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wix Wix Team

You can edit your site, at any time, through the Wix Editor.


To edit your site: Sign in to your Wix account > click My Sites > next to the relevant site, click Manage Site > click Edit Site.

To open or view one of your sites: Sign in to your Wix account > click My Sites > next to the relevant site, click View Site.

Note: If you can't find your site on the My Sites page, it is possible that you may have created more than one account. Please try to remember if you have registered more than once. If you can not remember, please address this issue with support by providing the URLs of your sites and any alternative emails that you might have used so that we can assist you in locating your other accounts.

Replies(213 replies total)

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  • Elia Wix Team

    Replied by Elia April 19, 2012


    While working on your Wix site, your computer and browser stores various information. This build up of information can sometimes cause conflict.

    Please clear your browser's cache. You can find step by step instructions here.

    If the issue persists, please let us know!

    Elia - Wix Support
  • extramac

    Replied by extramac April 19, 2012

    what happens with wix editor all day....ERROR CODE FOR SUPPORT: 500

  • Adam F Wix Team

    Replied by Adam F April 18, 2012



    The account connected to the email address that you have used to post this question here (s.gartner@bigpond.com) is an empty account. 

    Please make sure that you are using the correct log in information as your site maybe located under another account. 


    If you are still unable to see your site, please send us the site's URL so that we can try and help you locate it.  


    Thank you and I await your reply,

  • sgartner

    Replied by sgartner April 18, 2012


    No I Can't see my websites pic at all, I havn't been able to see that for a while. All That appears in my account when i log on is the box that sayes view but when i wave the mouse over that, nothing happens.

    help please i have had this issue for the last three months.



  • Jonathan Wix Team

    Replied by Jonathan April 18, 2012

    If you are seeing your website's picture int he My Account page, please click that image, it opens up the editor just as the small edit button does. Tell us if you are able to edit your site.

  • sgartner

    Replied by sgartner April 18, 2012

    Hi Elia I have spent the afternoon doing what you suggested in able me to edit my current website but the edit button still does no appear in my account. I have internet explorer 9 and I have aso changed my browser to Crome and tried that but still nothing.


    any ther suggestions welcome, I need t get into my site to edit it asap.





  • Elia Wix Team

    Replied by Elia April 13, 2012

    You cannot 'override' an account. If you created an account with a certain email, you cannot use the same email (unless you've changed the email in the account settings)


    I am sorry you are experiencing difficulties. I would like to help you locate your account. Please assist me by providing with as much of the following information as possible:

    1. Wix Username:
    2. Email Address used to register your Wix account:
    3. Full Name:

    4. Wix URL:

    5. Domain Name attached to your account (premium):

    6. Address as it appears on your credit card statement (premium):



    If however you wish to create a new account with new templates, you can start edit your own site from a template.

    To edit a template from the Create page, simply roll over the template > click Edit > edit the template.
    Please note: The Explore page shows templates that where made by Wix costumers and are not editable.

    For more information about building your website from a template, click here.


    Elia - Wix Support
  • statyba2

    Replied by statyba2 April 12, 2012

     I have already created my site and it is active but I can't login ,

    because later at the same email I create a new  account.  

    How to edit a web page?

  • Elia Wix Team

    Replied by Elia April 12, 2012

    @cprtrio @sgartner

    Please clear your browser's cache. You can find step by step instructions here.

    Afterwards, please login to the same account you've used to create the documents.

    If you need further assistance, please let us know.

    Elia - Wix Support
  • sgartner

    Replied by sgartner April 11, 2012

    Yes I too am having the same problem as 1L Bil and cprtrio, I can't access my site and edit it.  After logging in to my account, there is nothing listed.  I have already created my site and it is active but I can't edit it.  


    Please help I haven't been able to edit it for months, no one seems to have the answer :(

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