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wix Wix Team
For help and instructions on how to create a Wix site that publishes to a Facebook page please click  here.
 
Regarding how to place and manage a Like button on a Wix site please click  here.
 
Are your site details not up to date when sharing your site's web-address on Facebook? Please click  here.
 
If you are a premium user and have a Facebook voucher and wish to redeem it please click  here.
 
We now offer Facebook welcomers, click  here to view these templates.

Replies (17 replies total)

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  • gbevan73

    Replied by gbevan73 March 5, 2014

    Can i use my existing Facebook page with my new site?

    I already have a Facebook page will i be able to connect this to my website when I have set it up?

  • torontogenty

    Replied by torontogenty February 24, 2014

    I don't know why my template doesn't show. I pressed save and publish and followed the steps that Wix suggested but the template foes not show on FB. Pls help. https://www.facebook.com/expressglassinc

    • Ilia Wix Team

      Replied by Ilia February 24, 2014

      Hi,

      I was able to view your FB Page without any issues.

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.
       

      Best regards

      Ilia - Wix Support
  • ade940

    Replied by ade940 February 24, 2014

    my bottom half of the template not showing

    The bottom half of my template not showing on Facebook, I meant the footer as it contact my contact form and telephone detail.  www.facebook.com/fgbeautyshop please help

  • ahvenan-

    Replied by ahvenan- December 17, 2013

    I have created a facebook page using wix but I never published it and now I would like to delete it from my Wix account, how can i do that?

    • dinamiso Wix Team

      Replied by dinamiso December 17, 2013

      Hi,

      Please follow these steps: Go to Wix.com -> My Account -> Click "Manage and Edit Site" next to the site you would like to delete -> Click "Delete" on the right side of the page.

      You can read more here .

      Dina-Wix Team.

  • 777betting-picks

    Replied by 777betting-picks November 13, 2013

    Hi

    I have written to facebook regarding this question several months ago but no repli so i hope wix or someone can answer this for me.

    If i open a facebook site, can i then turn of users to write on my fb wall? as i dont want any trolls or spammers to fload my site.

    I basically just want a clean fb site where i provide my info and i dont have any erge for people to write or comment on the site. Strictly for advertising purposes and generate more traffic for my wix site.

    Regards

    • Nat

      Replied by Nat November 13, 2013

      Hey,

       

      The Wix Facebook page will look like a regular Wix page, but will show within your FB page. Visitors cannot write on your Wix website.

      For help and instructions on how to create a Wix site that publishes to a Facebook page please click here.
       
      Please don't hesitate to contact us again. Nat
    • 777betting-picks

      Replied by 777betting-picks November 13, 2013

      Hi Nat

      As an already wix Premium user, will the created facebook page automatically become a Premium page as well and can i use my facebook voucher then?

      Regards

    • Anat Wix Team

      Replied by Anat November 13, 2013

      Hey, 

      1. Since you have a premium plan, I have removed the ads from your FB page.

      2. Promotional coupon codes must be applied to a new Facebook Ads advertiser’s account within 15 days of the creation of the account .
       
      You may only redeem this promotional coupon code if you currently do not have an advertiser account on Facebook.

      When you create your ad on Facebook, you'll be taken through a series of steps. At the end, you'll be prompted to enter your billing info. Fill in all the fields then click on the link at the bottom that says "I have a coupon to redeem."

      Enter your personal voucher/coupon code that you can find in "My Account" -> "Manage Premium" -> "Vouchers" then click the 'Submit' button.

      You'll be alerted that your credit card has been added to the account. Click 'Okay', then 'Submit' again. That's it! You'll see a congratulations message once you're finished.
       

      For terms of use click here.

      For Facebook FAQ's about advertising click here.

       

       

      Please don't hesitate to contact us should you require further assistance

       

      Anat - Wix Team
    • 777betting-picks

      Replied by 777betting-picks November 13, 2013

      Hi

      Maybe i missed something here: 1. Since you have a premium plan, I have removed the ads from your FB page.

      I have not created a FB page yet!

    • Anat Wix Team

      Replied by Anat November 13, 2013

      Hey,

       

      Thats fine, I removed the ads so when you do have a FB page, they will not appear :)

       

      Have a great day.

      Anat - Wix Team
  • i4803

    Replied by i4803 November 8, 2013

    Hi,

    I would like to activate Facebook icon on my website. I am trying to follow your suggestions without success. I copied and pasted the Facebook page ID and still does not work.  I want to link only business Facebook not personal. Why it does not work?

    • Alina Wix Team

      Replied by Alina November 8, 2013

      Hey, 
       

      You can update your thumbnail image from the Settings section of your Editor (it cannot exceed 200X200 pixels). The thumbnail image for your site will appear when you or your visitors share your site on Facebook. 

      To upload your own thumbnail image:

      1. From the left toolbar, click the Settings icon.
      2. From the Settings list, click Social Settings.
      3. Under Thumbnail, click Upload Thumbnail.
      4. Browse your folders and select your image. Click Open to upload your image.
      5. From the Image Selection window, click your image and then click Done.
      6. From the Social window, click Done.


       

      Please note - The API with Facebook only works with personal FB account usernames.

      This information is not displayed to users who visit your site, it is only for the purpose of FB admin related functions.


      Adding a Facebook username to the Social Settings section of your Settings will allow you to moderate comments on your site and prevent errors when using Facebook plugins such as Facebook Like.



      Please also use Facebook's Debugger here . Simply type your website URL in the Input URL or Access Token field and click Debug. The Facebook Debugger will process your site so that the title, description and thumbnail pictures appear up-to-date when you post your site to your Wall or Page. 


      To create a Like button for your business Facebook page please follow these steps


      If you are still experiencing difficulties with your thumbnail, please upload it here and we will check it. 

      Thanks, 

      Alina, Wix Support Team
  • davidpierce4

    Replied by davidpierce4 September 29, 2013

    I have two Facebook accounts. One is my personal account and the second is the business Page. When I publish my site and am asked if I want to share via Facebook I have two choices to log in with - my personal profile or my business page. Logging in with my personal account shares it to Facebook, however, if I log in using the business page it does not show up on that account. Can you please advise?

    • Omer Wix Team

      Replied by Omer September 30, 2013

      Hey,

       

      The share through the editor will only work with the personal profile.. However you can still manually share your site on your business page by pasting the URL of the site.

  • rassmanp

    Replied by rassmanp September 4, 2013

    hi wix,

    my site is going well and started adding social icons, i try to add my facebook page into the facebook icon but i get this message saying its an invalid character? my facebook page is

    https://www.facebook.com/pages/Dundee-West-FC/203254523021399?ref=hl if i click on the facebook icon, it crashes to wix and if i mouse over the icon, it shows www.facebook.com/wix

    please advise

    thanks,

    Paul

    • dinamiso Wix Team

      Replied by dinamiso September 5, 2013

      Dear Paul,

      Please enter the URL link without the suffix: ?ref=hl

      Dina-Wix Team.

  • contactingsymone

    Replied by contactingsymone August 29, 2013

    Hi, I'm not even sure I'm asking this question in the correct spot. I have a few questions. Firstly is there a more direct way to ask a question and get an answer? I seem to spend half my time clicking on things to find topics with other answers that I simply can't understand :(

    My other question is... I have basically made my wix site www.fairysparkles.com and want the face book button to go to at least one of my face book pages (the multiple pages are a whole nother stupid story)

     I have copy and paste the address into the appropriate spot, when you click on the face book icon it does go there, but it goes into my admin panel so anyone can hack it. I don't want just my regular face book page to come up, but rather the face book page designed for fairysparkles. as a last resort I did try just putting my personal page in that spot, but it also goes to my admin panel so again people could hack it.

    I have no idea what to do.

    Aside from this, when you go to my regular face book page it has 'works at- fairysparklefacepainting' but when you click on this it doesn't go anywhere at all. not my 2 face book fairysparkle pages or my website' it is all getting beyond a joke. if I click on it ,it suggests creating a page but I already have 2. (i know THIS isn't wix fault or concern, but I feel like I'm being told to create so many face book pages and none work) the 2 face book pages I have created can only be seen by me personaly in my home page. It is soooooo frustrating.

     

    please help.

    I just can't understand any of it.

     

    • contactingsymone

      Replied by contactingsymone August 29, 2013

      ps I have invited people to like these pages and they have, so they can see and access them, but when you just look at symone (my face book page) it doesn't have those extra face book pages icons visible anywhere.(that's what I meant when I said they can only be seen by me- the buttons- not the actual page)

    • Elia Wix Team

      Replied by Elia August 29, 2013

      Hi,

      First off, if you cannot find an answer, you can always ask us at support@wix.com and we'll gladly assist!

      Regarding the Facebook button, it goes to the Admin page on your end, since you're logged in to Facebook as an admin. To test that, try using (being logged to Facebook as) another user account.

       

      If you need further assistance or information, please let us know, 

       

       

      Elia - Wix Support
  • michellegausepohl

    Replied by michellegausepohl August 24, 2013

    I have an existing Wix Page that I'd like to add to an already existing FB Fanpage using the Wix FB App.  All the help I find explains how to do this from scratch.  Is there anyway to add my Wix Page to my fanpage?

    • gills2 Wix Team

      Replied by gills2 August 24, 2013

      Hey  michellegausepohl,

       

      Please note that your site summtlendingfb is a regular HTML site, not a Wix Facebook site. 

       

      If you have a Wix Facebook site on a different account, you can edit it and Publish on your Facebook Page.  To do so, please follow the instructions inthis page, located in the section 'Publishing to Your Facebook Page'. 

       

       

      Thanks,

      Gill, Wix Team
    • michellegausepohl

      Replied by michellegausepohl August 26, 2013

      Is there any way to change my HTML site to a Wix FB site?  I spent soo much time on it with the intent of using it as my FB site!

    • Dror - Wix Support Wix Team

      Replied by Dror - Wix Support August 26, 2013

      Unfortunately no, this is currently not possible.

      I apologize for the inconvenience,

       

      Dror - Wix Team

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