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Stats 356,781 topics posted 7,192 include Best Reply by Wix Team
Replies (142 replies total)
Replied by mrfcox 23 hours agoImage quality
I do not feel i have any control over the picture resolution on my Wix website. I assumed if i up loaded a jpeg at say 5MB, i could choose what resolution this could then be displayed, but it looks like Wix automatically changes the uploaded picture to a low resolution image once added to the webpage, which is very grainy and poor quality (preview mode). How can i have good quality high resolution pictures on my website..? And how can i check the actual resolution of the picture on the website.?
Replied by liukammy April 16, 2014
Hi . I want to know if you can zoom in and out the pictures after your site is published. It seems like the pictures on my store can't not zoom in so the big size is not that big if people want to see more details. For example, Amazon or Overstock has this option you can zoom in to see the larger picture. Can Wix do that? I wish Wix has this function so the customers can see better pictures of products. Please advise. Thanks!
Replied by spivakart April 2, 2014
I use wix for a few years. It's bad. They always cut and paste the same answers without helping. Just take a look at all of image quality complains – you'll see the same formula answers. So, tske a look at my wix site. You see the navigation could be scrolled in all directions!!!! It/s wrong! But there is nothing you can do about it!
I'll switch to weebly.com. Take a look, I didn't finish yet. The painting page is up now.
http://spivakart.weebly.com/ And image quality works perfect. You don't have to follow any strange guide lines. Just use your jpeg.
Replied by dannymagraw March 29, 2014
I've just spent(apparently wasted) the entire afternoon creating a portfolio site using WIX only to discover that my uploaded images are poorly scaled with horrible aliasing issues. Why isn't the ability to show the original res of the image I upload implemented in WIX? I mean, this is ridiculous! I am a 3D artist with many, many different resolutions/aspect ratios, both portrait and landscape, and automatic rescaling of images when clicked on from the slideshow is utterly useless to me(along with every other single artist/photographer that uses WIX.
There is absolutely no point whatsoever in using WIX if this issue remains. None.
And having read this thread it would appear that no solution is forthcoming from the developers.
Telling people to manually recsale their images in Photoshop is unacceptable, and an anti-solution. Why would we want to do this when it is the FULL, ORIGINAL resolution that we want to showcase?
Looks like I'll have to look elsewhere...........
Replied by helenvkidwell March 28, 2014Logo pixelated
I have tried uploading my logo to my site, as a JPEG and a PNG, it looks fine in the upload gallery however once I add it in it appears pixelated. Is there a way to avoid this pixelation?
Replied by pauloftc March 27, 2014
I hope this will help a bit guys. Everything I've done was setting up my files proportionally to my image gallery from wix. Of course you can have a much bigger file, however the proportion must be exactly the same. The easiest way for me was creating a landscape template and pop in all images in there and save them separately including portrait format "I know, annoying!!". Please also don't forget to save your files with their own colour profile, otherwise this can spoil your image. See details below.
ps: images are a bit big, please scroll sideways to see what I mean.
WIX team... thanks for nothing!
Replied by spivakart March 26, 2014
You are cutting & pasting the same text instead of resolving poor image quality problem. Just simply answer if you're going to fix the image problem. We are artists, designers, photographers – people who need a good image quality on there websites. We are people, who see the poor image quality. We advertise WIX on our websites to our traffic. You have to understand WIX is not the only website platform. You might loose everybody, who needs a good image quality.
Replied by sw5016 March 26, 2014
Don't be fooled. They are perfectly aware of the issue and continue to simply choose to ignore it. Even their "responses" today from presumably different people are just cut-and-pasted "answers" with the same old excuses.
Read this whole thread. Many people (myself included) have followed every recommendation exactly (PNGs, sRGB, literally the exact same pixel dimensions as the final product, etc.). However, Wix continues to downscale the images, presumably to save bandwidth for themselves. If I upload an image the exact final dimensions at 300 ppi (or any other higher ppi) then the final result on the webpage is about 72 ppi. Who is making that change? Clearly it isn't me.
I agree with "chrissedgewick" that the only "solution" is to switch to another service. It's too bad. Otherwise I really like Wix but this is a fatal flaw. And it just seems so silly too. I can't imagine that whatever money they are saving on reduced bandwidth is going to be more than the number of customers that they are going to lose (or not get in the first place) because of this issue.
Replied by jesp21 March 26, 2014
@Wix Team - please read this entire thread and it should be a bit more clear : )
Mine and apparently a lot of other's problem is that images - especially graphics of typography become grainy and really poor in quality when uploaded. Even though I've thoroughly followed the instructions.
Please view: http://jesp21.wix.com/rtc-transport#!firmaprofil-ny/c165l
And you can see what I mean. Is it possible to fix? My clients CVI does not allow any of the typefaces the editor provide - so I have to ad headlines as graphics...