- Back to Search Results
Stats 354,678 topics posted 7,185 include Best Reply by Wix Team
Replies (324 replies total)
Replied by mjohannin1 April 8, 2014
My site shows up blank for some customers and others say there are a bunch a blank boxes. If they click on the blank box, it will bring up a product at that point but most people wouldn't click in a blank box. Please help.
Replied by melaniemealey April 7, 2014
My site (melaniemealey.wix.com/ela9) is often "not working" when my students and their parents need it. I can't provide a screenshot of the problem, since they are verbally reporting it to me. It seems that students using a Mac have more success.
When I emailed the link to one person to test, she said "I can't access it from my computer at work - says it's questionable."
I have checked that the domain is pointing to only one location, although it is NOT the one listed above (it is pointing to 184.108.40.206, according to whatsmydns.net).
I understand that you have provided a domain troubleshooter, but I don't know enough about how this works to use that page successfully.
This is a major problem, obviously! Can you please help me ASAP? I need step-by-step instructions, as I'm not very knowledgeable about the behind-the-scenes of websites.
Replied by RussellLewisWeddings April 4, 2014
I've just reconfigured my site to HTML5 and although it works better on the platforms it displays on it appears to have a glitch which means that some of my clients only see a white screen - www.russelllewisphotography.co.uk. My domain only points to one IP address? It would seem from this thread that it is an ongoing problem, is the best thing to do at this stage to revert to the old flash site? Thanks, Russell
Replied by website-manager April 4, 2014
When Firefox tries to load any of my wix websites, the page is blank although the title loads.
After searching, I learned that this was supposedly a wix bug that was supposedly fixed in 2013. Following some wix team suggestions I found, I cleared the cache for "Everything", I added a pop up blocker exemption, and Firefox is the latest release. Other users of my site have reported this problem so it is not just me. Opera worked fine after I updated to latest version.
The attached picture is what the page displays as. Blank.
Thanks for your help.
Replied by emorrone April 2, 2014
I am having the same issue. I had it a couple weeks ago, then it worked. Then yesterday, it worked until about 8:15 p.m. and today I still can not access my account. My husband could see it at home yesterday, and not today. Please help me. Thank you. emorrone.wix.com/Kiowa-counselor
I tried the IP address, the first time it showed, 220.127.116.11 Then I tried again and received an error. I closed everything started over and it shows the same IP address. My page is still not visible.
Replied by gmvaldez April 1, 2014
I'm still getting issues with having my site shown.
I've also tried to go to my account on wix to even just edit my site and I get this instead.
Can this problem be fixed or can you contact me directly to my email address? Following posts are a bit too much for me. Would appreciate it.
Replied by ryanmalo13 March 31, 2014
I really need help getting my website to work correctly. Only the header and footer are showing up when potential clients are visiting my site. The last response didn't help solve the issue. Help quickly would be greatly appreciated. I use several home computers that I use to edit my six site since one is faster than the other. This couldn't cause an issue. Help Please?
pro athlete & co founder prolific fitness