists or if you need any additional help!

       

    • croacia

      Replied by croacia June 25, 2013

      hello, thanks for answering!...Both, firefox and rockmelt are most recent versions...tried the anonymous browsing and nothing changed.

      Any other suggestions??

    • Yoav Wix Team

      Replied by Yoav June 25, 2013

      Hello,

       

      Do you have any internet security software or a firewall installed? If so, please try temporarily disabling it and try again.

       

      Please also try accessing your editor using a different computer and network connection, so we could further investigate this issue.

       

      Awaiting your reply!

    • croacia

      Replied by croacia June 26, 2013

      That was it!!...firewall was (mysteriously) messing up with wix editor!!

      Thanks a lot for your help!

      Cheers

    • Danna Wix Team

      Replied by Danna June 26, 2013

      We are happy to hear the issue is resolved!

       

       Please feel free to contact us again for any future assistance!

       

      Danna- Wix Team
  • pkdrewandubu

    Replied by pkdrewandubu June 20, 2013

    I have been trying to edit my wix account.  pkdrew.wix.com/pkdrew.  Each time I try to edit it, a TEST site comes up that I tried to do before someone helped me to build the site.  She says I should use my email, but it doesn't show my site, but my site is up and running but I would like to edit it.

    • Eileen Wix Team

      Replied by Eileen June 21, 2013

      Hey  pkdrewandubu

      Please note that your site is indeed under another account.

      Please log out of this account, then log back in using another email.

      Eileen, Wix Team.
  • kimmyoiling

    Replied by kimmyoiling June 20, 2013

    I am wonder why I cannot edit my website. After logging in, I did not see the link of my site and the blue "Manage & Edit Site". Thank you for helping!

    E-mail: kimmyoiling@hotmail.com

    URLs: http://kimmysiu.wix.com/2013portfolio

    • kimmyoiling

      Replied by kimmyoiling June 20, 2013

      P.S. It shows "We noticed you don't have a site yet." on my main page after logging in.

    • Maya Wix Team

      Replied by Maya June 20, 2013

      Hi kimmyoiling,

      This is because you have two accounts :)

       

      Please log in with the email: kimmysiu@outlook.com and you will see your site.

      Please check out this page for instructions in case you forgot your password.

       

      Thanks,

       

       

      Maya Support-Team Wix
    • kimmyoiling

      Replied by kimmyoiling June 20, 2013

      Thank you very much! The problem was solved well and effectively:)
      It is an incredible service and system!!

    • Michal

      Replied by Michal June 20, 2013

      Hi, 

       

      I'm glad we were able to help! :)

      Please feel free to contact us again in the future. 

       

      Thanks,

      Michal - Wix Team
  • bharatkings

    Replied by bharatkings June 17, 2013

    I can not edit and enter my wix site

    site name is www.fayarum.com

    but login names is entering www.bharatkings.com

     

     

    • Elia Wix Team

      Replied by Elia June 17, 2013

      I’ve noticed that you’ve embedded your site, http://fayarum.com/. Wix does not offer support for users who embed Wix material into external sites.
      In order to receive proper support we ask you to correctly connect your domain to the Wix servers as this would guarantee the integrity of your site’s design and layout.

      In addition, please bear in mind that Google Analytics and search engine crawlers can only work properly with your site when your domain is correctly connected to our servers.

      For more information on connecting your domain to your Wix site, check out our help page.
       

      Elia - Wix Support
  • marklinden29

    Replied by marklinden29 June 8, 2013

    I have Wix Premium

    I am trying to log into my account and get the following message:

    Cannot load resource: 
    http://static.wix.com/services/third-party/jquery/1.7.1/min/jquery.js

    HELP please...I would like to continue building my site.

    thx,

    Mark

    206 714 5276

    mark@baseballpositive.com

    • ariadned Wix Team

      Replied by ariadned June 8, 2013

      Hi Mark,

      I just checked your Account and had no difficulties entering your Editor. 

      Please follow the instructions provided  here .

      If the steps in the link didn't resolve your issues, please answer the questions in the same link.

       

      Thanks and we await your reply,

      Ariadne - Wix Team
  • Anya Heinz

    Replied by Anya Heinz June 3, 2013

    Dear Guys,

       I struggled with the same problem for 18 months. Wix team could not help. Solved it myself . You need only to update the latest Google chrome version. That'S ALL !!!! They could not tell me, but worked it out myself. Good luck !!!! Am the oldest bag on IT in the WORLD. LOL X X X 

    • Yoav Wix Team

      Replied by Yoav June 3, 2013

      Hello,

       

      I'm glad to hear your issue was resolved, and have passed this information so that such cases won't happen again.

       

      Let us know if you need any additional help - we'll be happy to further assist you whenever needed!

  • kevintravels

    Replied by kevintravels May 29, 2013

    Hello wix ;) my site is kevintravels.wix.com/kevintravels. is there a way to remove the /kevintravels (the slash kevintravels) part at the end because it seemed redundant to me. I was asked the domain name but it seems i typed kevintravels double? please help to make it " kevintravels.wix.com" only. Im sure it'll still be free since the wix.com is still in the end. Big thanks!             

    • Itamar Wix Team

      Replied by Itamar May 29, 2013

      Unfortunately that is not possible. Wix free domains are built from username.wix.com/site-name. However, you can purchase your own domain name from Wix, which won't have any Wix reference in it. Click here for more information.

      Itamar, Wix team
  • chrisreed72

    Replied by chrisreed72 May 22, 2013

    When I go to my account, one site we are working on shows up, the other does not show at all, but yet I can find that published site online, how do I even get to it to edit it if it doesn't show in my account?  I spent a lot of time already and my business is going through that site ,how do I edit it if you are not showing it?

    • Jo Wix Team

      Replied by Jo May 22, 2013

      Please include the link of the site you are unable to locate in your account.

      Thanks,

       

  • walterds

    Replied by walterds May 20, 2013

    when i try to open my account to edit my site i receive the following message:

    $FishEyeXMLError$ Fisheye TREE XML error: Unrecognized file header: len=302156 b=|1f|8b|8|0|0|0|0|0|0|3|74|9d|57|6f|eb|5c|98|9d|af|27| xo=-1 xl=-1 bo=-1 bl=-1 Error #1010

     

    this is my second attempt to get some help. thanks 

    • Nat

      Replied by Nat May 20, 2013

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      Please don't hesitate to contact us again. Nat
  • murad450

    Replied by murad450 March 23, 2013

    Thanks. I clicked on Manage & Edit Site" but i found no  "Edit Site". I think there might be some problem.

     

    Regards.

    Home My Heaven
    • Michal

      Replied by Michal March 23, 2013

      HI murad450,

       

      Please send us a screenshot of your Manage & Edit Site page, so we can look into the issue.  

       

      Thanks,

      Michal - Wix Team

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