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wix Wix Team

You can edit your site, at any time, through the Wix Editor.

 

To edit your site: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > click Edit Site.
 

To open or view one of your sites: Sign in to your Wix account > click My Sites > next to the relevant site, click View Site.
 

Note: If you can't find your site on the My Sites page, it is possible that you may have created more than one account. Please try to remember if you have registered more than once. If you can not remember, please address this issue with support by providing the URLs of your sites and any alternative emails that you might have used so that we can assist you in locating your other accounts.

Replies(213 replies total)

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  • candacejekelvin

    Replied by candacejekelvin November 5, 2013

    I want to switch sights that's connected to my with account. I already have a premium account with one website. I created a new website for my photography business I would like to change domains.

    • ariadned Wix Team

      Replied by ariadned November 5, 2013

      Hi candacejekelvin,

      You can do it via the Domain Manager when clicking on "Domains" on the top bar on your "My Account" tab -> Click "Manage" next to your domain -> Click "Change" next to "Wix Site" and choose the relevant site.
       

      You can find more information here.
      You can find a video tutorial about managing your premium account here.

       

      If you have any further questions please let us know.

      Thanks,

      Ariadne - Wix Team
  • snapit1

    Replied by snapit1 November 3, 2013

    I too am having problems with the editor. Stopped working after I upgraded to premium and and added my own web domain. I've tried shutting off my firewall and running the lates chrome, nothing?

    Help.

    www.communityphotoclubnh.com

    • Hudson Wix Team

      Replied by Hudson November 4, 2013

       

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

       

      We also recommend you to try and use different browsers and see if there is any difference.


      To download the latest Google Chrome browser please click here
      To download the latest Firefox browser please click here

       

  • alonoway

    Replied by alonoway October 30, 2013

    I created a free website awhile ago...my clients can view it, but I can not access to update it.  When I go under manage account it says I have not yet created a website.

    The domain is www.wix.com/poetryfortheeye/amy

    Any help and advice is greatly appreciated!

    • Danna Wix Team

      Replied by Danna October 30, 2013

      Hi!

       

      Note that your site is associated with this email: poetryfortheeye@hotmail.com

       

      Please use this email to login to your account and let us know if you need any additional assistance!

       

      Danna- Wix Team
  • shaharitma

    Replied by shaharitma October 24, 2013

    HELLO,
    I CAN'T CONNECT TO MY ACCOUNT WITH THE DOMAIN http://shaharitmaha.wix.com/shaharitma
    IN ORDER TO EDIT IT. ONE OF THE FOLLOWING MAIL ADRESSES IS THE RELEVANT...
    OR
    SHAHARITMA@GMAIL.COM
    OR
    SHAHAR_MAHBESH@WALLA.CO.IL
    BY INSERTING BOTH I MANAGE TO 'ENTER' BUT IN BOTH CASES THE SYSTEM CLAIMS THAT THERE IS NO ACCOUNT. WHAT SHOULS I DO?

    • Ron Wix Team

      Replied by Ron October 27, 2013

      Hi,

       

      The correct email address assigned to the account that holds the site you've mentioned above is: shaharitmaha@gmail.com

       

      If you do not recall your password, you can use the recovery tool located in the log in window.

       

      Let us know how it went and if you require further assistance.

       

      Ron, Wix Team
  • rexiecabais13

    Replied by rexiecabais13 October 20, 2013

    why is that its so slow to edit my site??

    • Nat

      Replied by Nat October 20, 2013

      Hey,

       

      I am not able to see any documents under this account. Did you open the site under a different username?

      Please don't hesitate to contact us again. Nat
  • todieformandy

    Replied by todieformandy September 9, 2013

    I have tried everything and still cannot open my free website 

    to change old information. Please assist me. I need to

    up date. Todieformandy

    www.melony1120.wix.com/todieformandy

    • Ron Wix Team

      Replied by Ron September 9, 2013

      The email address assigned to the account that holds the site you've mentioned above is: melony1120@gmail.com

       

      If you do not recall your password, you can use the recovery tool located in the log in window.

       

      Let us know should you require further assistance.

       

      Ron, Wix Team
  • eimte5

    Replied by eimte5 August 7, 2013

    Do you see that? I can not understand what means the server error. i correctly know my password. please solve my problem. 

    • Keren Wix Team

      Replied by Keren August 7, 2013

      Hi  eimte5 ,

       

      Please try some of the solutions provided  here  to make sure that your issue is not a local one.

      Make sure to try different browsers, connections and devices.

      If the steps in the link didn't resolve your issues, please answer the questions in the same link.

       

      Please also add a  screen shot  of this issue  so that we can further investigate and help.

       

       

      Awaiting your reply.

      Keren, Wix Support
    • eimte5

      Replied by eimte5 August 7, 2013

      I appreciated your exertion. But i did not solved my problem.

      My wix ID is samick2003@samick.com ( my hompage address is "samick2003.wix.com/samick-inc". So you can conjecture my wix ID)

      When i tried to login wix site, and successd login, i could not believe my eyes.

       

      I think that my account was deleted or changed. 

      The conclusion is makes a new web site by other my account. 

      But if i experience that error one more time, i do not use the wix.

      thank you.

    • Jonathan Wix Team

      Replied by Jonathan August 8, 2013

      We apologize for the inconvenience. We have visited your account and saw that you have one website with the name "samick-inc" and a deleted one with the name "ppooj". Are you not seeing these sites? Please tell us what kind of help can we provide you with. 

  • eimte5

    Replied by eimte5 August 7, 2013

    hellow

    My hompage address is http://samick2003.wix.com/samick-inc.

    The problem is when i correct my homepage, i have to log in through the "webmaster login"

    ("webmaster login" is placed  under the right side on my hompage.)

    But i can not log in my homepage. After i filling my personal code number, the site has appeared"Server error - Unable to log in".

    I can not solve this problem. please give me some solution! help me !

     

    • Marina Wix Team

      Replied by Marina August 7, 2013

      Hello, 

      I was unable to locate a webmaster login button on your homepage. Please specify the exact location of the button in order for us to inspect the issue further more. 

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

  • janrdufault

    Replied by janrdufault July 30, 2013

    I need to edit my published website.  When click on my account, I don't see an option for Manage and Edit...

    Is this the reason?  "Please note: If you can't find your site in the "My Account" page, the reason might be that you created more than one account. Please try to remember if you have registered more than once. If you can not remember, please address this issue to support by providing the URLs of your sites and alternative email addresses so that we can assist you in identifying other accounts."

    If so, I only want one account (I'm not seeing anything when I go to my account) and just want my main account.  

     

    • HIRO Wix Team

      Replied by HIRO July 30, 2013

      You won't be able to see multiple accounts when you are logged in from a certain account. It is highly likely that you have created multiple accounts without knowing it and created your website on the other account. If you can provide us with URL of your website, user name, or email address that you could possibly use for your other account, we can help you identify your website.
      Thank you for your cooperation. Look forward to hearing from you soon.
      Best regards,

      -HIRO, Wix Team
  • wqtravers

    Replied by wqtravers July 18, 2013

    can not see this site in my account to manage  or edit ....http://www.samwakefieldassociates.com/

    • Adam E. Wix Team

      Replied by Adam E. July 18, 2013

      Hi,

      The account you're currently logged in with is not the same one used to create the site in the above URL.

      Please make sure you are using the correct login email address, and try again.

       

      If the problem persists please let us know.

      Thanks,

      Adam, Wix Support

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