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  • vipaws

    Replied by vipaws March 22, 2014


    when searching for my site in Google and clicking on the link this messages appears

    This website is temporarily unavailable, please try again later.


    Please help


    • Leah Wix Team

      Replied by Leah March 22, 2014



      I apologize for the inconvenience. The domain does not load because the name servers are not configured to Wix, as can be seen here.


      To fix this, please send your domain host the following message: “I have built a site on Wix.com. Please connect my domain to their name servers: NS1.WIX.COM (IP address and NS2.WIX.COM (IP address”.


      For more information about this option please follow this link. Please allow up to 72 hours for changes to propagate.

      I hope this helps! Please let us know if the error does not resolve.

      Sincerely, Leah Wix Team
  • guyallison

    Replied by guyallison March 14, 2014


    I have a similar question.

    Each day I update my webpage with "Daily Specials." I would like to avoid that when the user clicks on the link, that they don't see an old or cache'd page.

    How do I accomplish this? Thank you in advance

    • Dean Wix Team

      Replied by Dean March 14, 2014


      There is no way to control the cached versions of your site that your customers' devices store.

      Normally this should not cause any issues and once you update and publish your site anyone accessing your site after the changes are made will be able to view them immediately.

      All the best, Dean - Wix Team
  • ozkanch

    Replied by ozkanch January 30, 2014

    editor online store is running. 
    but it does not work after publishing

    • debora Wix Team

      Replied by debora January 30, 2014



      Your domain is not correctly connected to Wix nameservers.

      Please contact your domain host and ask them to connect your domain via the name servers (ns1.wix.com & ns2.wix.com).

      You can troubleshoot your domain here.
  • jakeboys

    Replied by jakeboys December 28, 2013

    Dear webmaster,

    I'd like you to link:

    to the Jake Boys Google+ page:

    Do this by adding a link to your website's homepage, as in:
    <a href="https://plus.google.com/+JakeBoysUK" rel="publisher">Google+</a>

    For more information, visit http://www.google.com/support/plus/?p=link_page_to_website&hl=en-GB&authuser=0

     Yours sincerely,

    • Leah Wix Team

      Replied by Leah December 28, 2013



      Please click here to see our answer.


      I noticed that you have posted multiple questions on the forum. To receive a more accurate response and to avoid any confusion with overlapping material, please post your question only once.

      This will speed up our response time to you since you will not have to repeat your issue multiple times and explain it to multiple representatives.

      We will be able to consolidate all the tickets details in to one message and therefore help you resolve the problem faster.

      Sincerely, Leah Wix Team
  • bishopgarymosley

    Replied by bishopgarymosley September 23, 2013

    I'm having the same saving problems, getting the 502 error message.  Done everything to possible and nothing is working.  What do I do?

  • jklewis54

    Replied by jklewis54 September 23, 2013

    Same here! Been trying all evening  . . .

  • sptechs88

    Replied by sptechs88 September 23, 2013

    Pls help!! After follow instruction to deleted the history...Why I still unable to save my work?? Its keep asking me to post on support 502???

    Pls adv asap.

    Thank you.

  • wix Wix Team

    Replied by Wix KnowledgeBase March 13, 2012

    You can find step by step instructions here.

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