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wix Wix Team

For information about how to create a site from a template click  here.

For information about how to create a site from scratch click  here.

For information about how to create a multi-lingual site click  here.

For video tutorials click here.


Please enter your new account information and log in. From here, go to the "Templates" button and choose to start with a template or to create your Wix from scratch. Roll over your selection and choose Edit to start your design.


Start by choosing the background you want. You can now play with the Editor freely. You may customize any chosen item by clicking on it and changing it.


Remember to click Save at the end.

Replies(1,120 replies total)

Show my replies first
  • ashleymote43

    Replied by ashleymote43 6 hours ago

    All I want to do is add text to my page...text I have already written and merely want to copy and paste.

    Why won't your system allow me to click on text, and then paste into the empty page.

    At the monent I am wasting a lot of time and getting nowhere.  You claim you system is easy - it is not.  It's a nightmare.

    Ashley Mote

  • ibaaburizik

    Replied by ibaaburizik July 6, 2014

    I am not sure what my plan is.

    I paid 24 dollars for a domain. My understanding is a free premium plan or upgrade and some vouchers. What unable to edit my site, it is telling me I need to sign up for a plan. Can you help? THANK YOU! :)

    • Tal Wix Team

      Replied by Tal July 6, 2014

      Hi ibaaburizik,


      Thank you for contacting Wix support team.

      I can see you purchased a domain, however your account doesn't contain any sites.

      To create a site, please follow the instructions on the Best Reply at the top of this page.


      Then, upgrade your site and connect it to your domain:

      1. To upgrade your site: Sign in to your Wix account > click My Sites > next to the relevant site, click Upgrade.

      2. To assign your domain to your site: Sign in to your Wix account > from the menu at the top, hover over Subscriptions > click Domains > next to the relevant domain, click Manage.

      Under Domain Connects To, click Change > select a site > click Save.


      Please tell us how you managed and whether you need any further assistance,

      Tal, Wix Team
  • martylin64

    Replied by martylin64 July 2, 2014

    Where do I ask a question??? 

    • martylin64

      Replied by martylin64 July 2, 2014

      I am new and feeling a little lost lol

      Hi, I am new to this site and finding it rather frustrating not to be able to talk to somebody. 
      I am after some help with the design of my logo, I would like to add a paw print into my logo but not quite sure on how to go about on doing that.  Could you kindly advise or let me know who to ask for help.  
      Many thanks for your help 
      Kind regards 

    • rony Wix Team

      Replied by rony July 2, 2014

      Hi Martina, 

      Thanks for contacting Wix Support. 

      Wix phone support can be scheduled by clicking here

      Please be sure you are logged in to your Wix account and be prepared to provide us with some details of your issue.

      Please elaborate what do you mean by a "Paw print".

      All best,


      Rony WixTeam
    • martylin64

      Replied by martylin64 July 4, 2014

      Hello, thank you for replying. 

      I would like to replace the letter " o " in the word "Love" of my site name with a paw print,   you please advise how I could do this?

      Thank you  

    • Stav Wix Team

      Replied by Stav July 4, 2014



      I suggest you upload a picture of a paw.

      Then, edit your text and replace the "o" with a few spaces as needed. Place the paw image in the right place and you should be all set.


      For more information, see:

      How do I add an image to my Wix site?

      How do I edit text in the Wix editor?


      Should you have any further questions, please let us know! Thanks, Customer Solutions
  • rotemrybak

    Replied by rotemrybak July 1, 2014

    איפה האתר שהתחלתי לבנות? לא מצליחה למצוא אותו בשום מקום באתר

    • Stav Wix Team

      Replied by Stav July 1, 2014



      אני לא רואה אתר תחת החשבון הנ"ל. האם יש לך חשבון נוסף בWIX תחת אימייל אחר?

      אם כן, אנא נסה\י להתחבר אליו.

      כמו כן, יכול להיות שהאתר לא נשמר ועל כן איננו קיים עוד. אנא דאג\י לשמור את השינויים בנעשים באדיטור.


      על מנת להתחיל לבנות אתר חדש, בצע\י את הפעולות הבאות:

      wix.com --> templates --> choose a template --> edit site.


      Should you have any further questions, please let us know! Thanks, Customer Solutions
  • blmzbk

    Replied by blmzbk June 30, 2014

    The site doesn't work!

    1. Wix Username: blmzbk
    2. Email Address used to register your Wix account:blmzbk@gmail.com
    3. Wix URL http://www.wix.com/blmzbk/blmzbk.wix.com/blmzbk.ru):
    4. Domain Name attached to your account:www.blmzbk.ru




    • leel Wix Team

      Replied by leel June 30, 2014


      This site is associated with this email address: avt.blmz@gmail.com

      Please try to reconnect using the email address above.

  • dbabamd

    Replied by dbabamd June 30, 2014


    I created a website recently that I canno't access anymore. I used to log in and the main page would give me straight access to the html editor but now, it is saying ''Hey, we notice that you don't have a website yet, start creating one''. Why did that changed? I seriously don't feel like redoing it all over as I want to keep the same name/URL. I need an answer shortly on how I can access my site again in order to post new stuff. I see some other people posted the exact same question.... 

    1. Wix Username: dbabamd
    2. Email Address used to register your Wix account: dbabamd@yahoo.com
    3. Wix URL (i.e. http://www.wix.com/username/site or username.wix.com/site):


    4. Domain Name attached to your account: No domain name attached to it or I need a serious explanation about what that is. I didn't pay for a domain name or anything. 

    Please answer me shortly with the solution!!



    • Jonathan Wix Team

      Replied by Jonathan June 30, 2014

      The site was never gone, you simply opened a new user account (by mistake no doubt) without realizing:


      User name : babamd     email:   babamd@yahoo.ca       Websites: 1, 'babamd'

      User name : dbabamd   email:   dbabamd@yahoo.com   Websites: 0


      Log out and log into the right account.


  • elenaclick26

    Replied by elenaclick26 June 27, 2014

    I have a question, I want to cancel my website I started with elenaclick and change it with my new emailit?

    • elenaclick26

      Replied by elenaclick26 June 27, 2014

      how to  do so, someone knows?

    • Gat Wix Team

      Replied by Gat June 27, 2014


      To delete a site: Sign in to your Wix account > click My Sites > next to the relevant site, clickManage Site > on the right, under Handy Shortcuts, click Show More > click Delete Site.


      Note: Deleting a site does not cancel your premium plan or delete your account.

      Gat Wix Team.
  • lucianogb5

    Replied by lucianogb5 June 21, 2014



    • Stav Wix Team

      Replied by Stav June 21, 2014



      I noticed that you have posted multiple questions on the forum.


      In order to receive a more accurate response and to avoid any confusion with overlapping material, please post your question only once.


      This will also speed up our response time to you since you will not have to repeat your issue multiple times and explain it to multiple representatives.

      Should you have any further questions, please let us know! Thanks, Customer Solutions
  • lucianogb5

    Replied by lucianogb5 June 21, 2014


    • Stav Wix Team

      Replied by Stav June 21, 2014



      Unfortunately I was unable to understand what difficulty you’re experiencing.


      At Wix, we do everything in our power to provide the highest level of support and service.


      However, in order for us to assist you as effectively and efficiently as possible, we require that you provide us with some additional information. Please be sure to provide as detailed a description as possible.


      Once we receive this information, we will be able to assist you. Thank you for your cooperation and we await your reply.

      Should you have any further questions, please let us know! Thanks, Customer Solutions
  • chloeslwong

    Replied by chloeslwong June 18, 2014

    How to begin

    Hi there,

    I already have my own domain. Can you guide me where to start?

    Is there any Live Chat provided?

    Many thanks.

    • Marceline Wix Team

      Replied by Marceline June 18, 2014


      I have merged your reply into the relevant thread. Please refer to the best reply above.

      You can reach us by telephone in a number of ways:

      1) You can select a time to speak to an agent based on our availability and call volume by visiting this link.
      In order to meet the needs of our rapidly growing Wix community and to continue to deliver the personal and professional service you've come to expect from us, we now offer a scheduled call back. Scheduling a call with a Wix Product Specialist also allows you to ask your question in advance so that we can come prepared. Call slots on the scheduler will be shown in your local time, based on the clock of the computer you are using to schedule the call.
      2) Our call center is open from 6am to 5pm Pacific Standard Time.
      You can call 1-800-6000-WIX (949) to speak to a live agent (Callers outside the US can call 415-639-9034), Entry of your user ID on our phone system will help us to process your call better.  Please note that wait times may be longer on non-scheduled calls.
      Best regards, WIX Team.

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