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wix Wix Team

If you click 'edit' but no window even pops up, then this means that your popup blocker is blocking the editor window.  Please disable your pop-up blocker by following these steps.

 

 

Replies (14 replies total)

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  • theultimatemaids

    Replied by theultimatemaids March 17, 2014

    NEED HELP

    • Jonathan Wix Team

      Replied by Jonathan March 18, 2014

      Please elaborate so we can help you to the best of our ability.

  • lighthouse40

    Replied by lighthouse40 February 22, 2014

    I just gave you my credit card for a domain and I cant get it to work for me. Please don't rip me off. If you are true then please help me.

    • Itamar Wix Team

      Replied by Itamar February 22, 2014

      I can see that you have purchased a domain name from Wix. However, you did not purchase a premium plan which allows you to connect your domain name to your Wix site.

       
      Once you are done creating your Wix site, you may connect your own domain (for example www.mydomain.com). You will need to upgrade your site to one of our Premium plans that allow for this service.
       
      Here is some more information about our different Premium plans which allow you to connect your domain name. Below you can see the details of each plan and exactly what services you will receive:
       
      Connect Domain Plan ($6.90/month):
      This plan enables you to use your own domain that you have purchased from any domain registrar, but will not remove the wix ads.  You can store up to 500 MB, with 1 GB bandwidth.
       
      Combo Plan ($10.95/month) or for the yearly plan $99:
      This plan includes connecting your domain and removing the Wix ads from your site. You can store up to 1 GB with 1 GB bandwidth.
       
      Unlimited Plan ($15.95/month)or for the yearly plan $149:
      This plan includes connecting your domain and removing the Wix ads from your site. You can store up to 2.5 GB with unlimited bandwidth.
       
      eCommerce ($19.90/month) or for the yearly plan $194:
      This plan includes connecting your domain, removing the Wix ads from your site and using the eCommerce feature. You can store up to 2.5 GB with 5 GB bandwidth.
       
      You'll find all the details (features, prices…) here.
      Itamar, Wix team
  • samyeletr03

    Replied by samyeletr03 November 9, 2013

    but if I close the browser it doesnt save thats the problem

     

    • Alina Wix Team

      Replied by Alina November 9, 2013

      Hey, 

      We are doing everything in our power to provide the highest level of support and service.

      However in this case we do require additional information to assist you as effectively and efficiently as possible.

      Please be as specific as possible when answering the questions below.

      -May we ask for your time in sending us specific details as to the nature of the difficulties you are experiencing?

      -Please provide us with a detailed outline of the steps you have taken until this point, so we may replicate the process from our end in finding a solution.


      *Please include screen shots, if possible.

      Thank you for your cooperation and we await your reply.

      Alina, Wix Support Team
  • loveandlightasia

    Replied by loveandlightasia November 8, 2013

    my site is up for awhile already but I've been receiving complains that the site has advertisements on the links itself. how do i remove them. i cant go to certain pages without going to the ads. its frustrating 

    • Leah Wix Team

      Replied by Leah November 8, 2013

      Hey,

       

      These are not Wix ads. Please run an anti-malware software and let us know if the error continues.

      Sincerely, Leah Wix Team
  • babygirlneon

    Replied by babygirlneon November 7, 2013

    Advertisement on a site drives me crazy. I can't do anything. It covers my options. It's so hard to work with them. Is there anyway to turn them off?

    • babygirlneon

      Replied by babygirlneon November 7, 2013

      I can't get a domain yet. i didn't finish my website. I can't finish my website because of pop-ups. Please help!

    • Mr. T Wix Team

      Replied by Mr. T November 7, 2013

      Hey  babygirlneon,

      Is there anyway to turn them off?

      You can install adblock plus or adblock on your broswers. it will not show ads.

      It’s available for Google Chrome (link) and Firefox (link). However, that alone may not be enough as some flash ads will persist. For that, use FlashBlock for Firefox (link) or Chrome (link).

      Ley us know if you need further assistance.



       

       

      Estou ao seu dispor para eventuais esclarecimentos,
    • babygirlneon

      Replied by babygirlneon November 8, 2013

      Thank you very much!

  • mejbritt

    Replied by mejbritt October 2, 2013

    Jeg har domænet www.mbfoto.dk hos Hostmaster

    Jeg har domænet www.mbfoto.dk hos Hostmaster og ønsker at overføre det til Wix på min konto.

     

     

    Venlig hilsen

    Mejbritt Ræbild

    MB Foto & Kunst

    • Ilia Wix Team

      Replied by Ilia October 2, 2013

      Hi,

      Unfortunately we do not provide support in Danish.

      Please make sure to contact us with any of the 9 languages that we support (English, French, Italian, Spanish, Portuguese, German, Japanese, Korean, and Russian) and we'll be happy to help you.

       

      Best regards

      Ilia - Wix Support
  • tomirvin

    Replied by tomirvin June 26, 2013

    Help. I cannot save my images.

    • Fanny Wix Team

      Replied by Fanny June 26, 2013

      Hi,

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.


      Please clear your browser's cache. You can find step by step instructions here.

      Please make sure that your browser is updated to the latest version.

       

      To download the latest Google Chrome browser please click  here
      To download the latest Firefox browser please click  here
      To download the latest Safari browser for Mac please click  here
      To download the latest Internet Explorer browser please click  here
       

      Let us know,
       
      Have a great day,

       

      Fanny - Equipe Wix http://fr.wix.com/blog/2013/12/16/de-la-fondation-a-lintroduction-au-nasdaq-lhistoire-de-wix-en-images/
  • wix Wix Team

    Replied by Wix KnowledgeBase March 13, 2012

    If you click 'edit' but no window even pops up, then this means that your popup blocker is blocking the editor window.  Please disable your pop-up blocker by following these steps.

     

     

  • ocram209

    Replied by ocram209 January 3, 2012

    BEST SOLUTION I MADE

    "failed to upload due to server error" SOLUTION

    I HAD BEEN EXPERIENCE THIS PROBLEM BUT NOW I GOT THE SOLUTION MAYBE THIS IS YOUR SOLUTION TOO.

     

    BEFORE EVERYTHING IS OKAY, I CAN UPLOAD EVERYTHING, BUT ONE TIME I DECIDED TO UPDATE MY ADOBE FLASH PLAYER into latest version, AND AFTER UPDATES I GOT THIS PROBLEM "failed to download due to server error"

    now i am like a crazy looking for solution, i made all things that the wix team said but it doesnt work, i clear everything etc. like what they sad.

     

    SOLUTION I MADE:

    Untill i decided to revert my adobe flash player into older version from 11.xxxx, i revert my adobe into Adobe_Flash_Player_10.1.102.64_Firefox__Safari__Opera_.exe (search in google) then it i tried to upload and it works fine..try it it really solved your problem.

     

    CONCLUSION:

    I THERFORE CONCLUDE THAT IF YOU DONE UPDATES ON YOUR ADOBE FLASH PLAYER YOU WILL GET THIS PROBLEM. If ever this post is successfull, pls say thank you visit my website http://www.wix.com/ocram209/superwanker and post on guestbook. thank you wix.

  • Shahar

    Replied by Shahar April 16, 2011

    Hi,

    Try using a different browser (Firefox is recommended).

    To disable pop ups in Firefox, follow the instructions here .

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