Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
wix Wix Team

There are several ways to use your Wix site with Facebook:
 

1. You can create a special fan page ready site and publish it directly into a fan page on your Facebook profile. 
To create such a site please choose a template from here.
For instructions and information click here.

2. Share your Site on your Facebook Wall. Click here for more information.

3. Embed your Wix site to your Facebook Page. You can find the information here.

Replies (37 replies total)

Show my replies first
  • dumancan444

    Replied by dumancan444 January 21, 2014

    ay7wsttstswu8sew2o0w

    rtrtrtr
    • Jonathan Wix Team

      Replied by Jonathan January 21, 2014

      We are not sure how we can help you, please elaborate.

  • suritar

    Replied by suritar December 1, 2013

    Hi. I published my site. However, when I go to facebook to view it, it only show a partial of my wix facebook templated (the top and the bottom). The middle portion keeps saying it is "loading" and has been doing that for hours. How can I fix that to view the page?

    • Jonathan Wix Team

      Replied by Jonathan December 1, 2013

      Please provide us with a link to your page on Facebook so we can see for our selves how this looks like.

  • shariarkhabir179

    Replied by shariarkhabir179 November 28, 2013

    Hello . how can I use it with the FB account and what would the exact facilities? Thanks

    • Jonathan Wix Team

      Replied by Jonathan November 28, 2013

      We have two main features to offer you, Facebook sites (see templates here) or, if you have an online store, an app that sends the store to your Facebook page (found under easy social store on the app market - only for eCommerce users).

  • in5146

    Replied by in5146 November 15, 2013

    Hello.  I can't find the link to the Facebook templates on the template page. 

    Thank you.

    S.

    • Ilia Wix Team

      Replied by Ilia November 15, 2013

      Hi,

      Click this link to access the Facebook templates.

       

      Best regards

      Ilia - Wix Support
  • ivansiljkovic

    Replied by ivansiljkovic October 19, 2013

    Hello Wix,

    please advise can I use my wix site connected to domain www.kiddyjoy.rs as template for Facebook page or Facebook welcomer, or I should have possibility only to chose templates offered on your site and then again should adjusted to desired Facebook page?

    Thanks,

    Ivan

    • Nat

      Replied by Nat October 20, 2013

      Hey Ivan,

       

      In order to use the Wix app with your FB page, you need to use the Facebook templates available.

      Please don't hesitate to contact us again. Nat
  • 2497cosfordsquadron

    Replied by 2497cosfordsquadron August 21, 2013

    Hi,

    I have been following the instructions (http://www.wix.com/support/main/html5/facebook/using-facebook-templates-and-publishing-facebook) to publish my Wix Facebook site to my Facebook page.

    Step Three of the section Publishing to Your Facebook Page (3. From the page that opens in Facebook, click Go to App.)  The page that actually opens is the WixYourPage App page:

    Thanks,

    Ryan

    • Jonathan Wix Team

      Replied by Jonathan August 22, 2013

      The install button was replaced with start because the app is already installed on your Facebook page. To see your site on Facebook visit your homepage -> click on the page to which you installed the app, it will appear on the left bar under Pages) -> Once on the page click the MY Site button, it will have a Wix logo and is located center page.

    • 2497cosfordsquadron

      Replied by 2497cosfordsquadron August 22, 2013

      Hi,

      Thank you. But I do not understand "To see your site on Facebook visit your homepage -> click on the page to which you installed the app, it will appear on the left bar under Pages)".

      Ryan

    • 2497cosfordsquadron

      Replied by 2497cosfordsquadron August 22, 2013

      Sorry, thanks so much for your help Jonathan. I have worked it out now.

      Many thanks,

      Ryan

    • Jonathan Wix Team

      Replied by Jonathan August 22, 2013

      Very happy to hear that :)

       

      You are welcome.

  • bijalthoda

    Replied by bijalthoda July 7, 2013

    Hi I have had the exact same problem with publishing my facebook site.( I have a premium wix site but ) a free facebook site that I am trying to embed into my facebook business page. I have been going in circles for the past 4 hours trying to find those options to change the tab image but the page settings do not have it. When you click update info, there is no toolbar appearing like the one described in your instructions...i removed the app twice and republished it to no avail. my facebook site is www.facebook.com/posaitive.

    my facebook site is http://bijalthoda.wix.com/home/htmlfacebook

    • Nat

      Replied by Nat July 8, 2013

      To publish to your Facebook Page:

      1. From the top menu of the Editor, click Publish. 
      2. From the Publish window, click Publish to my FB Page.

      3. From the page that opens in Facebook, click Go to App.

      4. From the permissions pop-up, click Allow. 
      5. From the Thank you screen that opens, click   Install Wix App.

      6. From the Add Wix Your Page screen, click Add WixYourPage.

      Your Facebook Page opens.

       

      On which stage are you getting stuck?

      Please don't hesitate to contact us again. Nat
  • doclind

    Replied by doclind April 24, 2013

    I as well am getting caught in a cycle...

    "Go to your Facebook page and select the Wix app tab
    Within the tab, click the page settings button
    Select your new Wix page design from the drop down menu"

    I find the wix app but cannot find the page settings button, cannot find select new wix page design

     

     

    • matiy Wix Team

      Replied by matiy April 24, 2013

       

      In order for us to be able to better look into the matter, please provide us with the URL of your Facebook page

      In addition, please provide us with a screenshot of the problem. For instructions on how to take a screenshot, please use this link.

       

      Wix Support Team
    • doclind

      Replied by doclind April 24, 2013

      here you go...https://www.facebook.com/doclind.thyroid?ref=hl

    • doclind

      Replied by doclind April 24, 2013

    • Nir - Wix Team Wix Team

      Replied by Nir - Wix Team April 24, 2013

      Hey @doclind,

      Thank you for contacting Wix support.

       

      I'm terribly sorry but I think there might have been a confusion.

      The link you provided us will not lead to your actual Facbook business page.

       

      Please make sure you are providing us with the correct link.

       

       

      Thank you and we await your reply,

      Nir

      Wix Team

       

    • doclind

      Replied by doclind April 24, 2013

      Here it is...https://www.facebook.com/doclind.thyroid

    • Jonathan Wix Team

      Replied by Jonathan April 25, 2013

      The link is just fine but the page is not designated to be public, so we cannot visit it. Also, to see the settings button you must use Facebook as yourself (person name) and not as a page - on the upper right corner of the Facebook window is a gear-wheel icon, click it, choose to use Facebook as '(yourname)', now on the left row of buttons click the page name to which you published your site. When you see the page click the Wix app button, it is large and center screen, you will then see the Page Settings button.

    • doclind

      Replied by doclind April 25, 2013

      I go to my personal page in FB and then can go to the page to which I published the site but when I go into it I do not see the Wix app button anywhere on that page. I only see the Wix app button on the left hand side of my personal page and it says WixYourPage. This is the only place I see it.

    • Tom Wix Team

      Replied by Tom April 25, 2013

      Hi doclind,

       

      I'm terribly sorry but I still wasn't able to fully understand. Please elaborate: what is it exactly that you are trying to do? Would you like to publish your Wix-Facebook site on your personal Facebook page (Facebook timeline) ? Are you trying to publish it to your Facebook Fan Page? (note that if so then you must first make the page Public on the Facebook-end). Did you follow the instructions here?

       

      Please provide us with all the information so we can best-assist you (your Facebook page address to which you're trying to publish your Facebook site, the precise steps you have taken until this point, + any additional information which you believe is relevant).

       

      Thanks,

       

      Tom

      Wix Team

    • doclind

      Replied by doclind April 26, 2013

      I am following your instructions at "Changing Your Site Tab Image on the Timeline Page"
      5. From the page that opens, roll over the image and click Edit.
      6. From Upload Page Tab Image, click Choose File.
      7. Browse your computer to find your image. Click Open.

      I have to download this from my computer?

       

    • Nir - Wix Team Wix Team

      Replied by Nir - Wix Team April 27, 2013

      The image that you wish to replace the currant Tab Image will have to be uploaded from your computer to Facebook.

       

      Thanks,

      Nir

    • doclind

      Replied by doclind April 30, 2013

      I cannot find where it says to do this.

      Why won't it just publish from Wix to facebook? I am afraid I am stuck.

    • doclind

      Replied by doclind April 30, 2013

      I publish it from Wix to facebook, isn't that going to do it?

      What is the step before I upload from computer. This is very annoying that

      in that it isn't easy to follow from Wix and do this.

    • Jonathan Wix Team

      Replied by Jonathan May 1, 2013

      To change your site tab image on the timeline page:

      1. From your Facebook Page, click Edit Page and then click Update Info.
      2. From the toolbar on the left, click Apps.

      3. Under the WixYourPage app, click Edit Settings.

      4. Next to Custom Tab Image, click Change.

      5. From the page that opens, roll over the image and click Edit.

      6. From Upload Page Tab Image, click Choose File.
      7. Browse your computer to find your image. Click Open.

      Note that Facebook requires the size of the image to be exactly 111 x 74 pixels.

    • doclind

      Replied by doclind May 1, 2013

      6 and 7. upload page tab image...is this supposed to be on my computer? Does it go from Wix to my computer? I don't have this or missed the step to do this.

    • Tom Wix Team

      Replied by Tom May 1, 2013

      The image of the tab must be uploaded from your computer, yes, but please note that this is something that is done on the Facebook-end, not Wix. 

      If you're still having trouble, I suggest that you contact our live phone support. I think that live support will make it much easier for us to understand your problem and provide you with the best assistance. Please call us, US Toll Free, at 1-800-6000-WIX (1-800-600-0949) during normal business hours (Monday - Friday between, 6AM - 5PM PST) and we will be happy to assist you.

      If you are calling from outside the US and need a direct number you may call 1-415-639-9034 during the same hours.

      *Note: If you are calling from outside the United States, we suggest that you use a VOIP service to call us. Many of these services, such as skype, allow you to call toll free numbers for free.

       

      Thanks,

       

      Tom

      Wix Team

  • BillSager

    Replied by BillSager April 4, 2013

    I have a Personal Facebook at bill.sager1.  I have a business FB at /Bill.Sager.HI  I have a page on each one and I'm trying to publish The Wix FB template I created to my FB business page.  I try to follow the instructions, but cannot find a wix tab on any page.  There is a wix tab on my personal profile on my business facebook, but it just tells me my posts on my wix account will be read and posted by FB.  I can find no way to see the template I created on my FB business page.

    • BillSager

      Replied by BillSager April 4, 2013

      I find the wix tab in the Apps section

    • BillSager

      Replied by BillSager April 5, 2013

      I logged into my Facebook account.

      I went to my Facebook Page.

      The instructions say click on the My Site button. 

      I cannot find a "My Site button" nor can I find any pop-up that allows me to assign a WIX popup that allows me to choose what page I want to assign a template to.

    • gills2 Wix Team

      Replied by gills2 April 5, 2013

      Please check if you have our app installed on your page, edit your Facebook site and publish it, it will install the app on your page. 

       

      To publish to your Facebook Page:

      1. From the top menu of the Editor, click Publish.
      2. From the Publish window, click Publish to my FB Page.

      3. From the page that opens in Facebook, click Go to App.

      4. From the permissions pop-up, click Allow.
      5. From the Thank you screen that opens, click Install Wix App.

      6. From the Add Wix Your Page screen, click Add WixYourPage.

      Your Facebook Page opens.

       

      Thanks,

      Gill, Wix Team
    • BillSager

      Replied by BillSager April 5, 2013

      When I click on publish, I get a popup saying "Your are about to publish your live page.  Facebook page will be automatically changed if this Wix Page is currently displayed in your Facebook Page."

      Then I get a popup telling me to change from using FB as a page to using my personal FB.  Which takes me to the WIX thank you for creating a new WIX page and the three steps.

      I go to my FB "Create your home business" page and find a "WIX your Page"  under Apps in the left column.  When I click on WIX your Page  but when I click on it I'm taken back to the WIX thank you page with Steps 1,2, and 3.

      I'm caught in a loop and getting nowhere.

    • Adam E. Wix Team

      Replied by Adam E. April 6, 2013

      Hi,

      Please provide us with a link to your Facebook profile or page on which you're trying to integrate your Wix site so we can further investigate this issue.

       

      Thanks,

      Adam, Wix Support
    • BillSager

      Replied by BillSager April 6, 2013

      https://www.facebook.com/Bill.808?ref=hl

    • Yotam Wix Team

      Replied by Yotam April 6, 2013

      Hey BillSager

      I would advise you to uninstall and permanently remove the wixyourpage app, and then re-follow all the proper steps to publishing it all over again.

      If you would like to remove the Application permanently from your Facebook account: Go to Account > Privacy Settings > under Applications and Websites, click Edit your settings > next to Applications you use, under WixYourPage, click Remove > next to WixYourPage, click X.

      If the issue persists please notify us.

      Yotam Wix Team
  • Jonathan Wix Team

    Replied by Jonathan January 9, 2013

    Please elaborate and provide us with a link to your page on Facebook so we can visit it.

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply