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Stats 357,716 topics posted 7,199 include Best Reply by Wix Team
Replies (365 replies total)
Replied by krupickarichard 20 hours ago
I have a real trouble, I just finished my work on webpage, bu I cant save it anymore.
I saved almost every 15 minutes, but after I used application for gallery, I cant save it. I am not saying, that this is the problem, but might be helpful information for you.
I need to fix it soon, any help and protection of my data I dont lose is gladly welcomed.
I tried to save it more than once, but no way...here is the print screen:
If it is possible to solve it ASAP, would be great.
Replied by queenosweets 2 days ago
I haven't been able to update my site for a week now... until a few things could be changed tonight. But now it won't let me publish them... which makes my changes useless.
I've tried deleting my entire history (cookies, cache and all). I've used Chrome, Firefox and Internet Explorer (and updated them all to the latest version). I've tried it at the office and at home, both on windows 7. I've spent hours working on the site and lost everything.
I've got two websites that I use through wix - under two different emails. My website for my bakery is the one that's having the issue... which sucks because it's a bakery and it needs to be updated ASAP.
I don't have any internet security programs running.
The username is queenosweets: http://queenosweets.wix.com/bakery
There are times when it won't even let me save updated text. No new pages, no photos, no hyperlinks. NOTHING! Then there are times when I can save everything. I just spent 30 minutes updating, and now the last page it won't let me save. Why so unreliable?
Please fix this soon! I've got clients who need to access the site and it needs constant updating.
(I'm not seeing a place to insert image of my
Replied by aprilrb13 3 days ago
I have followed all the troubleshooting, and cannot change browsers without loosing much work. I was able to save at the beginning, but got focused for a couple hours and did not save. I really can't loose all of the work and editing I have done. Every time I get the same error if I try to save or publish:
Replied by janhoremans April 17, 2014
I have the same problem oaf not being able to save. This is however only the case as soon as I try to ad a Vimeo or YouTube link in order to publish a video on it. Also when I'm trying to add a social bar, it won't save.
As soon as I take these ones out of the site again, than I can save it again.
Replied by shine191 April 17, 2014
I urgently need help with my online store as I can not save. The problem started 4-5 days ago. It wastes lots of my time and work that can not be saved. I tried on 2 mac computers and no difference. Tried Safari and Firefox. I get 2 messages saying " An unexpected error occurred ……. (timeout)" and the other in the screenshot. The document / website is called "Pet Shop". I am using Etisalat and located in United Arab Emirates. Please let me know what can be done in order to solve the problem as soon as possible.
Replied by jorgensendesigns6 April 14, 2014
I am afraid that it hasn't saved my changes to the Portfolio Page, and the Contact Page. Flora & Fauna page and my Mindful Living Solutions page. since it isn't saving the changes I have on my computer, you of course won't see it on your end. Any suggestions, or have I lost hours of work?
Replied by lptvcoalition April 13, 2014
just like everyone else is reporting i can not save the last 5 hours of work. i have used the same machine, os, browser, etc. for two years not and never this problem. i am not going to go through all of that long checklist. i want my site saved and published now please.